Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Capital Moving & Storage of the Triad logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Capital Moving & Storage of the Triad

High Point, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 69 piano movers · 5.0★ from 103 Google reviews

📞 Call (336) 600-3552Request a call backWebsite ↗

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capital Moving & Storage of the Triad is better than 96% of piano movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capital Moving & Storage of the Triad is better than 93% of piano movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capital Moving & Storage of the Triad is better than —% of piano movers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capital Moving & Storage of the Triad is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capital Moving & Storage of the Triad is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capital Moving & Storage of the Triad is better than —% of piano movers.–
—

Reviews for your job

Customers hired Capital Moving & Storage of the Triad for 5 kinds of job.

Capital Moving & Storage of the Triad for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$344–$966
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Moving-related packing”

John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

From start to finish. Everyone has been really helpful. If you call Wendy in the office, she is helpful and Tyler is extremely helpful as well. Just wanted to say thank you so much to all the crew members. They were really nice and polite. I would definitely recommend this company to anyone.

Reasonable priceLocal movingMoving-related packingMoving-related storage
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Miles and Wendell were great. They packed up my mother's house and moved her from SC to NC, where they welcomed her to the next phase of her life by being so patient and understanding as she watched her life's belongings move into new surroundings. Thank you Capital Moving. My wife and I will be in touch when our relocation happens.

Paid $5,000+Reasonable priceInterstate movingMoving-related packing
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional work. Organized , packed ,wrapped (items that needed protected),loaded, unloaded at address. Two very nice gentleman Wendell and Blu that did the job. Will be using their services again in the future. I highly recommend their services ! Great job!👏

Paid $1,000–1,500Reasonable priceLocal movingMoving-related packingMoving-related storage
Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Capital Moving and Storage was amazing!!!!! JayJay, GlenRoy, and Kelvin were so helpful and took great care of our things. They went out of their way to get our furniture exactly where we needed it (and braved many stairs to do it!). I would recommend them to everyone.

Paid $1,200–1,400Great priceLocal movingMoving-related packing
Emrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a great job! Very friendly and respectful. Id recommend and use their services again!

Paid $1–200Reasonable priceMoving-related packing
Mia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Capital Moving & Storage did such a great job with my move which came in three phases. My last move consisted of Glenroy, Dalton, BluFord, and Steve—all were efficient and extremely careful with my belongings. I can’t recommend this team enough.

Reasonable priceLocal movingMoving-related packing
DebraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’ve moved many times and Maegan & her team were by far the most professional experience we’ve ever had. Highly recommend!

Paid $2,000+Reasonable priceMoving-related packingLong-distance moving
WilliamLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Capital Crew led by Michael Leathers moved our entire home with care, and efficiency. The crew of: John, David, Tino, Simon, Israel, Mike L, Salvador, Tynez, Nas, and Jeremy helped pack, lift, and place furniture and keepsakes from our Chapel Hill home to our new home in Cary. We came in under the original…

Paid $2,000+Great priceLocal movingMoving-related packing

Price

$1.8k+103% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 65%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving43$529–$1.4k
Moving-related packing8$344–$966
Interstate moving6$2.1k–$4.9k
Moving-related storage4$248–$791
In-state moving4$415–$1.8k

Compare with

Ahlgren's Transport logoAhlgren's TransportExperts Score 96High Point · 4.92★Mustang Moving logoMustang MovingExperts Score 91High Point · 4.94★American Moving and Hauling Inc. logoAmerican Moving and Hauling Inc.Experts Score 87High Point · 4.86★