Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#128 / 400
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 29 Google reviews tagged “Engine repair” · showing 20

BuberwaLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional, Honest and efficient. It's hard to find a shop you can trust, but these guys nailed it! My car is running perfectly I won't take my vehicles anywhere else. Fair pricing. Derek & Caleb are great with explaining your issues and addressing customer concerns.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceEngine repair
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Caleb & Derik were great to work with, very clear & accurate information. My Infiniti runs & sounds like a new car!

Reasonable priceElectrical repairSteering & suspension repairGeneral repairs & maintenance
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My check engine light came on. I called Capitol and took the car in. Within minutes they diagnosed the problem and started working on it. An advantage to being a regular customer is they know my car (and me). Great, dependable service.

Reasonable priceEngine repairOil change
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service was professional, the techs I interacted with were informative, and they helped me find a solution that worked for me instead of pushing me towards a more expensive fix that may or may not have been necessary. They made sure I had a courtesy car when I needed one, and they kept me in the loop through the…

Reasonable priceEngine repair
cec6bb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They are very kind and fast. I appreciate everything theyve done for me. Always coming back

Reasonable priceEngine repairOil change
Alix4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Capitol Tire is my go-to as a recent grad far from home. Somehow they keep my 2005 Acura TL (270,000mi) still going! From spark plug explosion and rethreading my cylinder by hand to getting me a new alternator, these guys get right to it and have my car back to me in less than a week each time no matter the season.…

OverpricedGeneral repairs & maintenanceEngine repairService not listed
BrianLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

When my daughter limped in midday with a sputtering Kia that had an engine light on, Derek and the staff gave her exceptional service. They gave her a lift home, called the next morning with an estimate, and had her back with a functional car in less than 48 hours. Even picked her up to retrieve the Kia. Over and above service. Thank you.

Not sureEngine repair
THEGraps3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Perfect solution to my Toyota issue.very professional and accurate. Know what they are doing and do it well.

Reasonable priceGeneral repairs & maintenanceEngine repairService not listed
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service was done as promised and on time. Service manager was very professional, communicated very well. Would recommend anyone who needs any kind of service on their vehicle to call Derek at Capital tire and auto repair

Great priceElectrical repairEngine repair
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

this shop is the best. Been going here for 4 years. My car needed a new starter. They recommended Liberty Towing, also a great company. Capitol Tire got my car at around noon on a Friday and had the job done by 3:30! There are no hidden costs because they keep you in the loop the whole way. Really good guys.

Engine repair
CharleyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Yes please.Always friendly and they do a great job. With follow up. Plan on continuing to use them.

Auto maintenanceEngine repairGeneral repairs & maintenance
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was prompt and quality care for my car!

BrakesEngine repairTransmission
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trust them to tell you the truth and plan ahead for long term maintenance. Been bring my cars here for 20 years

Air & cabin filter replacementAuto brake repairAuto exhaust system repair
Kirstin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've trusted Capitol with three different vehicles (models from 2017, 2014, and 1991) during my time in Madison, and I can confidently say that they are deeply honest and helpful mechanics. They've often gotten me in on short notice despite the fact that they are usually very busy, their prices are extremely fair,…

Auto maintenanceBatteryElectrical
Bailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was repaired quickly. What I appreciated most was that the staff called often to update me about progress, pricing, and when the vehicle was ready for pick up.

Auto brake replacementBrakesEngine repair
VictoriaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Alright service but be ready for unreasonable, EXPENSIVE fees even if they find nothing wrong with your car. Ive paid less to get ACTUAL repairs done on my car than I did just to have them check my code. $213 just for them to check my code and restart my check engine light. I asked them to send me a receipt of the…

Engine repair
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Got the right information to make a decision and work was completed on time

Engine repair
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve been taking our vehicles there for over 10 years. They are honest and helpful in every way and I only regret not finding them 10 years sooner.

Air & cabin filter replacementBatteryBrakes
Muralidhar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always awesome service. Customer here for from late 1990's. No complaints. Honest and friendly.

A/C installation & repairAir & cabin filter replacementBattery
RafaelLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Service here is exceptional. They will tell you exactly what is needed and an estimate which, for me, has never been exceeded. Prices are reasonable. They are understandably quite busy, so calling for an appointment is a must.

BatteryBrakesCarburetor cleaning

Show more engine repair reviews (9 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

Jobs customers hired them for

Compare with