Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate this physical therapy clinic 4.8 out of 5 based on 185 reviews, with the owner responding to 99% of comments. Patients frequently praise the knowledgeable staff, personalized treatment plans, and efficient care for various injuries. However, several low-star reviews criticize the front desk for rude behavior and highlight recurring issues with phone communication, appointment scheduling confusion, and unexpected insurance or billing charges.
Data from Google, last updated October 27, 2026.
Percentile per factor (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
185 Google reviews we collected
Phrases our text analysis found in 165 written reviews
How often each topic comes up in the written reviews
We read 165 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Every person I’ve worked with has been warm, friendly, patient, and genuinely caring, and they’ve created such a comfortable and inviting environment…”
“Recently finished my PT for a torn Achilles back in May of 2025 and I recommend this place 100%.”
“Keith and his team provided an excellent experience, working very efficiently.”
“And that’s saying something: I was pretty messed up when I started.”
“…hobbling again last week and they got me back running through drills in no time they do whatever the area needs instead of just a boring routine its…”
“He was very patient and thoroughly explained all that was going on with my neck.”
“I also want to mention the entire team—they are caring, compassionate, and genuinely supportive.”
praise complaint · found by our text analysis, Google review wording unchanged.
Fantastic place. High quality service from the PT, staff, front desk is . Highly recommended!
I had a great experience with my physical therapist Kei. He was very patient and thoroughly explained all that was going on with my neck. I finished my treatment with much improvement as well as an education in how to improve my posture and work with my issues at hand. I would highly recommend Kei. He has a wealth of knowledge.
I’m very pleased with Luka’s patience and expertise in rehabbing me these last four weeks.
Came in to treat lower back pain and through treatment realized posture contributed to this so focused then on shoulders and core. Pain free! Shout out to Kai, Randall, Tina, David for all of their help, and Shawn at front desk.
Keith and the rest of the team here is great. He was able to pinpoint my issue within five minutes of working with me. Facilities are very nice.
Skillful, knowledgeable, courteous, friendly Theraphist and staff. I have always gotten best results! Always look forward to my treatment and always get the best result possible. Have recommended it to many friends. Unanimously all those I have referred are as content as I have been.
4.8 ★★★★★ 185 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Keith and his team provided an excellent experience, working very efficiently.
Thank you from our entire team! We are committed to excellence and strive to improve the lives of patients everywhere. We're thankful to hear about your experience.
Fantastic place. High quality service from the PT, staff, front desk is . Highly recommended!
We love feedback like this! We strive to provide world-class, personalized care for every patient. Thank you for taking the time to share your experience with us.
This is the best PT/OT experience I’ve ever had! Everyone at this location is absolutely wonderful. Every person I’ve worked with has been warm, friendly, patient, and genuinely caring, and they’ve created such a comfortable and inviting environment that I actually look forward to every visit. I came in with an injury to my right arm, and the team has made a genuine difference not only in my pain, but also in my strength and overall capabilities. I’ve had the opportunity to work with several occupational therapists, and every one of them has been amazing. I’ve worked a lot with Ashley, who has been incredibly patient, kind, and encouraging throughout my recovery. I also worked with Jasmine, who noticed that I am hypermobile and took the time to modify my exercises to make sure I wasn’t overextending my joints. She was so warm and patient, and I really appreciated how attentive she was to what my body needed. What I’ve appreciated most is that they haven’t just helped me recover from my injury. They’ve also helped me better understand my own body and how to move it properly and safely, especially with my hypermobility. I feel like I’ve learned things that will continue to help me long after I’m finished with therapy. The environment they’ve created is comfortable, fun, and genuinely welcoming. I always feel supported when I’m there, and I’m so grateful for the difference they’ve made in my recovery. Of course, I’ll be thankful when I’m finally healed and no longer need PT/OT, but honestly, I’ll also be sad when I don’t get to come in and spend time with everyone anymore. I couldn’t recommend this team more!
We're here for you! We are committed to providing a comprehensive and personalized experience for our patients to help you reach your maximum potential. Thank you for putting your trust in us. We appreciate your kind review.
I had a great experience with my physical therapist Kei. He was very patient and thoroughly explained all that was going on with my neck. I finished my treatment with much improvement as well as an education in how to improve my posture and work with my issues at hand. I would highly recommend Kei. He has a wealth of knowledge.
We're here for you! We are committed to providing a comprehensive and personalized experience for our patients to help you reach your maximum potential. Thank you for putting your trust in us. We appreciate your kind review.
Unpleasant service
Thank you for your feedback. We're sorry to hear you didn't have the best experience with our team. We are passionate about your total and complete rehabilitation. We want to make sure you're getting the best care, start to finish. We'll share your feedback with our team and hope we can regain your trust. You can always call our office at (949) 317-4454 to discuss further.
I’ve suffered from hip bursitis and a labral tear and have been through several physical therapy places over the years. I’m so glad I found California Rehabilitation and Sports Therapy. Keith is the best physical therapist I’ve ever worked with. He is extremely knowledgeable and skilled in helping patients recover. What sets him apart is that he doesn’t just treat the symptoms—he takes the time to understand the underlying issues and, more importantly, teaches you how to manage your condition on your own for the long term. Over the course of two months, I’ve become stronger, more active, and much more confident in knowing how to take care of my hip. To me, that is the real value of physical therapy: not just feeling better temporarily, but learning how to manage your body, how to exercise, and stay well going forward. I also want to mention the entire team—they are caring, compassionate, and genuinely supportive. I could not thank them enough for all their help and encouragement.
We're here for you! We are committed to providing a comprehensive and personalized experience for our patients to help you reach your maximum potential. Thank you for putting your trust in us. We appreciate your kind review.
I’m very pleased with Luka’s patience and expertise in rehabbing me these last four weeks.
Our awesome team is the backbone of everything we do! Thank you for the review. We really appreciate it!
Excellent professionals that care for their clientele.
Our awesome team is the backbone of everything we do! Thank you for the review. We really appreciate it!
Came in to treat lower back pain and through treatment realized posture contributed to this so focused then on shoulders and core. Pain free! Shout out to Kai, Randall, Tina, David for all of their help, and Shawn at front desk.
Our dedicated team is committed to improving your quality of life! We're thankful to be part of your journey. We appreciate your trust and your kind review.
Keith and the rest of the team here is great. He was able to pinpoint my issue within five minutes of working with me. Facilities are very nice.
Our team is second-to-none! Thank you for sharing your experience with us.
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Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
