Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Capital Moving & Storage of the Triad logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Capital Moving & Storage of the Triad

High Point, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 69 piano movers · 5.0★ from 103 Google reviews

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Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capital Moving & Storage of the Triad is better than 96% of piano movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capital Moving & Storage of the Triad is better than 93% of piano movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capital Moving & Storage of the Triad is better than —% of piano movers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capital Moving & Storage of the Triad is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capital Moving & Storage of the Triad is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capital Moving & Storage of the Triad is better than —% of piano movers.–
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Reviews for your job

Customers hired Capital Moving & Storage of the Triad for 5 kinds of job.

Capital Moving & Storage of the Triad for interstate moving

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$5,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.1k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Interstate moving”

Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Miles and Wendell were great. They packed up my mother's house and moved her from SC to NC, where they welcomed her to the next phase of her life by being so patient and understanding as she watched her life's belongings move into new surroundings. Thank you Capital Moving. My wife and I will be in touch when our relocation happens.

Paid $5,000+Reasonable priceInterstate movingMoving-related packing
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great guys Worked so hard, polite, efficient, respectful, job well done!!

Great priceInterstate moving
Catherine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Miles and Dalton of Capitol Moving worked tirelessly and did a great job of wrapping and carefully loading my furniture today. They were very careful and respectful of my home. I appreciate their good work. They are storing it for me in their warehouse until I can receive it in my new home in SC.

Paid $5,000+Reasonable priceInterstate movingMoving-related storage
Crystal9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

All 4 gentlemen worked very hard and took care of our possessions very well. Extremely good packers including artwork, large TVs snd furniture. Would use them again.

Paid $2,000+Reasonable priceInterstate moving
Paul12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very pleasant crew. Steve was on his game and Blue and Dalton are especially helpful.

Paid $2,000+Reasonable priceInterstate moving
Ellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★

Rating only, no written review.

Paid $5,000+Reasonable priceInterstate moving

Price

$1.8k+103% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 65%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving43$529–$1.4k
Moving-related packing8$344–$966
Interstate moving6$2.1k–$4.9k
Moving-related storage4$248–$791
In-state moving4$415–$1.8k

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