Experts Reviews · Company report
Candra's Grooming Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%49+3.5Craft & service penalty80−2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Candra's Grooming Company

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 188 mobile dog groomers · 4.8★ from 192 Google reviews

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Candra's Grooming Company is better than 86% of mobile dog groomers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Candra's Grooming Company is better than 83% of mobile dog groomers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Candra's Grooming Company is better than 80% of mobile dog groomers.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Candra's Grooming Company is better than 98% of mobile dog groomers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Candra's Grooming Company is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Candra's Grooming Company is better than 49% of mobile dog groomers.C
49

Reviews for your job

Customers hired Candra's Grooming Company for 8 kinds of job.

Candra's Grooming Company for dog full service grooming

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Dog full service grooming”

Carolyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

If you want a place that truly loves animals and know what they are doing this place is for you never had a bad experience’

Customer photo from Carolyn's review
Reasonable priceDog full service grooming
candee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best groomer I’ve had to date. Everyone is always so friendly and helpful! They do not cage the dogs like other groomers, and they give the extra love and attention to your fur babies. Always going above and beyond!! Keep up the amazing job!! ❣️

Great priceDog groomingDog bathing and blow dryDog teeth brushing
ElanaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First visit. I love that you can see the grooming area and that there is a little space where dogs can play together while waiting for pickup. Staff were so friendly and patient. My dog's haircut was done just right. Definitely will return.

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
HLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time getting my dog groomed I will now be going back every 2-3 months to Candra’s. They did a great job and I can’t stop obsessing over how soft and shiny my baby looks! Definitely 10/10 recommend and quick easy communication

Customer photo from H's review
Great priceDog full service grooming
BreaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Cinder Block had his very first grooming appointment at Candra’s and I am OBSESSED. From the second we walked in, you could tell he was genuinely cared for. When I picked him up, the entire team collectively said “noooo!” because they didn’t want him to leave. which tells me everything I need to know about how he…

Great priceDog groomingDog bathing and blow dryDog full service grooming
JonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Can't recommend Candra's highly enough. Our Newfie, Rocko, has been a client going on 3 years now after trying several groomers in the area. The staff is fantastic and always accommodating to Rocko's special needs, as a senior large breed dog with joint issues. We love that we can always get him an appointment…

Reasonable priceDog full service groomingDog grooming and styling
KatLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phenomenal. So very pleased. Will be returning! Our husky got skunked last night. We did a preliminary baking soda paste and rinse before bed, but couldn't get it all out. Called EVERYWHERE within 30 minutes of our house in NE Grand Rapids and this was the only place that had an opening day-of. Went in with no…

Reasonable priceDog full service grooming
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Today was our first visit to Candra’s, and we were so pleased! We had a full groom which took less than an hour for our little guy. Convenient location, got to shop around the iconic Horrocks while I waited. Marty looked amazing when we picked him up! Prices are great, and staff is kind. We won’t be taking our pets anywhere else!

Great priceDog ear cleaningDog anal gland expressionDog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 4%Not sure 0%

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