Analyzing 6,552,2076.6M ReviewsFor 18,15918.2K Experts
Google reviewers rate Calming Influence 4.8 out of 5 stars based on 114 reviews, with the owner responding to 39 percent of them. Customers frequently praise the calming atmosphere, professional staff, and effective deep tissue massages, noting that online booking is convenient and prices are competitive. Recurring themes include the relaxing environment and the ability to alleviate pain. However, some lower-rated reviews criticize the mandatory deposit policy, last-minute cancellations, and street parking limitations.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
114 Google reviews we collected
Phrases our text analysis found in 83 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kayla was calm and professional, and did an amazing job targeting my areas long term pain and immediate soreness.”
“Natalie and gene were who we booked with - definitely would recommend and hope to be back soon.”
“Jamia introduced herself and made sure to ask thorough questions to make sure I would be comfortable, especially since this was my first time here.”
“She was knowledgeable, responsive, her technique was dynamic and confident!”
“My therapist made me feel very comfortable, explained everything that she was going to do, and I felt absolutely amazing afterwards.”
“The pricing is also very reasonable and the ability to schedule online is very convenient.”
“Honestly cannot believe this doesn’t have 5/5.”
praise complaint · found by our text analysis, Google review wording unchanged.
Went for the first time today and it was amazing. It was a total calming experience... i definitely would come back again.
I have had many massages but this was by far the best service I have ever received. I booked a 90 minute massage with Arnica and CBD. Kayla was calm and professional, and did an amazing job targeting my areas long term pain and immediate soreness. The cost was similar to or better than other 90 minute massages I have had in the region. I will be back!
Love the environment, Kayla was the greatest massage therapist i have ever had she did a magnificent deep tissue massage ❤️🔥
I got a 90 minute massage service today by Amanda and it was the best massage I have ever had. I highly recommend the spa and Amanda. Thank you and I’ll see you soon!
Received the ultimate calm spa package. It was very relaxing! Jamia was fantastic in every way. Will definitely return.
Saw Amanda today for dry brushing & massage-she was fantastic. She was knowledgeable, responsive, her technique was dynamic and confident! I left feeling so much better-relaxed and pain free!
4.8 ★★★★★ 114 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Went for the first time today and it was amazing. It was a total calming experience... i definitely would come back again.
I have had many massages but this was by far the best service I have ever received. I booked a 90 minute massage with Arnica and CBD. Kayla was calm and professional, and did an amazing job targeting my areas long term pain and immediate soreness. The cost was similar to or better than other 90 minute massages I have had in the region. I will be back!
Thank you for the kind words, and thanks for pointing out the category feature. I've started adding some. I appreciate it!
Love the environment, Kayla was the greatest massage therapist i have ever had she did a magnificent deep tissue massage ❤️🔥
That's great! We love hearing that! I'll make sure Kayla sees this. We appreciate the feedback and hope to see you soon!
I got a 90 minute massage service today by Amanda and it was the best massage I have ever had. I highly recommend the spa and Amanda. Thank you and I’ll see you soon!
We're so happy you enjoyed your service! I'll pass you kind words to Amanda. Thank you!
Received the ultimate calm spa package. It was very relaxing! Jamia was fantastic in every way. Will definitely return.
Yay! We love hearing that! I'll let Jamia know about your kind words! We look forward to seeing you soon.
Saw Amanda today for dry brushing & massage-she was fantastic. She was knowledgeable, responsive, her technique was dynamic and confident! I left feeling so much better-relaxed and pain free!
Thank you so much!
Booked a massage here for my fiancée and I. My masseuse Kayla was fantastic. However my fiancée’s masseuse, Jamia, was the one who took the remaining payment at the end. The massage was already $190 and when she asked if I wanted to leave a tip, the options jumped straight to $40+. And of course she asked when my masseuse was standing right there so of course I felt pressured. We were visiting from out of state and had other things planned as well. From my experience, you do not ask for a tip. You allow the customer to leave one if they choose to do so. I paid for the service in full so why should i still need to leave a tip?
I’m sorry that happened, it was a unique occurrence. There was an iPad payment device malfunctioned that caused this sequence to happen, I do apologize. I’d be happy to discuss it more specifically with you if you wish. Thank you for the feedback.
Ive been getting massages for 10yrs. I wanted to try Calming Influence after seeing it across from an established I was walking out of. I was a little skeptical of the exterior however I was impressed by the reviews and wanted to give it a try. I was pleased with the interior decor and looked forward to the massage services as I've been in alot of pain and my former masseuse had to cancel. Felt like this was a divine moment. Although my initial appt was pushed back I still looked forward to the experience. Sadly I was a little disappointed to know my appt was then pushed back for a 2nd time. Upon my arrival although I was informed my masseuse was setting up, she was actually rushing through the front door at my appt time. Immediate thought was anxious energy in a relaxed environment. Still optimistic I waited on her to set up. I didnt get on the table until about 10min after my appt time. Im in a customer service based business so I get how life can life. While staying understanding and patience I noticed she was not prepared for the session. She had to leave a few times to gather her supplies. Asked how long was my session and had to confirm what service I was getting. To top thinga off the massage felt rushed. I found myself on alert rather than a relaxed state. Mid way through session she had to step out...again...this has never happened in my 10yrs of getting massage. I hoped I would get the full 90 min massage I paid for however as I expected it ended early although it started late and there were quite a few in/outside during my session. I would try this place again to see if the experience is different based on the reviews but I would request a different masseuse.
Rating disclaimer: I have never used their services, so this rating does not reflect the quality of their work. I selected 2 stars based solely on the booking experience. I’ve been wanting to book here for while because of all the great reviews. I finally called today to schedule a couples massage for tomorrow. I was informed that there is a mandatory 50% deposit, which I understand. The total was $210, and the deposit was quoted as $110—still no issue there. However, the deposit is only refundable if you cancel within 24 hours. Since I was booking for the next morning, that meant I would automatically lose my deposit no matter what. That part didn’t sit right with me. Since the pandemic, it seems like everyone requires deposits now, and I typically avoid services that require them unless it’s for something major like living quarters or vehicle. In my opinion, when it’s less than 24 hours, the deposit requirement should be waived, and same-day/next-day appointments should be Walk-in only. Because of that, I chose not to book. For those businesses who are still charging a deposit for sameday and next day appointments needs to ✋️ stop; You purposely ripping off your current and future clients bc we are already passed the refundable 24hour time. The way my life set up, any emergency could happen. You'll be surprise at how your business would increase for Waived Deposits on same day and next day walk-ins, try it! Not that hard. I'm sure yall can figure out how to smoothly run that perk promotion, I'm sure! Anyway, COULD have been 210 dollars richer tomorrow, but I cant donate my money like that. Plus it's 50%??? 😮oh Nope, nawl! Maybe next time 😆
Lovely day spa! My family member and I had the most amazing massages today from Amanda H.! Would definitely do again.
Amanda is amazing! We're lucky to have her working with us! Thank you and we hope to see you soon!
Analyzing 6,552,2076.6M ReviewsFor 18,15918.2K Experts
