How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECapitol Tire and Service
Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Capitol Tire and Service for 8 kinds of job.
Capitol Tire and Service for general repairs & maintenance
Clear ✕All 211 Google reviews tagged “General repairs & maintenance” · showing 40
Someone banged up my mirror in a parking lot, brought it over to capitol tire and Derik reassembled it in the parking lot free of charge! Can't beat that. I'll be coming back for future work.
Professional, Honest and efficient. It's hard to find a shop you can trust, but these guys nailed it! My car is running perfectly I won't take my vehicles anywhere else. Fair pricing. Derek & Caleb are great with explaining your issues and addressing customer concerns.
We are very thankful for the worker who worked persistently to determine the evasive cause of the problem my car was having. The final solution worked well. The cost was very reasonable.
All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…
Caleb & Derik were great to work with, very clear & accurate information. My Infiniti runs & sounds like a new car!
Appreciate the service technicians explaining what they repaired and any hidden needs seen when the tires were removed.
My partner's family recommended Capitol Tire to me, and I'm so glad they did. Capitol Tire is the best! Why? -Competitive pricing, accurate estimates and no pressure (e.g., I never feel like they're recommending unnecessary jobs or pressuring me into spending more) -Great communication (e.g., text notifications…
I've been taking my car here for service for a long time. They do a great job!
Great service! Staff was super friendly and helpful. Felt more like a friend offering advice based on what I wanted to do instead of feeling forced to get specific things done. Will be coming back here for all of my future car troubles. Also the option to get a ride to and from work is a godsend!
so happy to have found this place - they always do a great job and go out of their way to help. I love that I can trust them with being honest about repairs.
I have been a customer of Capital Tire for over two decades. I have always found them to be friendly, helpful and dependable, especially for emergency repairs and solid advice on critical car maintenance where there may be a reliability challenge.
I've been in twice in the span of 4 years (for separate issues, A/C and Oil Pressure Sensor) and they've fixed both issues without destroying my wallet.
After a recent collision, we had our vehicle towed to Capital Tire for repairs, and they’ve been incredibly helpful from the start. Caleb made a stressful situation much easier by being responsive, patient, and supportive while helping us navigate the towing and repair arrangements. Communication has been clear, and…
Great service, fair price and honest work. Very thorough and communicated everything with us and constantly kept us updated.
I recently decided to bring my vehicle to Capitol Tire and Service instead of the dealer. I’m very glad that I switched. I feel like I am getting better maintenance and/or repair work at Capitol Tire. The customer service, in particular from Derik, has been exceptional. I highly recommend Capitol Tire and Service.
Another great experience with Capital Tire! I brought my Elantra GT in after it started doing something really unusual. Occasionally when I started the car, the engine would be running but the RPM gauge wouldn’t move, and the car had little to no power. This was especially noticeable when trying to drive uphill. I…
Derik at Capitol Tire and Service was supportive and gave good advice regarding an on-going noise issue with my Prius Plug-in Hybrid. The problem was traced to a defective rear break caliper and poor service at the local Toyota dealer. Unfortunately the 12 month warranty on the new caliper had expired by one month,…
We go to Capitol Tire on Odana Road for all our car repairs. The experience was wonderful and we would continue to go there for all our vehicle's needs. Thank you
Great Experience
I didn’t have a regular shop in Madison, so I found this place based on their years of service and number of reviews. Spoke with Derik about my AC not working and for a brake inspection. The text reminders and communication are very helpful and a great personal touch. The person I dropped my keys off too was also…
I’ve always had a great experience here! Everyone is very friendly, informative, and does an excellent job communicating throughout the entire process. I really trust them to be honest about what my car needs and to get the necessary work done correctly. I’ll continue coming here for oil changes and any future repairs!
I have been bringing my vehicles to Capital Tire for eight years. I trust the mechanics and the ownership to always deal with me in a straightforward honest way. They never try to sell up whn I am in for something basic.
This is the best auto repair service I have ever experienced. The staff are incredibly friendly, respectful, and professional. They did an amazing job fixing my car, and the quality of their work exceeded my expectations. What makes them special is their honesty, excellent customer service, and attention to detail.…
My daughter was told her car had transmission problems at a different garage near Milwaukee. Capital quickly diagnosed the problem as bearings and fit us in quickly. Not only did they replace the bearings but also fixed a couple electrical issues. Once again great service from a place you can trust!
Fast, efficient service.
First time here. Got an oil change. They did a great job inspecting the other points like brakes, tires, etc and there wasnt the upsell push. I will be back.
Great service, quality advice on repairs and upkeep options of "out of manufacturer's warranty". Easy before work drop off. When Sean and Bert tell me my late model car needs something, I trust them. When that car is washed up, I trust them to tell me that too.
They were so polite and helpful. Also got the work done in a very timely manner, not to mention the cost was very fair and reasonable.
The folks at Capitol Tire have been servicing my vehicles for over 35 years. This last visit, as always, was excellent.
I would never take my car here again. This was my third stop on a Thursday evening as the other shops could not get my car done until Monday. Capitol Tire lied to get my business by stating they could fix Friday, as long as issue was simple and they had part, that is, as long as issue was something like spark plugs,…
Service above and beyond. My Honda Accord failed to start on New Years Day so had it towed to Capitol Tire on advice of tow company. The next morning I received a call with an estimate for a new starter motor and was able to pick my vehicle up that afternoon. Awesome work guys!
The folks at Capitol were fantastic! When I heard a sharp metal grinding sound anytime I went over a bump, I knew it was time to call in the experts. They squeezed me in the next day and were able to fix my issue that same day. I am grateful for their wisdom, expertise, and caring!
The people at Capitol are friendly, accommodating in scheduling work and are skilled at their work, letting you know if more is needed giving you the info needed to make a decision on timing. They also communicate well as the work proceeds. I'm glad we found them!
Capitol Tire is my go-to as a recent grad far from home. Somehow they keep my 2005 Acura TL (270,000mi) still going! From spark plug explosion and rethreading my cylinder by hand to getting me a new alternator, these guys get right to it and have my car back to me in less than a week each time no matter the season.…
Great communication and excellent work as always.
I trust Capital Tire. They always keep me informed about costs along the way and I value their expertise and input. Ive been coming here for years for routine oil changes and maintenance as well as issues that need more problem solving and have never been dissatisfied! I feel confident having them work on my Prius.
I have been a client of Capitol Tire and Auto Repair Service for many years. They are always prompt and professional. They do what they say and if they find some additional items that need service or repair they are great about calling and discussing and getting approval to move forward.
Fast, friendly, and professional service. I'll use them again.
The team is great. They're courteous, resourceful and professional. They know how to ride the line between what's recommended for safety and damage mitigation down the line while also not breaking the bank or being pushy about less important repairs. I'll certainly be visiting them again for my future car repair and maintenence needs.
I’m never going anyplace else with our cars! Still true!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 210 | — |
| Oil change | 184 | — |
| Tires | 120 | — |
| Wheel alignment | 69 | — |
| Brakes | 47 | — |
| Steering & suspension repair | 46 | — |
| Air & cabin filter replacement | 39 | — |
| Auto engine diagnostic | 31 | — |
