Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 393
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Air & cabin filter replacement” · showing 20

Gerald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Rick16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great Service! Very professional!!

Air & cabin filter replacementTire rotationsVehicle Inspection
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We were delighted with the service from Capitol Tire. We are new to the city and are very happy to find a place near us that treated us with such kind attention, including offering a ride home while they worked on our car and a full inspection report. We’ve recommended them to other family who recently moved.

Reasonable priceAir & cabin filter replacementWiper blade installationTires
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, work was on time and excellent! Actually, Bert stayed after hours today, not 6 mos. ago, but I cannot operate my phone/messages, so . . . Anyway, they’re great, use them!

Air & cabin filter replacementTire rotationsOil change
Rick15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great place and people. Very well done. Car runs much Bert wife and dog are a great addition … in addition to Red and Kaleb.

Air & cabin filter replacementBrakesAuto tire replacement
CeliaLocal Guide · 268 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Detailed service!

Air & cabin filter replacementAuto engine diagnostic
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are great. Very responsive and straightforward. Highly recommended.

Air & cabin filter replacementAuto battery maintenanceAir conditioning
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trust them to tell you the truth and plan ahead for long term maintenance. Been bring my cars here for 20 years

Air & cabin filter replacementAuto brake repairAuto exhaust system repair
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

First rate as always. Wouldn't go anywhere else for service.

Air & cabin filter replacementOil changeSteering & suspension repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great and honest service.

Air & cabin filter replacementAuto tire replacementOil change
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love this place, amazing service from great people!

Air & cabin filter replacementOil change
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience at Capitol Tire! Very thorough and professional.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very easy to book an appointment! Great service with clear communication about what they checked and their recommendations for what should be addressed with up front price transparency for repairs! Would definitely recommend and will be back in the spring to switch out my snow tires for summer ones :)

Air & cabin filter replacementTires
Thomas15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are the best. A++++.

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Vonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always a very friendly business and willing to explain anything I do not understand before they work on it. Would, and have, recommended them to friends and family

Air & cabin filter replacementGeneral repairs & maintenanceOil change
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I always feel confident that I am getting necessary work, competently performed and timely done

Air & cabin filter replacementBrakesGeneral repairs & maintenance
H6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Capital Tire and Service for years. Great local business.

Air & cabin filter replacementOil changeVehicle Inspection
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve been taking our vehicles there for over 10 years. They are honest and helpful in every way and I only regret not finding them 10 years sooner.

Air & cabin filter replacementBatteryBrakes
EricLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Capitol tire was professional Ave courteous, I always feel like I'm getting my money's worth. I particularly appreciate their expertise; they are always clear and concise in explaining my options.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top-notch customer service and work, as always. A family feel - honest and down to earth. Always excellent!

Air & cabin filter replacementGeneral repairs & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

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