How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECapitol Tire and Service
Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Capitol Tire and Service for 8 kinds of job.
Capitol Tire and Service for general repairs & maintenance
Clear ✕All 211 Google reviews tagged “General repairs & maintenance” · showing 20
Someone banged up my mirror in a parking lot, brought it over to capitol tire and Derik reassembled it in the parking lot free of charge! Can't beat that. I'll be coming back for future work.
Professional, Honest and efficient. It's hard to find a shop you can trust, but these guys nailed it! My car is running perfectly I won't take my vehicles anywhere else. Fair pricing. Derek & Caleb are great with explaining your issues and addressing customer concerns.
We are very thankful for the worker who worked persistently to determine the evasive cause of the problem my car was having. The final solution worked well. The cost was very reasonable.
All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…
Caleb & Derik were great to work with, very clear & accurate information. My Infiniti runs & sounds like a new car!
Appreciate the service technicians explaining what they repaired and any hidden needs seen when the tires were removed.
My partner's family recommended Capitol Tire to me, and I'm so glad they did. Capitol Tire is the best! Why? -Competitive pricing, accurate estimates and no pressure (e.g., I never feel like they're recommending unnecessary jobs or pressuring me into spending more) -Great communication (e.g., text notifications…
I've been taking my car here for service for a long time. They do a great job!
Great service! Staff was super friendly and helpful. Felt more like a friend offering advice based on what I wanted to do instead of feeling forced to get specific things done. Will be coming back here for all of my future car troubles. Also the option to get a ride to and from work is a godsend!
so happy to have found this place - they always do a great job and go out of their way to help. I love that I can trust them with being honest about repairs.
I have been a customer of Capital Tire for over two decades. I have always found them to be friendly, helpful and dependable, especially for emergency repairs and solid advice on critical car maintenance where there may be a reliability challenge.
I've been in twice in the span of 4 years (for separate issues, A/C and Oil Pressure Sensor) and they've fixed both issues without destroying my wallet.
After a recent collision, we had our vehicle towed to Capital Tire for repairs, and they’ve been incredibly helpful from the start. Caleb made a stressful situation much easier by being responsive, patient, and supportive while helping us navigate the towing and repair arrangements. Communication has been clear, and…
Great service, fair price and honest work. Very thorough and communicated everything with us and constantly kept us updated.
I recently decided to bring my vehicle to Capitol Tire and Service instead of the dealer. I’m very glad that I switched. I feel like I am getting better maintenance and/or repair work at Capitol Tire. The customer service, in particular from Derik, has been exceptional. I highly recommend Capitol Tire and Service.
Another great experience with Capital Tire! I brought my Elantra GT in after it started doing something really unusual. Occasionally when I started the car, the engine would be running but the RPM gauge wouldn’t move, and the car had little to no power. This was especially noticeable when trying to drive uphill. I…
Derik at Capitol Tire and Service was supportive and gave good advice regarding an on-going noise issue with my Prius Plug-in Hybrid. The problem was traced to a defective rear break caliper and poor service at the local Toyota dealer. Unfortunately the 12 month warranty on the new caliper had expired by one month,…
We go to Capitol Tire on Odana Road for all our car repairs. The experience was wonderful and we would continue to go there for all our vehicle's needs. Thank you
Great Experience
I didn’t have a regular shop in Madison, so I found this place based on their years of service and number of reviews. Spoke with Derik about my AC not working and for a brake inspection. The text reminders and communication are very helpful and a great personal touch. The person I dropped my keys off too was also…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 210 | — |
| Oil change | 184 | — |
| Tires | 120 | — |
| Wheel alignment | 69 | — |
| Brakes | 47 | — |
| Steering & suspension repair | 46 | — |
| Air & cabin filter replacement | 39 | — |
| Auto engine diagnostic | 31 | — |
