Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Candra's Grooming Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%49+3.5Craft & service penalty80−2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Candra's Grooming Company

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 188 mobile dog groomers · 4.8★ from 192 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Candra's Grooming Company is better than 86% of mobile dog groomers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Candra's Grooming Company is better than 83% of mobile dog groomers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Candra's Grooming Company is better than 80% of mobile dog groomers.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Candra's Grooming Company is better than 98% of mobile dog groomers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Candra's Grooming Company is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Candra's Grooming Company is better than 49% of mobile dog groomers.C
49

Reviews for your job

Customers hired Candra's Grooming Company for 8 kinds of job.

Candra's Grooming Company for cat grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Cat grooming and styling”

Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Just reached out to schedule another appointment for our cat! They took such great car of him! Can't wait for him to get so very soft again, and lose some of that hair! THANK YOU!

Reasonable priceCat grooming and styling
Kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did an amazing job for my cats first groom! Lovely staff!

Reasonable priceCat grooming and styling
Cyndi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I adopted my Kitty Wells about 1 1/2 years ago. She liked some pets & belly rubs but never snuggled. She had terrible mats & wouldn't let me near them. It was very challenging finding a groomer in GR that does cats. My previous ones aren't doing it anymore. It took THREE of them to hold her but they still managed a…

Customer photo from Cyndi's reviewCustomer photo from Cyndi's review
Reasonable priceCat grooming and styling
MrC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Happy Halloween and Thank You to everyone at Candra’s Grooming for giving our fur baby a special day at the groomers 🐈‍⬛ - Jones

Customer photo from MrC's review
Reasonable priceCat grooming and stylingCat ear cleaningCat grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming9—
Dog full service grooming8—
Dog bathing and blow dry7—
Cat nail trimming5—
Cat grooming and styling4—
Dog grooming and styling4—
Dog nail trimming4—
Cat grooming3—

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