WILDLIFE REMOVAL SERVICES · RALEIGH, NC
Capital Pest Services Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%26+3.9Craft & service 20%18+3.6Value 10%25+2.5Momentum 8%78+6.2Track record 7%96+6.7Accountability 5%57+2.9Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Capital Pest Services Inc

Better than 28% of wildlife removal services · #73 of 102

4.9★843 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Capital Pest Services Inc for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Ant extermination” · showing 20

Kristen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love Capital Pest! We have used the co. for 10 years now and have always been satisfied. The on site employees and office staff are all friendly and accommodating. Any time we call for something they are super responsive. Highly recommend!!

Reasonable priceTermite inspectionGeneral pest inspectionMosquito extermination
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was on time, professional and courteous

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ray was great, asked me about past few months, got supplies to address inside and out, explained what chemicals do and what to expect going into Fall / Winter

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Ronald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe P has been our technician from Capital Pest and he is courteous and professional in his treatment of my home and any issues we have with any pests in or around our home.

Paid $60–80Reasonable priceTermite exterminationGeneral pest inspectionAnt extermination
ChuckLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been using Capital Pest for the past several years, and they always do a courteous and professional job. I highly recommend them.

Paid $80–100Reasonable priceGeneral pest inspectionAnt extermination
Shawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very prompt and great communication!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Joy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Brett is always dependable and on time. He has quickly attended to matters that we have asked him to check on ... like ants and even one time mice in the crawl space. He identified where they were coming in and eliminated the problem! We appreciate his thoroughness and service and enjoy his visits! Most important, we have no bugs!

Paid $80–100Reasonable priceRodent exterminationAnt extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome job!!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
jennavaneyk7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have loved having Capital Pest keep our house free from pests! It’s one thing I don’t have to worry about. They take care of scheduling so we stay on track with treatments and if I need extra treatments, they’re fast to respond. I also appreciate that there is always someone available to take my call! We have been…

Paid $80–100Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
Ann13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our service person was so great. He was better than anyone I have ever had for my property.

Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Capital pests always delivers great service. The service folks are always pleasant and responsive. I also appreciate that they will come out between quarterly services if there are issues. This is inevitable when dealing with pests, and it is great to get quick attention when it pops up.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Ravi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Provide great customer service and great pest control.

General pest inspectionAnt extermination
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've used Capital Pest since my move to NC over 10 years ago. Joe was the my first service tech and I have requested him ever since. He is friendly, professional, always punctual and does a great job. I highly recommend Capital Pest and especially Joe!

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
NickLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Like many of you, I am typically a DIY-er when it comes to most things because I feel more comfortable and confident when I am the one executing a task. When it comes to pest control, I really tried to take care of it myself, but failed miserably. We had ants, spiders, crawlers, you name it. So, I tried a few…

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joe has taken care of our pest needs for years. He’s the best, and takes such good care of us. We live in the country, so the critters want to come visit, and he keeps them away.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have had the same technician for several years, Joe Philips. He is always on time and does an excellent job with a smile. If we have a need in between times, Joe is alway willing to return and do what ever is needed. He is an excellent representative for Capital Pest Services.

Paid $80–100Reasonable priceGeneral pest inspectionAnt extermination
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have been using Capital Pest Services for years! First at our home in Cary and now in Wake Forest. The service in Wake Forest has included pest services over the last 3 years and our service tech Joe Phillips has been awesome! Friendly, prompt, efficient, effective, just all around excellent service. BTW...this…

Spider exterminationGeneral pest inspectionAnt extermination
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I've been with Capital Pest 22+ years. Joe Phillips is the technician who does quarterly checks, termite inspections, and has dealt with carpenter ants when they invaded.. He is a professional. He shows up at the expected time and is approachable yet focused on his work. He'll tell me if he sees something like a…

Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joe is pleasant, attentive, and responsive to any concerns we share. He treats both the interior and exterior of our home, brushing webs and debris from windows and eaves. I appreciate that he covers his shoes on entering.

Paid $80–100Reasonable priceGeneral pest inspectionAnt extermination
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joe is a real professional. He does outstanding work and is very focused on customer care.

Great priceTermite inspectionTermite exterminationSpider extermination

Show more ant extermination reviews (24 more) →

vs category

Blue = Capital, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 5.00★ (3 reviews)2024-Q2: 4.67★ (3 reviews)2024-Q3: 4.33★ (6 reviews)2024-Q4: 5.00★ (26 reviews)2025-Q1: 3.67★ (6 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 3.00★ (5 reviews)2025-Q4: 3.67★ (3 reviews)2026-Q1: 4.95★ (84 reviews)2026-Q2: 4.84★ (25 reviews)2026-Q3: 4.91★ (176 reviews)2026-Q4: 5.00★ (17 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$91-10% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 70%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%26+3.9Craft & service 20%18+3.6Value 10%25+2.5Momentum 8%78+6.2Track record 7%96+6.7Accountability 5%57+2.9Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
26
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
18
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
25
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
57

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+57 / −0
Professionalism
+47 / −0
Responsiveness
+54 / −0
Punctuality
+65 / −0
Value
+43 / −0

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