Pest control service · Johns Creek, GA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 40 mosquito control servicesiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★233 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$130typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Canton Termite & Pest Control holds a 5.0 rating from 233 Google reviews, with the owner responding to 99% of feedback. Customers frequently cite punctual same-day service, thorough treatments for pests like roaches, termites, and wasps, and clear communication regarding pricing and prevention. While most reviewers highlight professional conduct and effective problem-solving, one low-star review notes a lack of follow-up after an initial call regarding wasp removal.
Google rating: 5.0 out of 5 from 233 reviews (98% five-star).
Reviews on this page: 233 Google reviews (221 with written comments, 7 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 16, 2026.
Service: Mosquito Control Service serving Johns Creek, Georgia.
Data from Google, last updated November 3, 2026.
Score profile vs other mosquito control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyMosquito Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Canton Termite & Pest Control: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Canton Termite & Pest Control: 97/100 on this factor. Category median: 95.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Canton Termite & Pest Control: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Canton Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Canton Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Canton Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
233 Google reviews we collected
5.0of 5
5 stars22998%
4 stars21%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 221 written reviews
99%praise
Praise49999%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1067%
Reasonable533%
Overpriced00%
Not sure00%
$130+28% vs typical mosquito control services
Middle half of what 7 customers paid ($98–$164) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14028%
Quality & results9619%
Speed & response7916%
Would recommend7715%
Communication5411%
Honesty & trust316%
Price & value286%
What customers talk about
We read 221 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…st control experts in Cherokee County can be stressful, but William's professionalism and expertise made the entire process seamless.…”
“He arrived on short notice, conducted an exceptionally thorough and detail-oriented evaluation, and delivered his findings quickly so my real estate t…”
“I recently had a termite treatment done and heavy rain messed up a lot of their work and they instantly told me they would come back out to retreat as…”
“When I found myself in a tight spot needing a last-minute termite inspection for a home purchase, Canton Pest and Termite came to the rescue immediately.”
“10/10 will be recommending to anyone and everyone who needs service of this nature.”
“Canton Termite and Pest Control has been so easy to work with.”
“Finding reliable and responsive local pest control experts in Cherokee County can be stressful, but William's professionalism and expertise made the e…”
“It's good to know that this is a company I can always trust and count on to do a good job for a reasonable price.”
People customers mention
William32 reviews
Botts16 reviews
Brent14 reviews
Tim14 reviews
Jacob13 reviews
Epps12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Canton Termite & Pest Control for 8 kinds of job. Pick one to see what they paid and said.
SSteve3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a nest of European hornets (not something many pest control companies will even touch). Canton Termite & Pest Control showed up just 30 minutes after the initial call. William was professional and knowledgeable, walked us through exactly how the treatment would work, and had the nest handled in about 45…
Paid $160–180Great priceHornet & wasp extermination
CChantelleLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had an emergency of sorts at work and I called several different pest control companies in the area, they were the only ones to respond. Came out same day for what was essentially an "emergency" service. Technician was friendly and knowledgeable, and actually found that the problem was worse than we thought. Had…
Paid $140–160Great priceHornet & wasp extermination
MMatthewLocal Guide · 62 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great company to work with. I had a bald faced hornets nest they built in my tree. Once I discovered it William contacted me promptly and was able to fit me in before our open house this weekend. William was awesome. Surveryed the situation, identified the best course of action, walked us through the plan, and…
Paid $120–140Great priceHornet & wasp extermination
WWilliam7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Nick Allday, is the man! Had a German Cockroach problem... Had it sorted out in 2 weeks. Haven't seen one since. Very knowledgable staff... Learned so much from Nick through his work & Ed on the first call.
Paid $200+Reasonable priceCockroach extermination
HHeatherLocal Guide · 89 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We have relied on Canton Termite and Pest Control for several years now. We have quarterly service to prevent bugs getting in the house and to get rid of any that might get past that perimeter. Always a super experience! Also really easy to pay online, which I truly appreciate. Nic has been our tech for these years,…
Paid $80–100Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
AAngieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Absolutely the best!!! So helpful, from the office to the field! We love them! They do amazing work and we have trusted them now with 3 homes in the past 15 or so years! Nick is our favorite tech and I would pay extra if it was required to keep him as our tech!!!
Daryl and Johnathan are magicians! I've been battling German Roaches for a few years and have had another pest control company come out and finally Canton Pest Control comes to the rescue. The first day before they even got in their trucks to leave there were dead roaches everywhere. There is finally hope that there will be containment. Thank you so much guys 😁
Response from the owner · 2 weeks ago
Christie, we love hearing this! Our guys might be good, but we’re not sure we can officially give them the title of “magicians” just yet! We’re so glad to hear you’re finally seeing results after dealing with German roaches for so long. Those little guys can be stubborn, but our team is committed to helping you get the problem under control. Thank you for trusting Canton Termite & Pest Control and for giving the guys a shoutout. We’re cheering for a roach-free home!
Tim:)
K
Kaitlin Harms3 reviewsiTotal number of Google reviews Kaitlin has written across all businesses on Google Maps, not just this one.
Absolute lifesaver for an urgent termite inspection in Canton!
When I found myself in a tight spot needing a last-minute termite inspection for a home purchase, Canton Pest and Termite came to the rescue immediately. William was phenomenal! He arrived on short notice, conducted an exceptionally thorough and detail-oriented evaluation, and delivered his findings quickly so my real estate transaction didn't miss a beat.
Finding reliable and responsive local pest control experts in Cherokee County can be stressful, but William's professionalism and expertise made the entire process seamless. If you need pest control, termite letters, or emergency home inspection services in the Canton or North Georgia area, this is the team to call. Highly recommended!
Price assessment: Great price
Services: Termite inspection, General pest inspection
Pest type: Termites
Response from the owner · 3 weeks ago
Thank you so much for the fantastic review! We know how stressful a last-minute termite inspection can be when you're trying to close on a home, and we're glad William was able to jump in and help keep everything on track! He takes pride in being thorough, responsive, and making sure our customers have the information they need when they need it. We'll be sure to share your kind words with William! Thank you for trusting Canton Termite & Pest Control with such an important part of your home purchase. Congratulations on the new home, and welcome to the neighborhood!
Tim:)
J
jeffLocal Guide · 124 reviewsiTotal number of Google reviews jeff has written across all businesses on Google Maps, not just this one.
Simply amazing customer service, kindness and knowledge about our issue. We will be switching our pest control services over to this company. Just amazed by the kindness and professional work ethic! William cam by the day I spoke with him and found our issue right away!
Response from the owner · 4 weeks ago
Jeff,
We’re thrilled to hear that William was able to come out so quickly, identify the issue, and get you pointed in the right direction. We take a lot of pride in treating our customers with kindness, respect, and honesty—while actually knowing what we’re doing doesn’t hurt either! 😊
We truly appreciate you choosing Canton Termite & Pest Control and are excited to have you as part of the Canton family. Welcome aboard, and thank you for trusting us with your home!
Thank you so much for the amazing review!
Tim:) owner
N
Natalie Ghoreishi8 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
My bug guy is better than your bug guy! Nic has been one of the most helpful servicemen we’ve ever met, educating us on hot spots and areas to get fixed up. Nic is awesome!
Response from the owner · a month ago
Now THAT’S what we like to hear! 😂 We’re pretty sure Nic is going to be walking around the office all day saying, “I told you I was good!”
Seriously though, thank you for the awesome review! Nic takes pride in educating our customers and making sure they know exactly what’s going on around their home. We’re lucky to have him on the Canton team!
Thanks for trusting Canton Termite & Pest Control!
Tim:)
S
Stacey SmithLocal Guide · 26 reviewsiTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Jesse was so professional and kind today. Canton Termite and Pest Control has been so easy to work with. They always respond quickly to any questions or concerns. Give them a try:}
Services: Bug & insect extermination
Response from the owner · a month ago
Thank you so much for the review! We’re thrilled to hear that Jesse was professional and kind during your service. We truly appreciate your kind words about how responsive and easy our team is to work with. Providing great service and being there when our customers need us is what we strive for every day. We’re grateful for your trust and recommendation of Canton Termite & Pest Control!
Tim:)
M
Maureen Dorsey7 reviewsiTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Thank you so much for the outstanding review! We’re thrilled to hear that Jacob and Jesse provided such professional and thorough service. We take termite inspections and treatments seriously, and it means a lot to know they made such a great impression. We truly appreciate your recommendation and the opportunity to take care of your home!
Tim:)
S
Steve Miller3 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
We had a nest of European hornets (not something many pest control companies will even touch). Canton Termite & Pest Control showed up just 30 minutes after the initial call. William was professional and knowledgeable, walked us through exactly how the treatment would work, and had the nest handled in about 45 minutes. Even with same-day rapid service, the price was great! Highly recommend!
Price assessment: Great price
Price: $160–180
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · a month ago
Steve,
Thank you so much for the fantastic review! We’re glad we could respond quickly and take care of that European hornet nest for you. William will be happy to hear your kind words! We take pride in providing fast, professional service and making sure our customers understand exactly what we’re doing and why.
Thank you for trusting Canton Termite & Pest Control and for recommending us! We really appreciate your business! 🐝👍
Tim:)
C
Chantelle PatchLocal Guide · 12 reviewsiTotal number of Google reviews Chantelle has written across all businesses on Google Maps, not just this one.
We had an emergency of sorts at work and I called several different pest control companies in the area, they were the only ones to respond. Came out same day for what was essentially an "emergency" service. Technician was friendly and knowledgeable, and actually found that the problem was worse than we thought. Had the whole issue handled in less than an hour. 10/10 will be recommending to anyone and everyone who needs service of this nature.
Price assessment: Great price
Price: $140–160
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · a month ago
We truly appreciate your 10/10 recommendation and your trust in our team. If you ever need us again, we’re just a phone call away! 🐝👍
Tim- owner :)
M
Matthew TaylorLocal Guide · 62 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Great company to work with. I had a bald faced hornets nest they built in my tree. Once I discovered it William contacted me promptly and was able to fit me in before our open house this weekend. William was awesome. Surveryed the situation, identified the best course of action, walked us through the plan, and showed us the results. All in 1 hour. I couldnt be happier and strongly recommend Canton Termite and Pest Control!
Price assessment: Great price
Price: $120–140
Services: Hornet & wasp extermination
Response from the owner · 2 months ago
Thank you so much for the kind review! We’re glad William was able to respond quickly, explain the situation, and get the hornet nest taken care of before your open house. We truly appreciate your recommendation and are happy we could help!
Tim- owner
