Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Candra's Grooming Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%49+3.5Craft & service penalty80−2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Candra's Grooming Company

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 188 mobile dog groomers · 4.8★ from 192 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Candra's Grooming Company is better than 86% of mobile dog groomers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Candra's Grooming Company is better than 83% of mobile dog groomers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Candra's Grooming Company is better than 80% of mobile dog groomers.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Candra's Grooming Company is better than 98% of mobile dog groomers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Candra's Grooming Company is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Candra's Grooming Company is better than 49% of mobile dog groomers.C
49

Reviews for your job

Customers hired Candra's Grooming Company for 8 kinds of job.

Candra's Grooming Company for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 4 Google reviews tagged “Dog grooming and styling”

Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arlo’s first time here and he LOVED it. The staff is so kind and knowledgeable- they did an excellent job shaping his grown out corgi butt (before and after pic!) So pleased with the whole experience. Arlo typically doesn’t enjoy getting groomed, but as you can see in his smile, the employees here are a special bunch ❤️

Customer photo from Madison's reviewCustomer photo from Madison's review
Great priceDog groomingDog bathing and blow dryDog grooming and styling
Grace5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

the cut was blotchy which was a little bummer since they charged me the higher end point of the 60lbs dog grooms

OverpricedDog grooming and styling
JonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Can't recommend Candra's highly enough. Our Newfie, Rocko, has been a client going on 3 years now after trying several groomers in the area. The staff is fantastic and always accommodating to Rocko's special needs, as a senior large breed dog with joint issues. We love that we can always get him an appointment…

Reasonable priceDog full service groomingDog grooming and styling
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Today was our first visit to Candra’s, and we were so pleased! We had a full groom which took less than an hour for our little guy. Convenient location, got to shop around the iconic Horrocks while I waited. Marty looked amazing when we picked him up! Prices are great, and staff is kind. We won’t be taking our pets anywhere else!

Great priceDog ear cleaningDog anal gland expressionDog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming9—
Dog full service grooming8—
Dog bathing and blow dry7—
Cat nail trimming5—
Cat grooming and styling4—
Dog grooming and styling4—
Dog nail trimming4—
Cat grooming3—

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