Dog day care center · Norfolk, VA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 74 pet boarding facilitiesiPosition by Experts Score among all companies we track in this category. · better than 79%
4.9★★★★★132 Google reviews · 24 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers report a 4.9 rating from 132 reviews, highlighting friendly staff, clean facilities, and effective communication through live video cameras. Customers describe services including daycare, boarding, and grooming, noting reasonable pricing and punctual drop-off or pick-up experiences. A common criticism involves safety protocols, with one low-star review describing a dog attack that resulted in injury and expressing frustration over the facility's initial characterization of the incident and their method of contacting the owner.
Google rating: 4.9 out of 5 from 132 reviews (96% five-star).
Reviews on this page: 132 Google reviews (113 with written comments, 33 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Pet Boarding Facility serving Norfolk, Virginia.
Data from Google, last updated October 29, 2026.
Score profile vs other pet boarding facilities
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Camp Bow Wow Virginia BeachPet Boarding Facilities median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Camp Bow Wow Virginia Beach: 92/100 on this factor. Category median: 86.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Camp Bow Wow Virginia Beach: 89/100 on this factor. Category median: 79.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Camp Bow Wow Virginia Beach: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Camp Bow Wow Virginia Beach: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Camp Bow Wow Virginia Beach: 91/100 on this factor. Category median: 45.A
91
Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
4.9of 5
5 stars12796%
4 stars22%
3 stars00%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 113 written reviews
98%praise
Praise12598%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1739%
Reasonable2761%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6047%
Would recommend2318%
Quality & results1915%
Honesty & trust86%
Price & value76%
Speed & response65%
Communication43%
What customers talk about
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We took our two Cockapoos for an interview and also did the three day stay package, it was very successful, the employees are caring and friendly.”
“Very friendly staff highly recommend them for your pet Boarding service.”
“Thank you for doing a great job with our girls Camp Bow Wow staff!”
“The owners are phenomenal, and the entire staff genuinely cares about every animal that comes through their doors.”
“Reasonable prices for boarding and daycare; but some of the best prices for baths/nail trims you can find in the area, and they do a very thorough job.”
“Came across Camp Bow-Wow during an internet search and submitted an application and was able to get her evaluated really quickly.”
“The "interview" involved slowly, safely, and systematically introducing our dog to members of the day care pack.”
“The front staff was very kind and explained everything to me and my kids.”
People customers mention
Anthony6 reviews
Day3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Camp Bow Wow Virginia Beach for 3 kinds of job. Pick one to see what they paid and said.
AAnnaLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★
Cannot say enough good things about Camp Bow Wow!! We took our two Cockapoos for an interview and also did the three day stay package, it was very successful, the employees are caring and friendly. The girls got a bath at the end of their third day and they are still looking fluffy and clean. Thank you for doing a…
Reasonable priceDog daycare
CCherylLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
The staff are wonderful. The place is clean. My dog gets so excited to go to Camp. She loved her time during Thanksgiving too!
Dog groomingDog boardingDog daycare
WWalter1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service and care for my puppy. Very friendly staff highly recommend them for your pet Boarding service.
DDavid7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
I take Brownie Bear in two days a week for half day sessions. She goes crazy when she knows we're going there. She loves playing with the other dogs, and the staff treats her great. I also have boarded her there and she was happy and in great shape when I picked her up. And I've got a reservation for her for next week for 3 days.
Reasonable priceDog boardingDog daycare
RRobert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have left my female Akita with Camp Bow Wow on three separate days. She returns to me a happy and tired dog. All of the folks are welcoming, helpful, and friendly. I never feel as though I am bothering them. They have web-based video so I can monitor my dog all day if I choose. I recommend Camp Bow Wow for day care and for boarding.
Great priceDog boardingDog daycare
NNavyChief86Local Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We've been coming here for a few months and my dog absolutely loves it! When I pull up, she jumps out and rushes to the door. The staff is amazing and there is always a counselor staying with the different groups of dogs. I also like the "puppy cam". It gives me the opportunity to see my pup all day.
Cannot say enough good things about Camp Bow Wow!! We took our two Cockapoos for an interview and also did the three day stay package, it was very successful, the employees are caring and friendly. The girls got a bath at the end of their third day and they are still looking fluffy and clean. Thank you for doing a great job with our girls Camp Bow Wow staff!
Price assessment: Reasonable price
Services: Dog daycare
C
Cheryl MasonLocal Guide · 18 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
The staff are wonderful. The place is clean. My dog gets so excited to go to Camp. She loved her time during Thanksgiving too!
Services: Dog grooming, Dog boarding, Dog daycare
Response from the owner · 10 months ago
Thank you Cheryl!
We loved having Milkshake with us over the Thanksgiving holiday. She is a wonderful pup and so happy she is a member of our pack of campers!
Can’t wait to see you all again soon.
W
Walter Ehle1 reviewiTotal number of Google reviews Walter has written across all businesses on Google Maps, not just this one.
Great service and care for my puppy. Very friendly staff highly recommend them for your pet Boarding service.
Response from the owner · Edited 2 days ago
We appreciate you and the 5 Star review Walter. Jack is a sweetheart and we love having around, whether boarindg or just a bath, he's a great pup! We’re delighted to know we could make your pup’s day brighter.
D
David Hall7 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I take Brownie Bear in two days a week for half day sessions. She goes crazy when she knows we're going there. She loves playing with the other dogs, and the staff treats her great. I also have boarded her there and she was happy and in great shape when I picked her up. And I've got a reservation for her for next week for 3 days.
Price assessment: Reasonable price
Services: Dog boarding, Dog daycare
Response from the owner · Edited a month ago
David, than you for the review and thank you for allowing us to be part of Brownie Bear's week! At Camp Bow Wow Virginia Beach, your satisfaction and your pup’s happiness are what drive us every day. Thank you for your trust and support!
R
Robert Brown2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
I have left my female Akita with Camp Bow Wow on three separate days. She returns to me a happy and tired dog. All of the folks are welcoming, helpful, and friendly. I never feel as though I am bothering them. They have web-based video so I can monitor my dog all day if I choose. I recommend Camp Bow Wow for day care and for boarding.
Price assessment: Great price
Services: Dog boarding, Dog daycare
Response from the owner · a month ago
Thank you Robert. we have enjoyed getting to know Inara...we truly value you and the trust you place in us with every visit. Although not perfect, we strive to make every stay, whether boarding or daycare, a positive one for you and for your camper. We consider any visit that ends with a 'happy and tired dog' to be a successful visit to Camp Bow Wow VB!
See you both soon.
G
Gina H.Local Guide · 37 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Camp Bow Wow has treated my dog, Paradyse, phenomenally from day one. She has been going there since they opened, and she has truly grown up as part of their family. The excitement she shows whenever it is time to go tells me everything I need to know. She absolutely loves being there!
The owners are phenomenal, and the entire staff genuinely cares about every animal that comes through their doors. The love, patience, attention, and affection they give Paradyse provide me with complete peace of mind. They do not simply watch the dogs. They love them, protect them, and treat them like members of their own families.
Camp Bow Wow is truly the best daycare and boarding camp we have ever experienced. I am incredibly grateful to Anthony, the owners, and the entire staff for loving and caring for Paradyse so beautifully throughout the years. Thank you for creating a place where my dog feels safe, happy, excited, and deeply loved. I recommend Camp Bow Wow wholeheartedly!
Price assessment: Reasonable price
Services: Dog boarding, Dog daycare
Response from the owner · Edited a month ago
We’re so happy to hear this. We know how precious Paradyse is to you and we always want to ensure that she, along with every other camper, receives the best care possible, for their well being and for your peace of mind. THANK YOU for allowing us to care for Paradyse and for allowing Camp Bow Wow VB to be her home away from home!
K
Katie GuayLocal Guide · 14 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Always a wonderful experience at every Camp bow wow!! Always professional.
Price assessment: Reasonable price
Services: Dog grooming, Dog daycare
Response from the owner · a month ago
Aww…Kevin is awesome and we love having him at Camp! Thank you for the recognition and the 5 star review. We appreciate you and appreciate the trust you grant us in taking care of your fur baby!
N
NavyChief86Local Guide · 14 reviewsiTotal number of Google reviews NavyChief86 has written across all businesses on Google Maps, not just this one.
We've been coming here for a few months and my dog absolutely loves it! When I pull up, she jumps out and rushes to the door. The staff is amazing and there is always a counselor staying with the different groups of dogs. I also like the "puppy cam". It gives me the opportunity to see my pup all day.
Price assessment: Reasonable price
Services: Dog daycare
Response from the owner · Edited 5 months ago
Thanks for your 5 star review! Knowing Camp Bow Wow Virginia Beach helps make life easier for dog parents while giving pups a place to play, socialize, and thrive means the world to us.
We love seeing campers pulling their parents to the door!
C
Cynthia Cunningham4 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Can’t speak highly enough about this place. The staff are amazing, the owners are amazing. I’ve never had a bad experience with this place and Cheech has been going for a year now. My parents used Camp Bow Wow in Florida and loved it. Cheech has made so many friends and he loves his baths and blueberry facials every time he goes. When we get him home he sleeps for two days. I love how they treat our pups as thier own. Don’t even get me started on the arts and crafts they do with him too. I love love love Camp Bow Wow!!!!💕
Price assessment: Great price
Services: Dog grooming, Dog boarding, Dog daycare
Response from the owner · a month ago
THANK YOU AMANDA! We love having Cheech at camp and being able to spend time with him.
We are also so happy you enjoy the enrichment program. We know how important the programs are for our campers and love that our pet parents appreciate them too.
See you both soon.
