Patio enclosure supplier · Apple Valley, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%72+22.2Experts Score= 80Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 48 pergola contractorsiPosition by Experts Score among all companies we track in this category. · better than 28%
4.8★★★★★40 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite fair pricing, professional communication, and thorough cleanup during patio cover and gazebo installations. The owner handles permitting and estimates, while installers are described as efficient and respectful. One low-star review noted a month-long delay, inconsistent communication between staff, and unexpected additional fees, contrasting with the generally positive experiences regarding service reliability and product quality.
Google rating: 4.8 out of 5 from 40 reviews (95% five-star).
Reviews on this page: 40 Google reviews (31 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 20, 2026.
Service: Pergola Contractor serving Apple Valley, California.
Data from Google, last updated October 25, 2026.
Score profile vs other pergola contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyPergola Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Redwood Gazebos and Patio: 84/100 on this factor. Category median: 93.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Redwood Gazebos and Patio: 72/100 on this factor. Category median: 93.B
72
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Redwood Gazebos and Patio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
4.8of 5
5 stars3895%
4 stars00%
3 stars00%
2 stars00%
1 star25%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
95%praise
Praise8395%
Complaints45%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1922%
Would recommend1821%
Price & value1618%
Quality & results1214%
Speed & response1214%
Communication67%
Honesty & trust45%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Patient, professional, friendly and definitely knows what looks best.”
“After being highly recommended from another very satisfied customer.”
“Gary was very helpful and gave us affordable options compared to other company’s AND does all the hard work for the permitting and making sure our pat…”
“His installers were so thorough, cleaned up at the end of each day and worked 12 hours each day.”
“His guys worked from morning until night and worked the next day.”
“Great communication smooth service and our patio looks great.”
“The owner, Gary, is professional, courteous, knowledgeable and dependable!”
People customers mention
Gary12 reviews
Giovanni3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Debra1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had a patio cover installed on April 27 2026 and it turned out Beautiful! The pricing was great, and Luis and Gio were very hard workers and cleaned everything up afterward! Very pleased!
LeslieLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had a large patio cover installed by California Redwood Gazebos. Gary was fantastic to work with. Patient, professional, friendly and definitely knows what looks best. His installers were so thorough, cleaned up at the end of each day and worked 12 hours each day. We definitely recommend them!!!! Don't use anyone else!
Heather5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Gary was very helpful and gave us affordable options compared to other company’s AND does all the hard work for the permitting and making sure our patio is safe for our family. His guys worked from morning until night and worked the next day. We are very happy and highly recommend.
Cameron10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Patio cover came out great we love it!! Gary was very communitive and provided details throughout the entire process, very fair pricing and excellent staff. Mary who handled the permits went above and beyond to help me get what I needed with the city and helped me worked through the frustrating moments!
Patricia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I'm extremely satisfied. Great communication smooth service and our patio looks great. Workers did an amazing job and finished quickly with reasonable pricing. Thanks again Gary!
SusanLocal Guide · 141 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
What an amazing company! After tons of research, I decided to go with this company. I am so glad I did. The owner, Gary, is professional, courteous, knowledgeable and dependable! I received a GREAT price and EXCELLENT service. His install team, led by Giovanni, was outstanding. Respectful, efficient, and…
We had a patio cover installed on April 27 2026 and it turned out Beautiful! The pricing was great, and Luis and Gio were very hard workers and cleaned everything up afterward! Very pleased!
Response from the owner · 5 months ago
Your review made our day! We’re happy to know we could provide you with a good experience.
Leslie BunchLocal Guide · 30 reviewsiTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
We had a large patio cover installed by California Redwood Gazebos. Gary was fantastic to work with. Patient, professional, friendly and definitely knows what looks best. His installers were so thorough, cleaned up at the end of each day and worked 12 hours each day. We definitely recommend them!!!! Don't use anyone else!
Response from the owner · a year ago
Hi Leslie! Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Gary and our installation team. Their professionalism and attention to detail are what we strive for, and it’s rewarding to know you appreciated their hard work. Your recommendation means the world to us! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new patio cover!
Heather Hobbs5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Gary was very helpful and gave us affordable options compared to other company’s AND does all the hard work for the permitting and making sure our patio is safe for our family. His guys worked from morning until night and worked the next day. We are very happy and highly recommend.
Response from the owner · a year ago
Thank you so much for your wonderful review! We’re thrilled to hear that Gary and our team could assist you in bringing your vision to life. Your satisfaction means the world to us, and we’re glad you found our options affordable and our service thorough. We truly appreciate your recommendation and look forward to helping you enjoy your new patio for years to come!
Cameron Potes10 reviewsiTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Patio cover came out great we love it!! Gary was very communitive and provided details throughout the entire process, very fair pricing and excellent staff. Mary who handled the permits went above and beyond to help me get what I needed with the city and helped me worked through the frustrating moments!
Response from the owner · 2 years ago
We strive to exceed customer expectations, we gotta give a shout out to our local government for making it harder than it needs to be. Special thanks to you Cameron for volunteering your assistance in making this happen, bet you won't do that again. Lol.......Thank you again for being the best part of our job. And you're right Mary is AWESOME !!
Patricia Cortes6 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
I'm extremely satisfied. Great communication smooth service and our patio looks great. Workers did an amazing job and finished quickly with reasonable pricing. Thanks again Gary!
Response from the owner · 2 years ago
Thank you Patricia, you made it a pleasure to do business with.
Susan HansonLocal Guide · 141 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
What an amazing company! After tons of research, I decided to go with this company. I am so glad I did. The owner, Gary, is professional, courteous, knowledgeable and dependable! I received a GREAT price and EXCELLENT service. His install team, led by Giovanni, was outstanding. Respectful, efficient, and professional!!! My patio is even more beautiful than expected! Thank you all!!!!!
Response from the owner · a year ago
Hi Susan,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team, especially with Gary and Giovanni. It's great to know that your patio turned out even better than expected. We appreciate your trust in us and look forward to serving you again in the future!
A Morales9 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Professional! Great customer service! Great value! Awesome communication! We got our patio done along with added lights and dimmers. Gary was very professional when he came out for our in home estimate he gave us an idea of what options there were and answered every question we had with no hesitation. The men (Giovanni was one) that came to build our patio were professional as well, courteous and were constantly working you can tell they don't cut corners to just "get the job done" they ensure everything was built and measured correctly. Both men (Gary and Giovanni) had great communication and if I had any questions or just needed to contact them I always received a quick response my calls or texts were never ignored and were answered either automatically or a few minutes later! Our patio looks amazing we are in love with our new backyard
Response from the owner · a year ago
Hi A,
Thank you for your kind words! We're thrilled to hear you had such a positive experience with Gary and Giovanni. It's wonderful that you love your new patio and the added features. Our team takes pride in ensuring everything is done right, and your satisfaction means the world to us. Enjoy your stunning backyard!
Jennifer FloresLocal Guide · 47 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Gary and the guys are so respectful,knowledgeable, honest and fast! We had a 20' x 23' patio installed and the did it in about a day. They were fast and the the patio cover looks amazing. We have high winds up here and my patio cover has already been tested and withstood extremely high winds the first day done. I definitely recommend Gary and his amazing guys!!
Response from the owner · a year ago
Thank you for your glowing review, J! We're so happy to hear that Gary and the team made such a positive impression with their respectful and efficient service. It's fantastic to know your new patio cover withstood the high winds right away. We appreciate your recommendation and hope you enjoy your beautiful patio for years to come!
DNV 8783Local Guide · 54 reviewsiTotal number of Google reviews DNV has written across all businesses on Google Maps, not just this one.
This is why it pays to pay for a True Professional:
On 12/11/22, I reached out to Gary for help because I had some accidental damage of which he acknowledged right away and by 12/15/22, he had the side rafter ready to be replaced by his team. Now that's what I call Total Customer Service Satisfaction. Thank you again Gary @Team California Redwood!
After being highly recommended from another very satisfied customer. I too highly recommend. Gary and his team were very professional, honest and to top it off they offer the best quality and price. My family and I are very pleased. We can't wait to start decorating the patio and enjoying get togethers w friends and family this Summer! 🌞
Response from the owner · 4 years ago
We appreciate great customers.
Eduardo Montejano1 reviewiTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
100% recommend California Redwood gazebos happy the way patio turned out. A way better look than using material wood Very clean finish. Garry is honest straight forward and always answered any of my questions. His installers Giovanni, Luis, Marcos were professional clean and fast great team all around.
Response from the owner · a year ago
Thank you for your wonderful recommendation, Eduardo! We're delighted to hear that you are so happy with your new patio and its clean finish. It’s great to know that Gary and the installation team, including Giovanni, Luis, and Marcos, provided you with professional and efficient service. We appreciate your feedback and hope you enjoy your patio for many years!