Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
CAPE Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%96+14.4Craft & service 20%57+11.4Value 10%37+3.7Momentum 8%32+2.6Track record 7%14+1Accountability 5%38+1.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

CAPE Pest Control

Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 469 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.CAPE Pest Control is better than 99% of ant exterminators.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).CAPE Pest Control is better than 96% of ant exterminators.A
96
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.CAPE Pest Control is better than 57% of ant exterminators.C
57
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.CAPE Pest Control is better than 37% of ant exterminators.D
37
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.CAPE Pest Control is better than 32% of ant exterminators.D
32
Track recordTrack record · 7% of the scoreReview volume and years with reviews.CAPE Pest Control is better than 14% of ant exterminators.F
14
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.CAPE Pest Control is better than 38% of ant exterminators.D
38

Reviews for your job

Customers hired CAPE Pest Control for 8 kinds of job.

CAPE Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Flea & mite extermination”

Derek9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good people

Paid $100–120Reasonable priceBug & insect extermination+ Professionalism
MattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been using CAPE since they were Scorpion Tech years ago. They are top notch and I have referred many friends over the past 13 years. Andy is amazing and his staff is always on point. Recently Braden has been performing my service and I also have to give him 5 stars. He is an asset to CAPE. I only am in…

Paid $60–80Reasonable priceRodent exterminationTermite inspectionTermite extermination
BarbaraLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Manny is a really nice technician who does a great job!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Gabriela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I highly recommend this outstanding local company! They consistently provide top-notch home services with great communication. Their proactive scheduling and departure notifications are much appreciated. Shout out to Manny who use to service our home and Braden, who now services our home. Thank you!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
AdrianaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin came to my house today for the first time. He was very detailed, friendly and hard worker. He showed me that he knows what he was doing.

Ant exterminationBee exterminationBug & insect extermination+ Quality+ Professionalism

Price

$68-31% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 66%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination95$61–$119
General pest inspection76$56–$116
Rodent extermination30$76–$282
Spider extermination25$63–$151
Termite inspection22$128–$426
Mosquito extermination17$76–$144
Ant extermination17$71–$187
Termite extermination15$214–$426

Compare with

Nice Pest Company logoNice Pest CompanyExperts Score 77Scottsdale · 4.99★Crandell Pest Control logoCrandell Pest ControlExperts Score 71Scottsdale · 4.97★Zona Pest Solutions logoZona Pest SolutionsExperts Score 67Scottsdale · 4.98★