Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 339
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Electrical repair”

Riley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Friendly staff that were able to help me when my car needed a new battery. They were able to get me in right away and communicated with me the whole time!

Reasonable priceElectrical repair
Gerald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Caleb & Derik were great to work with, very clear & accurate information. My Infiniti runs & sounds like a new car!

Reasonable priceElectrical repairSteering & suspension repairGeneral repairs & maintenance
RobLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very good work and customer service. We are especially pleased with the urgent repair and loaner vehicle, as we are a one car family.

Reasonable priceElectrical repair
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Capitol Tire checked over my husband's 50 year old Buick Riviera and made needed repairs. They have done work on all our cars that are many different ages and it has always been great. I am disabled and they pick up and deliver the cars. I highly recommend them!

Great priceElectrical repair
TomLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the only place where I take my vehicles for service. I was driving my son’s car and noticed a headlight was burnt out. Stopped by and Derrick did a great job. I need new tires on my vehicle this fall I will take it back !!!!

Reasonable priceElectrical repair
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My daughter was told her car had transmission problems at a different garage near Milwaukee. Capital quickly diagnosed the problem as bearings and fit us in quickly. Not only did they replace the bearings but also fixed a couple electrical issues. Once again great service from a place you can trust!

Great priceElectrical repairGeneral repairs & maintenanceService not listed
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service was done as promised and on time. Service manager was very professional, communicated very well. Would recommend anyone who needs any kind of service on their vehicle to call Derek at Capital tire and auto repair

Great priceElectrical repairEngine repair
JackieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very customer focused! Fast, efficient service. Helpful and friendly. Take the time to explain what's needed now, and what can be done later. Speak in terms anyone can understand, even if you didn't take auto shop in school. Great communication and terrific web site! Highly recommend!!!

Reasonable priceElectrical repairGeneral repairs & maintenanceWheel alignment
Marcia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The people at Capitol Tire are straight-forward and diligent. They kept at it until they found the solution to my car's problem. Their fees are very reasonable. They are now my choice for car repair.

Reasonable priceElectrical repair
CircuitArm5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding quick service, they fixed my alternator in one day for my 2007 Dodge Charger SRT8, all staff are very honest, cool and knowledgeable. Would highly recommend there service to anybody with confidence!

Electrical repairService not listed
Kirstin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've trusted Capitol with three different vehicles (models from 2017, 2014, and 1991) during my time in Madison, and I can confidently say that they are deeply honest and helpful mechanics. They've often gotten me in on short notice despite the fact that they are usually very busy, their prices are extremely fair,…

Auto maintenanceBatteryElectrical
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I checked with a couple of other places first, and all had a 1-2 week waiting period for an appointment. Capitol was the only place that first asked me what my issue was before sharing their availability. I appreciated that they made some allowances for customers with a more pressing need. I called on a Friday and…

Auto engine diagnosticElectrical repairGeneral repairs & maintenance
StacyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bert and his team were absolutely wonderful to work with! My daughter's key fobs stopped working and it ended up being a more complex issue. Bert fit us in over the holidays and his team was able to diagnose the issue along with fix it in two days time. Everyone was great and we were able to do it without a huge hit…

Electrical repair
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very pleased with the service

Electrical repairOil changeTires
Muralidhar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always awesome service. Customer here for from late 1990's. No complaints. Honest and friendly.

A/C installation & repairAir & cabin filter replacementBattery
OmarLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Top notch service! Excellent value, and at a fair price. Will definitely return.

Air & cabin filter replacementBrakesElectrical
RafaelLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Service here is exceptional. They will tell you exactly what is needed and an estimate which, for me, has never been exceeded. Prices are reasonable. They are understandably quite busy, so calling for an appointment is a must.

BatteryBrakesCarburetor cleaning
Al8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys at Capitol Tire are always helpful, friendly, and get repairs finished quickly. I was pleasantly surprised to have repairs listed as options, instead of just tacked on for extra money like some other places! The only downside I could possibly state is that they’re usually booked up a couple weeks into the future… but it’s easy to see why!

BatteryElectrical repairEngine repair+ Quality+ Value
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairGeneral repairs & maintenanceOil change
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairSteering & suspension repair
DLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto A/C replacement
NatashaLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Erik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesElectrical repairGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical repairOil changeTransmission

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

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