Analyzing 8,201,3168.2M ReviewsFor 23,22923.2K Experts

Experts Reviews · Company report
Canton Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Canton Termite & Pest Control

Johns Creek, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 40 mosquito control services · 5.0★ from 233 Google reviews

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Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Canton Termite & Pest Control is better than 97% of mosquito control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Canton Termite & Pest Control is better than 97% of mosquito control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Canton Termite & Pest Control is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Canton Termite & Pest Control for 8 kinds of job.

Canton Termite & Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 26

All 9 Google reviews tagged “Spider extermination”

BrettLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Canton Termite and Pest Control has been great to us! They are super responsive, always aim to please, and never miss the mark. Nick is great. He's friendly, funny, and amazingly knowledgeable about bugs (and fishing)! Our house on a heavily wooded lot would be overrun with pests were it not for his help.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today we grateful for Mr. Brent! He listened to our concerns and addressed them for us! We appreciate his time, effort, and attention to detail. Thank you Canton Termite and Pest Control and Mr. Brent!!

Ant exterminationSpider extermination
JD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have nothing but great things to say about Canton Termite and Pest Control. Specifically we have worked with Dwayne Epps. We love Dwayne so much that we request him each time now. He is not only our pest control person but also he has become a family friend. He is so knowlegable about his craft that you can ask…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Christy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They say word of mouth is the best advertisement. We were referred by a current customer of Canton Termite & Pest Control, in particular to ask for the agent Dwayne. If he is representative of the staff there, they are indeed well equipped to handle your pest control needs in a timely & professional manner. The…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Judith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Since moving to GA over four years ago we have had CT&PC 'minding our home'. All the staff members with whom we have interacted have been very professional and extremely nice people. We are disappointed to lose Jacob as our technician as he has been promoted (whatever took them so long ???) however, we are…

Bee exterminationLawn pest controlGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kate5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick Alday is amazing!!!! He is my favorite service technician hands down. Nick was punctual, friendly, polite and thorough. Nick took the time to walk my property with me to see what my concerns and needs were. He explained what he was doing and answered all of my questions. I truly appreciate the positive attitude…

Bee exterminationMosquito exterminationSpider extermination+ Professionalism
JoshuaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick came to my home and did a great job - pointed out all the potential trouble spots and provided guidance as we looked about what to watch for and what to be aware of. Can't say enough about his courtesy and professionalism. Great experience, great tech, great company.

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The absolute best. I've been using Canton Termite and Pest Control for 7 years. They are very responsive and thorough. All the technicians are very knowledgeable and professional.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

William Botts was very professional and went above and beyond what I could have asked for. Very professional

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism

Price

$130+28% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection28$50–$117
Termite inspection23$171–$426
Cockroach extermination21$125–$371
Ant extermination15$53–$181
Termite extermination14$108–$371
Hornet & wasp extermination13$53–$171
Bug & insect extermination12$63–$133
Spider extermination9$66–$139

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