Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Capitol Improvements Washington DC - Roofing | Siding | Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Capitol Improvements Washington DC - Roofing | Siding | Doors

Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 75 Google reviews

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Report card

Percentile vs other gutter installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 94% of gutter installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 98% of gutter installation services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 99% of gutter installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 100% of gutter installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 100% of gutter installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than —% of gutter installation services.–
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Reviews for your job

Customers hired Capitol Improvements Washington DC - Roofing | Siding | Doors for 8 kinds of job.

Capitol Improvements Washington DC - Roofing | Siding | Doors for deck installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–12,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Deck installation”

Kurt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The Capitol Improvement folks built a new deck and new driveway with pavers. I am quite happy with the job they did. No complaints really. I'll add a special shoutout to the guy (I don't recall his name) who built the deck. It was the hottest week during the summer and this guy basically built the deck by himself.…

Paid $45,000–50,000Great priceDeck installationService not listed
Gregory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service. Efficient and reliable. Friendly and personable. I recommend them 100%. Gregory Clark

Paid $10,000–12,000Great priceDeck installation
Roy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Capital Improvements did an outstanding job in our backyard. Started with demolishing the old area, building a retaining wall, building a new deck for that area, crating a patio area with beautiful stones, a grass area and creating a new entrance to the house from the deck with a beautiful sliding door. We worked…

Customer photo from Roy's review
Great priceSliding glass door installation & replacementDeck installationPatio decks
PatriceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Capital Improvements (Sliding Door Installation) Capital Improvements offers a range of home improvement services, each managed by specialized project managers. I initially contacted the owner, Pat, for a quote on a different project, but ultimately decided to hire them for two different projects: a deck and a…

Customer photo from Patrice's review
Reasonable priceSliding glass door installation & replacementDeck installation

Price

$11k+196% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation10$11k–$25k
Deck installation4—
Skylight installation3—
General door installation3—
Roof repair3$539–$3.8k
Sliding glass door installation & replacement3—
Gutter repairs2$371–$2.7k
Roof damage repair2—

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