How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%26+3.9Craft & service 20%18+3.6Value 10%25+2.5Momentum 8%78+6.2Track record 7%96+6.7Accountability 5%57+2.9Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORECapital Pest Services Inc
Better than 28% of wildlife removal services · #73 of 102
Capital Pest Services Inc for rodent extermination
Clear ✕All 30 Google reviews tagged “Rodent extermination”
Very professional and thorough!
Ray was great, asked me about past few months, got supplies to address inside and out, explained what chemicals do and what to expect going into Fall / Winter
We STILL love Joe! We have had Joe for many years, and he has always done an outstanding job for us — above and beyond. He solved our original problem in one visit and has kept us free and clear ever since. At this point, we feel we are “family” and look forward to seeing him every 3 months.
I am set up for quarterly services and I have had a great experience! They are quick to respond and happy to answer any questions. James was the tech for my most recent visit and he was very kind and helpful. The tech from my last visit was also very helpful and sent a voice note to describe what they did.…
I've used Capital Pest Services for 5 years and I've have been very pleased with their service. The technicians are friendly and is there to make sure services are carried out professional.
Very prompt and great communication!
I hired Captial Pest Services for a standard interior and exterior bug spray, as well as setting down bait traps for mice. My technician, Curtis, was very nice and educational about how to prevent pests. He was thorough when inspecting everything, and even knocked the spider webs off the outside of my house. Would recommend!
Joe is always professional, thoroughly prepared and very pleasant. He always goes the extra mile in communicating what he's done. A true asset to your company. Thank you for your continuous efforts to help my house stay bugged free. Audrey Presser
Brett is always dependable and on time. He has quickly attended to matters that we have asked him to check on ... like ants and even one time mice in the crawl space. He identified where they were coming in and eliminated the problem! We appreciate his thoroughness and service and enjoy his visits! Most important, we have no bugs!
Awesome job!!
Chris at Capital Pest performed our quarterly pest control service. He is most thorough, totally professional, and I would unreservedly recommend Chris and Capital Pest service to any of my friends and neighbors.
Our service person was so great. He was better than anyone I have ever had for my property.
Like many of you, I am typically a DIY-er when it comes to most things because I feel more comfortable and confident when I am the one executing a task. When it comes to pest control, I really tried to take care of it myself, but failed miserably. We had ants, spiders, crawlers, you name it. So, I tried a few…
Joe has taken care of our pest needs for years. He’s the best, and takes such good care of us. We live in the country, so the critters want to come visit, and he keeps them away.
Joe is our technician and not only is he prompt, but he is friendly and thorough each and every time he has come. We've been using Capital Pest for many years, and if when we had a problem between service calls all it took was a phone call & they came right away to take care of things for us. They're great - Joe in particular!
We have used Capital Pest Services for multiple years now. Joe P has been our technician all these years. If I could give Joe 20 stars I would! He is the BEST! He is always on time and sometimes even early. Very considerate, respectful, and always happy. He has always gone above and beyond to make sure we are pest…
We switched to Capital Pest some time ago based on a friend’s recommendation because of issues with other services. Joe has done a thorough and excellent job, exceeding our needs, all done with a smile & an occasional joke! We highly recommend their service!
Have used Capital Pest for years. Very pleased with their service. Curtis is professional, polite, and thorough.
We have worked with the same technician for years and have followed him wherever he has gone. As always, he has done a great job, and when he started at Capital Pest, we were very pleased with them as well. As a business, they are consistently on time, professional, and have really helped us keep pests under…
Todd is great! Always gives good advice to keep the ants and mice in the garage away
These guys are awesome. Came out right away to help resolve a mouse problem. Our technician Brandon U. was super knowledgeable and helped get our situation figured out quickly
Been a customer for several years and always had a good experience. Billing and scheduling is easy. The specialists who come to the house are always very kind and professional. When we had a rodent issue, they took extra time to find and eradicate the problem. We’ve had Ricky many times, Matt came today and was…
Frank Miller has been servicing our home for many years. Always a smile and always helpful, friendly and professional. I’d recommend Frank and the Capital Pest team to anybody.
Fantastic service. They have been responsive to every issue I have had with rodents and insects and have been out within a few days. They do a great job of explaining how their treatments work.
We've had two quarterly services so far and both have been great experiences. Last week, Frank Miller took care of spraying the outside of our home, our garage and even offered to check and spray portions of our attic and some areas inside the home. He was super friendly and knowledgeable. I would definitely…
We've had a great experience with Capital Pest services, they are always timely and send a photo of the tech arriving which is a nice safety feature. Frank was our technician this month and was very king and did a great job and explaining what all he was doing/treating. Since having Capital Pest services we haven't had a single bug in the home!
We just moved to Knightdale from Virginia Beach. Our daughter recommended Capital Pest Services for our home. The technician (Timothy Hunt) arrived on time and was polite and quite professional. I highly recommend this business!
Been using Capital Pest for a few years. They've been easy and professional. However, they will not do much about rats other than bait and poison. You have to work with someone else if you need to trap & remove or close points of entry.
We have used Capital Pest for annual termite/pest inspection for many years and have always found them to be very professional. Frank Miller just performed the annual service and I was very pleased. He was punctual, professional & thorough. I would definitely recommend Capital Pest Services to everyone!
Rating only, no written review.
vs category
Blue = Capital, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%26+3.9Craft & service 20%18+3.6Value 10%25+2.5Momentum 8%78+6.2Track record 7%96+6.7Accountability 5%57+2.9Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
