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Canyon Creek Daycare

Day care center · Richardson, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%66+16Value 14%82+11.6Replies to reviews 7%67+4.7Craft & service penalty98−0.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 70 preschoolsPosition by Experts Score among all companies we track in this category. · better than 25%
4.8 ★★★★★ 45 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
44%reviews answered by the owner
Oct 2026latest review

Canyon Creek Daycare at a glance

Google reviewers rate Canyon Creek Daycare 4.8 out of 5 based on 45 reviews, with the owner responding to 44 percent of them. Positive feedback highlights friendly staff, consistent communication via a daily app, and developmental progress for children ranging from infants to pre-kindergartners. However, lower-rated comments criticize high staff turnover, classes operating at maximum legal capacity, and pricing that exceeds local competitors.

  • Google rating: 4.8 out of 5 from 45 reviews (93% five-star).
  • Reviews on this page: 45 Google reviews (42 with written comments, 1 with photos).
  • Owner responses: the business replied to 44% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Preschool serving Richardson, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other preschools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction73Reliability66Craft & service98Value82Momentum100Replies to reviews67Satisfaction: 73 (median 89)Reliability: 66 (median 88)Craft & service: 98 (median 98)Value: 82 (median 87)Momentum: 100 (median 100)Replies to reviews: 67 (median 44)
Canyon Creek DaycarePreschools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Canyon Creek Daycare: 73/100 on this factor. Category median: 89.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Canyon Creek Daycare: 66/100 on this factor. Category median: 88.B
66
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Canyon Creek Daycare: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Canyon Creek Daycare: 82/100 on this factor. Category median: 87.A
82
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Canyon Creek Daycare: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Canyon Creek Daycare: 67/100 on this factor. Category median: 44.B
67

Bar = this company · dark tick = category median.

Star ratings

45 Google reviews we collected

  • 5 stars4293%
  • 4 stars00%
  • 3 stars00%
  • 2 stars12%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 42 written reviews

  • Praise5793%
  • Complaints47%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1728%
  • Would recommend1220%
  • Communication1118%
  • Quality & results813%
  • Speed & response711%
  • Price & value35%
  • Honesty & trust35%

What customers talk about

We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The teachers and staff were great and always friendly!”
  • “I would definitely recommend CCD for anyone looking for child care.”
    “If you are looking for a daycare who is going to give you that special engagement with your kid, I would not recommend this place.”
  • “It is very clear how much they love our kids and our family, and they have shown that in numerous ways.”
  • “We have had such a great experience with our son attending Canyon Creek Daycare.”
  • “) Their responses are always timely, if I ever have concerns (which is rare) the teachers and staff act quickly and kindly, and overall we are impress…”
  • “Their rates are competitive and reasonable.”
  • “I can honestly say Canyon Creek eliminated all of my fears from the first day my girl was in their care.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We are so grateful for CDCC! Our daughter went there for 2 1/2 years and absolutely loved it! The teachers and staff were great and always friendly!

SarahLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our son has been attending Canyon Creek Daycare for 2 years now. We were worried about his transition but his first day he fit in as if he had always been there. Our son loves going to school each day! The teachers are wonderful and have worked with us through separation anxiety, potty training, illness and more.…

Reasonable price
SMLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

I toured your facility for my 14-month-old son. During the tour, the teacher remarked that my son is "behind" because he isn't walking yet. His pediatrician assures me he is developing perfectly normally. This experience made it clear that this is not the right environment for my son. Edit: I toured on first week…

Customer photo from SM's review
Katy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We absolutely love Canyon Creek Daycare!! Truly the best teachers, staff, and owners. We have had kids enrolled since 2019 and have been so pleased with the care they have received. The staff are friendly, responsive, and nurturing. It is very clear how much they love our kids and our family, and they have shown…

Kara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We love Canyon Creek Daycare! My toddler goes five days a week, and as a working mom, it brings me such great peace of mind knowing that my child is in such caring hands. The teachers go the extra mile to make learning fun, stick to a schedule, and provide numerous updates throughout the day. We had our child at…

Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We have had such a great experience with our son attending Canyon Creek Daycare. We were able to get him into their infant class as a tiny 10 week old and have seen him fly through each developmental milestone ahead of the average. They work with him and us to foster growth and learning and let us know when he is…

Photos

Customer reviews

4.8 ★★★★★ 45 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ashley Crump4 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so grateful for CDCC! Our daughter went there for 2 1/2 years and absolutely loved it! The teachers and staff were great and always friendly!

Katrina Mitchell4 reviewsTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CCDC has the greatest employees and teachers!

Sarah MirarchiLocal Guide · 27 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our son has been attending Canyon Creek Daycare for 2 years now. We were worried about his transition but his first day he fit in as if he had always been there. Our son loves going to school each day! The teachers are wonderful and have worked with us through separation anxiety, potty training, illness and more. We appreciate the updates in the app throughout the day. What I think is most impressive is that all staff know every student even if they've never directly been in his classroom.

  • Price assessment: Reasonable price
  • Age group: Toddler (1–2 yrs), Preschool (3–5 yrs)
  • Safety features: Locked entry, Secure outdoor area, Staff supervision
SMLocal Guide · 12 reviewsTotal number of Google reviews SM has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I toured your facility for my 14-month-old son. During the tour, the teacher remarked that my son is "behind" because he isn't walking yet. His pediatrician assures me he is developing perfectly normally. This experience made it clear that this is not the right environment for my son. Edit: I toured on first week of December 2024 (can't remember exact date)

Response from the owner · a year ago

Hi Sabrina- We take all feedback seriously and work hard to provide a welcoming, high quality environment for our families. We have checked our records and unfortunately cannot find any record of your name tied to a recent tour at our center. If you did tour with us under a different name or on behalf of someone else, please reach out to the owner directly at [email protected]. They would appreciate the chance to learn more and address any concerns. Thank you!

Katy Caldwell1 reviewTotal number of Google reviews Katy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We absolutely love Canyon Creek Daycare!! Truly the best teachers, staff, and owners. We have had kids enrolled since 2019 and have been so pleased with the care they have received. The staff are friendly, responsive, and nurturing. It is very clear how much they love our kids and our family, and they have shown that in numerous ways. Just can't say enough nice things about this facility....

Response from the owner · a year ago

Katy- Thank you so much for your kind review. We are blessed to have some of the best families!!! You included!

Kara Waggoner8 reviewsTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Canyon Creek Daycare! My toddler goes five days a week, and as a working mom, it brings me such great peace of mind knowing that my child is in such caring hands. The teachers go the extra mile to make learning fun, stick to a schedule, and provide numerous updates throughout the day. We had our child at another daycare a year ago, and now being at Canyon Creek Daycare, I see WHAT A DIFFERENCE the change has been for the better, and am so thankful we made the move.

Rachel Hochevar2 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have had such a great experience with our son attending Canyon Creek Daycare. We were able to get him into their infant class as a tiny 10 week old and have seen him fly through each developmental milestone ahead of the average. They work with him and us to foster growth and learning and let us know when he is advanced to a new stage. He is so happy and trusting of each lady in his room and we get great feedback throughout the day on his status. While there has been turnover in each room among the teachers each new person has been amazing and kind. We look forward to many more years.

Response from the owner · a year ago

Thank you so much for the 5 star review. We love our students and families!

Lonnie & Amber Vibes2 reviewsTotal number of Google reviews Lonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a first time mom I was so scared to leave my baby girl and return to work after my maternity leave was up. I can honestly say Canyon Creek eliminated all of my fears from the first day my girl was in their care. We are well kept up to date on anything our daughter is doing, eating, learning. The teachers are heaven sent! They have so much love for each and every child. I feel so blessed to be a CCD parent. We love it here!

Elyse Daly3 reviewsTotal number of Google reviews Elyse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our oldest started going to CCD when he was just about 4 months old and has loved every class and teacher. When picking CCD, we chose it because of the warm environment and caring staff. They have always helped make not only our son, but us feel welcome and appreciated. As soon as we found out we were expecting our second, we let the admin team know right after our families because we wanted to make sure that both of our kids were able to go there and get the same love and care.

Charles Payne7 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our little one has been enrolled at Canyon Creek since he was 4 months old. He just turned 2 years old last month and the teachers have always gone out of their way to show him love and gentle care. Thanks Canyon Creek!

Response from the owner · a year ago

Hi Payne family! Thank you so much for your 5 star review!!!!

Canyon Creek Daycare on Google Maps →

Business details