Experts Reviews · Company report
Capital City Landscape & Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty68−3.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Capital City Landscape & Tree Service

Tumwater, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 44 water feature installation · 4.7★ from 132 Google reviews

Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capital City Landscape & Tree Service is better than 79% of water feature installation.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capital City Landscape & Tree Service is better than 67% of water feature installation.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capital City Landscape & Tree Service is better than 68% of water feature installation.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capital City Landscape & Tree Service is better than 100% of water feature installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capital City Landscape & Tree Service is better than 100% of water feature installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capital City Landscape & Tree Service is better than 91% of water feature installation.A
91

Reviews for your job

Customers hired Capital City Landscape & Tree Service for 8 kinds of job.

Capital City Landscape & Tree Service for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Tree trimming & pruning”

Doug7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cesar and the crew were very professional. The work was done well. I would recommend them!

Customer photo from Doug's reviewCustomer photo from Doug's review
Reasonable priceStone landscapingTree trimming & pruning
Arlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Capital City Landscaping and Tree Service did a great job. Replaced front lawn. Removed grass and added pavers along deck and garden area. Crews were easy to work with. Tony was patient with my changes and very responsive when I had questions and addessed concerns. Would use them again.

Reasonable priceStone landscapingTree trimming & pruningSod installation
KevinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company to work with, very communicative, and nice, professional work.

Tree stump removalTree trimming & pruning
JuddLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

A great company. A great group.

Reasonable priceTree trimming & pruningTree landscapingTree planting
Ross6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Tony and his team trimmed one of our trees that took damage during the last atmospheric river and had limbs going dangerously into others yards. The ground crew was pleasant, patient and did a great job.

Great priceTree trimming & pruning
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great job!

Tree trimming & pruning
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Young men were here for quite some time, cutting down very high trees that hung over my courtyard. One man even climbed a tall tree to cut, when their very tall ladder was not high enough!

Reasonable priceTree trimming & pruningYard landscapingTree removal
Whitney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using Capital City Landscaping for the last five years. They do excellent work and are easy to comminicate with. We will continue to use their services in the future.

Tree trimming & pruningSod installationLandscaping maintenance
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

You were recommended to us. We have been very pleased with all the work that was done. We continue your service.

Stone landscapingGrass seedingTree trimming & pruning
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

With any vendor you use, you will find both good and bad. For the most part Capital City has been very good, then if any issue does come up, they get on it right away. That is why I gave them 5 stars.

Tree trimming & pruningLandscaping maintenance
Betty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Capital City Landscapers do exceptional work, professional and amazing to work with. They are very detail orientated and hard workers. Worth every penny!

Reasonable priceTree trimming & pruningLawn landscapingLandscaping maintenance
Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is very professional. They transformed my backyard and I couldn’t be more pleased. There customer service was amazing and they crew was amazing to work with. The photo is the finished product.

Customer photo from Casey's review
Lawn careLawn landscapingRock landscaping
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The team at Capital City Landscaping did a great job at pruning, trimming, and clearing my embarrassingly overgrown front and back yards. They were very nice and professional and I was amazed at how good it looked afterward. They’ve also been mowing and edging my lawn on a weekly basis and they’ve always done a good…

Tree trimming & pruningService not listed+ Responsiveness+ Punctuality+ Quality
Mary-Lou8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Capital City Landscape & Maintenance (CCL&M Anthony Grant owner) are professional, courteous, and on time. Very reasonable and honest pricing for their projects. Responsive and diligent regarding understanding their clients requests and needs. CCL&M is both new and old school enabling them to service multiple…

Tree trimming & pruning
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been using Capital City Landscaping to do yard maintenance for a couple of years now, and I really appreciate the extra effort the guys put in to help my yard look good. Quality service - would highly recommend!

GroundskeepingLandscaping maintenanceLawn care+ Responsiveness+ Punctuality+ Quality
Colleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've worked with Capital City Landscape on maintaining our yard for over a year. They are reliable, professional, and our yard always looks manicured.

Landscaping maintenanceTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
BaronLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt and professional service from beginning to end. Great communication from the owner and crew. I had two challenging hedges about 20' tall, 8' wide, and 40ft long. Crew of three came out yesterday and did a fantastic job! Hedges have never looked better. It was refreshing to deal with a company that emphasizes…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was very professional and the clean up was great. I have already recommended them to friends and family.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Gerald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am very Satisfied with Capital City. They did a great job! I recommend them highly.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Feedback Summary Sent Dec 02, 2020 Received Dec 03, 2020 Score 10 Message Very professional team and they did an excellent job of not only completing the job as requested, but the cleanup was awesome too! Extremely pleased with overall experience.

Tree removalTree trimming & pruning
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I also had them clean out flower beds and plant new plants. They did an excellent job. All the workers were very kind and easy to work with.

Tree plantingTree trimming & pruningService not listed+ Responsiveness+ Punctuality+ Quality
Susan9 months ago★★★★★

Rating only, no written review.

Great priceTree trimming & pruning
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Tree trimming & pruningLawn landscapingYard landscaping
JudyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HardscapingStone landscapingTree landscaping+ Responsiveness+ Punctuality+ Quality
Catherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Landscaping maintenanceLawn careTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

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