How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECapitol Tire and Service
Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Capitol Tire and Service for 8 kinds of job.
Capitol Tire and Service for brakes
Clear ✕All 47 Google reviews tagged “Brakes”
All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…
Great place and people. Very well done. Car runs much Bert wife and dog are a great addition … in addition to Red and Kaleb.
As usual my auto service was very well done. Everyone is kind and helpful, and the service was excellent.
I’ve been going to Capitol Tire on Odana for several years. I always used to do my own repair and maintenance work, but as I’ve aged and been busy with life, I trust this shop to only fix what needs fixing and to do fast, reliable work. Plus they’re pretty friendly.
Been using Capital Tire & Service since about 2008 after moving to Madison and I've never been disappointed with their service. Honest, trustworthy, competitively priced and the highest integrity.
Service was prompt and quality care for my car!
One of my tires blew out soon after we had left Madison for a road trip - scary, but glad it happened so close to home! Capitol Tire & Service took my car in the same day and they replaced all 4 tires and the front brake system, all of which definitely needed replacing! Everyone there was so kind and they even…
Very nice and did a great job.
Service was done timely and staff very helpful. Yes. But very disappointed that there is now a 3.5% fee for credit cards and not happy with a 7.5% fee on shop supplies. The fees seemed excessive and will cause us to rethink having work done there again even though we have always had great service there. Fees on bill…
We love capital tire! They are always great about getting us in and taking good care of us!
They got me in fast and very friendly and got repaired in one day. Gotta love that being a mom to a infant ,they also will drive you back home. Or to work
Good service, all in a single day was appreciated to not have to find another ride.
Brought car in for oil change. Capitol Tire and Service examined the car carefully and found other issues. I am thankful that they found an issue with the brakes needing replacement; a safety issue otherwise if that had not been found.
My car was repaired quickly. What I appreciated most was that the staff called often to update me about progress, pricing, and when the vehicle was ready for pick up.
I was referred here years ago by a trusted family mechanic who closed his shop. Capital has provided quality service for me since. They have worked on numerous family vehicles for us now, all our cars in the last seven years (5) and my son and parents trucks.
I am very happy to have found this place and I will be back! They fixed everything that I requested and did a thorough inspection on my vehicle. They are professional, honest and efficient.
I heard about them through friends when I was looking for a reliable mechanic for a few maintenance tasks for my 2014 Toyota. They were very polite, patient, and thoughtful throughout all the communications both over phone and in person, and talked me through all details. I had asked for a few parts to be changed,…
I always feel confident that I am getting necessary work, competently performed and timely done
We’ve been taking our vehicles there for over 10 years. They are honest and helpful in every way and I only regret not finding them 10 years sooner.
Have used Capital tire and service for five years. Burt maintains my 1938 & 1939 Cadillacs Limousines. Burt does great job that way bride makes it to the church on time in cool AC comfort!!!
Good quality parts, service and communication.
Great, trustworthy service at fair prices, great communication (shout-out to Caleb). Will bring cars here moving forward. Had front brakes replaced and transmission oil topped off after suboptimal work elsewhere. Called to review plan of action after diagnosing car, work was completed in time quoted and within estimated range.
I would give this place a 5 star review but they forgot to do the oil change and wheel alignment I originally made the appointment for. I expressed concern about a bad tire and a squeaky sound and I think they focused on those and forgot the original issues. Not a big deal except that I had to go back the next day.…
Always awesome service. Customer here for from late 1990's. No complaints. Honest and friendly.
Top notch service! Excellent value, and at a fair price. Will definitely return.
Excellent,honest, fair service! Capital Tire and Service really has a professional, caring team who value their customers. I have peace-of-mind knowing that my car was repaired well and that my safety and satisfaction really mattered to them.I highly recommend Capital Tire and Service!
Service here is exceptional. They will tell you exactly what is needed and an estimate which, for me, has never been exceeded. Prices are reasonable. They are understandably quite busy, so calling for an appointment is a must.
Quickly becoming my go-to auto place. The staff is extremely strait forward and professional, and their pricing and warranties are great!
We had a loud grinding noise coming from our left front wheel area. Capitol Tire took us right in and worked on diagnosing the issue. They weren’t able to recreate the issue but told us to bring it back immediately if it recurs. We’ve been with Capitol Tire for years and will continue with them
Cap Tire is hands down the best mechanic in Wisconsin. Courteous, professional and experts. I refer everyone to them and they all say the same thing.
I always have a great experience with Capital Tire, they are honest and very friendly and appreciate the service I receive from them. Thank you guys!
Always done right, courteous service
The team at Capitol Tire have taken care of us and my family's vehicles for years. We switched to them in 2004 and have never looked back. They do most all the work. However, occasionally I like to try some things on my own and they are okay with that. They are always open and honest, providing great advice and…
I am recently a woman on my own looking for a shop I can trust. I was really hoping these guys were it. When I took in my Smart car for brakes I was very hopeful. They were pleasant and professional. They gave me a loaner car. I was ready to be very happy. When. They called to get the work approved, I was told…
Sean, Bert, Tom, and crew are straight forward and honest. Transparency in the repairs and the costs, along with practical advice. Can’t beat the customer service here.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 210 | — |
| Oil change | 184 | — |
| Tires | 120 | — |
| Wheel alignment | 69 | — |
| Brakes | 47 | — |
| Steering & suspension repair | 46 | — |
| Air & cabin filter replacement | 39 | — |
| Auto engine diagnostic | 31 | — |
