Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Capitol Improvements Washington DC - Roofing | Siding | Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Capitol Improvements Washington DC - Roofing | Siding | Doors

Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 75 Google reviews

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Report card

Percentile vs other gutter installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 94% of gutter installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 98% of gutter installation services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 99% of gutter installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 100% of gutter installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than 100% of gutter installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Improvements Washington DC - Roofing | Siding | Doors is better than —% of gutter installation services.–
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Reviews for your job

Customers hired Capitol Improvements Washington DC - Roofing | Siding | Doors for 8 kinds of job.

Capitol Improvements Washington DC - Roofing | Siding | Doors for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–12,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$14k

All 2 Google reviews tagged “Roof repair for storm & wind damage”

Harpartap2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great team, easy to work with remotely and very professional. Repairs were fast and completed on time.

Paid $10,000–12,000Great priceSkylight repairRoof repair for storm & wind damageRoof repair
Cheree12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Everyone on this team is awesome! They were very patient with me as I had received a grant from the MD government.. Melissa was especially helpful, just when I was going give up she helped me push though and I got the help needed for getting a new roof I needed. I love they customer service I will very much use them…

Attic venting installationRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality

Price

$11k+196% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation10$11k–$25k
Deck installation4—
Skylight installation3—
General door installation3—
Roof repair3$539–$3.8k
Sliding glass door installation & replacement3—
Gutter repairs2$371–$2.7k
Roof damage repair2—

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