Analyzing 8,201,3168.2M ReviewsFor 23,22923.2K Experts

Experts Reviews · Company report
Canton Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Canton Termite & Pest Control

Johns Creek, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 40 mosquito control services · 5.0★ from 233 Google reviews

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Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Canton Termite & Pest Control is better than 97% of mosquito control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Canton Termite & Pest Control is better than 97% of mosquito control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Canton Termite & Pest Control for 8 kinds of job.

Canton Termite & Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Bug & insect extermination”

StaceyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesse was so professional and kind today. Canton Termite and Pest Control has been so easy to work with. They always respond quickly to any questions or concerns. Give them a try:}

Bug & insect extermination
HeatherLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have relied on Canton Termite and Pest Control for several years now. We have quarterly service to prevent bugs getting in the house and to get rid of any that might get past that perimeter. Always a super experience! Also really easy to pay online, which I truly appreciate. Nic has been our tech for these years,…

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
AngieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely the best!!! So helpful, from the office to the field! We love them! They do amazing work and we have trusted them now with 3 homes in the past 15 or so years! Nick is our favorite tech and I would pay extra if it was required to keep him as our tech!!!

Paid $100–120Great priceBug & insect extermination
Benjamin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service. Billy helped us through a cockroach scare, and Jonathan handles our quarterly treatments with real care. These techs are knowledgeable, professional, and always honest; no unnecessary services, no overcharging. Would highly recommend.

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
ScottLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This is the best pest control company that I’ve ever used. Jonathan is always very friendly and helpful to address any issues that arise. I highly recommend this company.

Reasonable priceGeneral pest inspectionBug & insect extermination
JohnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We currently use Canton Termite and Pest Control. This is a top notch company with quality services and outstanding employees. Our current service person is Nick Alday. He has a vast knowledge base, communicates well, is conscientious, and is very responsive to our needs. I strongly recommend this company, a definite five star experience!

Great priceBug & insect extermination
CynthiaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Canton Termite and Pest Control is the best, seriously. We have been a happy customer for 5 years now but today they really saved the day. I moved a potted plant in the yard and apparently it had a yellow jacket nest in it and they started swarming me, stinging me repeatedly all over my legs and even on my feet as I…

Bug & insect extermination+ Responsiveness+ Quality+ Professionalism
Cody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dwayne Epps is very knowledgeable and has great customer service. 10/10 service! Thank you Dwayne and Canton termite, and pest control!

Bug & insect exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dawyne, a very knowledgeable ACE, was at my house the same day due to being in the area. He spent about 1.5 hours walking around with me as he inspected and did the initial work. I have never had such a wonderful pest control company. Ed, the area sales rep, explained everything to me and walked me through exactly…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
EARLLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company. Our service Tech Nicholas is so knowledgable about this business...unbelievably informative about every aspect of the "bug" business...he has extensive expertise on the subject. Can't go wrong with this independent, local company...not a franchise.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
BrettLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Canton Termite and Pest Control has been great to us! They are super responsive, always aim to please, and never miss the mark. Nick is great. He's friendly, funny, and amazingly knowledgeable about bugs (and fishing)! Our house on a heavily wooded lot would be overrun with pests were it not for his help.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Shelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our first appointment with Canton Termite and Pest control yesterday, and I could not have been more impressed. Our technician Dwayne Epps was so knowledgeable about what he was doing and took the time to explain every step of the process with me. He was professional and made sure that I understood everything…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism

Price

$130+28% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection28$50–$117
Termite inspection23$171–$426
Cockroach extermination21$125–$371
Ant extermination15$53–$181
Termite extermination14$108–$371
Hornet & wasp extermination13$53–$171
Bug & insect extermination12$63–$133
Spider extermination9$66–$139

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