Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.185
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 574
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 185 Google reviews tagged “Oil change” · showing 40

David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We are very thankful for the worker who worked persistently to determine the evasive cause of the problem my car was having. The final solution worked well. The cost was very reasonable.

Reasonable priceGeneral repairs & maintenanceOil changeService not listed
Gerald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Caleb & Derik were great to work with, very clear & accurate information. My Infiniti runs & sounds like a new car!

Reasonable priceElectrical repairSteering & suspension repairGeneral repairs & maintenance
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike at Capitol is a first rate mechanic. His service is of the highest quality, and his expertise in automotive care is truly outstanding. I highly recommend him and completely trust him with my vehicle needs

Reasonable priceWheel alignmentOil change
Jann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Caleb at Capitol Tire has been helping me for years at this point and I always feel so well taken care of! I won’t go anywhere else for service to my car. I trust them completely and consider them a true gem in Madison.

Great priceOil change
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My check engine light came on. I called Capitol and took the car in. Within minutes they diagnosed the problem and started working on it. An advantage to being a regular customer is they know my car (and me). Great, dependable service.

Reasonable priceEngine repairOil change
DanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Capitol Tire has been our sole site for auto service and repair since we moved to Madison in 1981. For sure, we are satisfied! 1/9/2026: Just had new tires & front brakes installed. 3/4-day job. Car drives so well with 140K miles on it. Need to stop back for rebate sheet and then all is good.

Reasonable priceOil change
Jacqueline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Have gone for years. The guys are always upfront and honest. Even if I wanted something fixed, they would be honest and say it's not worth it. Being a woman, you're always leery of mechanics. I can trust them and work is top notch. Thanks 😊

Reasonable priceOil changeService not listed
JLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I recently decided to bring my vehicle to Capitol Tire and Service instead of the dealer. I’m very glad that I switched. I feel like I am getting better maintenance and/or repair work at Capitol Tire. The customer service, in particular from Derik, has been exceptional. I highly recommend Capitol Tire and Service.

Reasonable priceGeneral repairs & maintenanceOil change
Wade9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Derik at Capitol Tire and Service was supportive and gave good advice regarding an on-going noise issue with my Prius Plug-in Hybrid. The problem was traced to a defective rear break caliper and poor service at the local Toyota dealer. Unfortunately the 12 month warranty on the new caliper had expired by one month,…

Not sureGeneral repairs & maintenanceOil change
Makayla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve always had a great experience here! Everyone is very friendly, informative, and does an excellent job communicating throughout the entire process. I really trust them to be honest about what my car needs and to get the necessary work done correctly. I’ll continue coming here for oil changes and any future repairs!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceOil change
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I went to Capitol Tire for new tires and a wheel alignment. Prior to the appointment, Derik outlined some tire options. I also explained that other shops, including a dealer, had not able to properly align my vehicle. In two previous attempts, the steering wheel was not centered correctly after the alignment. After…

Reasonable priceWheel alignmentOil changeService not listed
BobLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always courteous and inform me of recommended work.

Reasonable priceOil change
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Capitol provided a loaner car for us while they replaced transmission and brake fluids. They are such professionals, so great to work with.

Reasonable priceOil change
cec6bb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They are very kind and fast. I appreciate everything theyve done for me. Always coming back

Reasonable priceEngine repairOil change
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my first time at the shop. I found it on Google and was Impressed with a 4.9 star rating, so I decided to give them a shot. They were helpful and very patient with me. Got my oil changed for my vintage Mustang. I will be coming back very soon for a couple of minor age/wear issues—an offer of trust, because…

Customer photo from Jessica's reviewCustomer photo from Jessica's review
Great priceOil change
Rick16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great Service! Very professional!!

Air & cabin filter replacementTire rotationsVehicle Inspection
Sue&Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The people at Capitol are friendly, accommodating in scheduling work and are skilled at their work, letting you know if more is needed giving you the info needed to make a decision on timing. They also communicate well as the work proceeds. I'm glad we found them!

Reasonable priceGeneral repairs & maintenanceOil change
sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great communication and excellent work as always.

General repairs & maintenanceWheel alignmentOil change+ Punctuality+ Quality+ Professionalism
Bettie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I trust Capital Tire. They always keep me informed about costs along the way and I value their expertise and input. Ive been coming here for years for routine oil changes and maintenance as well as issues that need more problem solving and have never been dissatisfied! I feel confident having them work on my Prius.

Great priceGeneral repairs & maintenanceOil change
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been a client of Capitol Tire and Auto Repair Service for many years. They are always prompt and professional. They do what they say and if they find some additional items that need service or repair they are great about calling and discussing and getting approval to move forward.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Kenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The team is great. They're courteous, resourceful and professional. They know how to ride the line between what's recommended for safety and damage mitigation down the line while also not breaking the bank or being pushy about less important repairs. I'll certainly be visiting them again for my future car repair and maintenence needs.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceOil change
Kathleen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service as usual. Always prompt to get your vehicle in as scheduled, keeping you informed of any additional repairs that should be taken care of. Wouldn't take our vehicles anywhere else and have been happy and satisfied customers for 30+ years. Highly recommend!

Great priceOil change
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The group at Capital Tires is exceptional! Professional and friendly.

Oil change
JamesLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I’m never going anyplace else with our cars! Still true!

Reasonable priceGeneral repairs & maintenanceOil changeService not listed
FredLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Superior service, attention to detail, plus this team really cares for the well-being of their customers.

Reasonable priceGeneral repairs & maintenance
nondeeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very efficient and dependable. Conveniently located. We rely on them for basic maintenance and tires; troubleshooting and repair.

Reasonable priceGeneral repairs & maintenanceOil change
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Even though I accidentally brought my car in on the wrong day, they made an effort to do my oil change that same day. I really appreciated their understanding and great job as usual.

Reasonable priceOil change
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very patient explaining what needed to be done and what might be needed in the future. Our truck is 16 years old without many miles so it does not fit the usual schedules based on age and miles.

Oil change
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional and honest. Would go no where else.

Auto tire replacementOil changeTires
Juniper1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have a used 2018 Subaru (which I love). Capitol Tire was thorough and patient with visual explanations for someone who knows very little about cars (me). Derik is the best.

Reasonable priceGeneral repairs & maintenanceOil change
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very kind and even drove a loaner car to my wife’s workplace to pick up the car that needed work. Quality work

Reasonable priceGeneral repairs & maintenanceWheel alignmentOil change
JackieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very customer focused! Fast, efficient service. Helpful and friendly. Take the time to explain what's needed now, and what can be done later. Speak in terms anyone can understand, even if you didn't take auto shop in school. Great communication and terrific web site! Highly recommend!!!

Reasonable priceElectrical repairGeneral repairs & maintenanceWheel alignment
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been going to Capital Tire for over 20 years- I wouldn’t go anywhere else!

Reasonable priceGeneral repairs & maintenanceWheel alignmentOil change
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best car mechanics in the universe! Honest and knowledgeable!!

Great priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
BethLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We've been going to Cap Tire for over 10 years and have had absolutely excellent service. Great prices, super friendly, HIGHLY recommend!

Great priceGeneral repairs & maintenanceWheel alignmentOil change
LeahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently switched to Capitol Tire on a recommendation from my previous auto shop who moved out of town. They have been nothing short of fantastic. The customer service has been great, and the prices are competitive and reasonable.

Reasonable priceGeneral repairs & maintenanceWheel alignmentOil change
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always a great experience. In addition to the work done, they dropped me off and picked me up at home, a real convenience. The people at CT are top professionals as well as nice people to do business with. I recommend them to all my friends and family.

TiresGeneral repairs & maintenanceVehicle Inspection
Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a great experience! They do quality work and have a friendly staff. I always recommend them!

TiresAuto engine diagnosticWheel alignment
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been bringing my vehicles here for several years now for oil changes and repairs. All of the guys have been great! They take the time to answer any questions I have and I always feel I can trust them to do "what they would tell their mom to do if it was her car". They have even helped me decide when it was…

Oil change

Show more oil change reviews (145 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

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