Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%60+21Reliability 15%86+12.9Craft & service 20%58+11.6Value 10%34+3.4Momentum 8%91+7.3Track record 7%40+2.8Accountability 5%92+4.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORECapital Cakes Bakery
Durham, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 39 cooking classes · 4.9★ from 119 Google reviews
Report card
Percentile vs other cooking classes (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Capital Cakes Bakery is better than 60% of cooking classes.B
60
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Capital Cakes Bakery is better than 86% of cooking classes.A
86
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Capital Cakes Bakery is better than 58% of cooking classes.C
58
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Capital Cakes Bakery is better than 34% of cooking classes.D
34
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Capital Cakes Bakery is better than 91% of cooking classes.A
91
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Capital Cakes Bakery is better than 40% of cooking classes.C
40
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Capital Cakes Bakery is better than 92% of cooking classes.A
92
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