Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Capital City Landscape & Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty68−3.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Capital City Landscape & Tree Service

Tumwater, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 44 water feature installation · 4.7★ from 132 Google reviews

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Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capital City Landscape & Tree Service is better than 79% of water feature installation.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capital City Landscape & Tree Service is better than 67% of water feature installation.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capital City Landscape & Tree Service is better than 68% of water feature installation.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capital City Landscape & Tree Service is better than 100% of water feature installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capital City Landscape & Tree Service is better than 100% of water feature installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capital City Landscape & Tree Service is better than 91% of water feature installation.A
91

Reviews for your job

Customers hired Capital City Landscape & Tree Service for 8 kinds of job.

Capital City Landscape & Tree Service for sod installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Sod installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Sod installation”

Arlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Capital City Landscaping and Tree Service did a great job. Replaced front lawn. Removed grass and added pavers along deck and garden area. Crews were easy to work with. Tony was patient with my changes and very responsive when I had questions and addessed concerns. Would use them again.

Reasonable priceStone landscapingTree trimming & pruningSod installation
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Awesome service, great crew and very fast scheduling. I would work with them again! They did a great job. Update: 2nd project completed using Capital City, just as amazing as the first time. Always a great experience, Caesar was extremely helpful and managed the project well.

Great priceRock landscapingLandscape installationsLawn landscaping
Whitney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using Capital City Landscaping for the last five years. They do excellent work and are easy to comminicate with. We will continue to use their services in the future.

Tree trimming & pruningSod installationLandscaping maintenance
Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is very professional. They transformed my backyard and I couldn’t be more pleased. There customer service was amazing and they crew was amazing to work with. The photo is the finished product.

Customer photo from Casey's review
Lawn careLawn landscapingRock landscaping
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They responded quickly to my request, did a great job installing my new sod, and left the area completely clean! Great work!

Sod installation+ Responsiveness+ Punctuality+ Quality
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceStone landscapingRock landscapingTree stump removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning25—
Tree removal13—
Landscaping maintenance10—
Lawn landscaping9—
Yard landscaping8—
Stone landscaping8—
Tree stump removal6—
Sod installation6—

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