How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECapitol Tire and Service
Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Capitol Tire and Service for 8 kinds of job.
Capitol Tire and Service for oil change
Clear ✕All 185 Google reviews tagged “Oil change” · showing 140
We are very thankful for the worker who worked persistently to determine the evasive cause of the problem my car was having. The final solution worked well. The cost was very reasonable.
All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…
Caleb & Derik were great to work with, very clear & accurate information. My Infiniti runs & sounds like a new car!
Mike at Capitol is a first rate mechanic. His service is of the highest quality, and his expertise in automotive care is truly outstanding. I highly recommend him and completely trust him with my vehicle needs
Caleb at Capitol Tire has been helping me for years at this point and I always feel so well taken care of! I won’t go anywhere else for service to my car. I trust them completely and consider them a true gem in Madison.
My check engine light came on. I called Capitol and took the car in. Within minutes they diagnosed the problem and started working on it. An advantage to being a regular customer is they know my car (and me). Great, dependable service.
Capitol Tire has been our sole site for auto service and repair since we moved to Madison in 1981. For sure, we are satisfied! 1/9/2026: Just had new tires & front brakes installed. 3/4-day job. Car drives so well with 140K miles on it. Need to stop back for rebate sheet and then all is good.
Have gone for years. The guys are always upfront and honest. Even if I wanted something fixed, they would be honest and say it's not worth it. Being a woman, you're always leery of mechanics. I can trust them and work is top notch. Thanks 😊
I recently decided to bring my vehicle to Capitol Tire and Service instead of the dealer. I’m very glad that I switched. I feel like I am getting better maintenance and/or repair work at Capitol Tire. The customer service, in particular from Derik, has been exceptional. I highly recommend Capitol Tire and Service.
Derik at Capitol Tire and Service was supportive and gave good advice regarding an on-going noise issue with my Prius Plug-in Hybrid. The problem was traced to a defective rear break caliper and poor service at the local Toyota dealer. Unfortunately the 12 month warranty on the new caliper had expired by one month,…
I’ve always had a great experience here! Everyone is very friendly, informative, and does an excellent job communicating throughout the entire process. I really trust them to be honest about what my car needs and to get the necessary work done correctly. I’ll continue coming here for oil changes and any future repairs!
I went to Capitol Tire for new tires and a wheel alignment. Prior to the appointment, Derik outlined some tire options. I also explained that other shops, including a dealer, had not able to properly align my vehicle. In two previous attempts, the steering wheel was not centered correctly after the alignment. After…
Always courteous and inform me of recommended work.
Capitol provided a loaner car for us while they replaced transmission and brake fluids. They are such professionals, so great to work with.
They are very kind and fast. I appreciate everything theyve done for me. Always coming back
This was my first time at the shop. I found it on Google and was Impressed with a 4.9 star rating, so I decided to give them a shot. They were helpful and very patient with me. Got my oil changed for my vintage Mustang. I will be coming back very soon for a couple of minor age/wear issues—an offer of trust, because…
Great Service! Very professional!!
The people at Capitol are friendly, accommodating in scheduling work and are skilled at their work, letting you know if more is needed giving you the info needed to make a decision on timing. They also communicate well as the work proceeds. I'm glad we found them!
Great communication and excellent work as always.
I trust Capital Tire. They always keep me informed about costs along the way and I value their expertise and input. Ive been coming here for years for routine oil changes and maintenance as well as issues that need more problem solving and have never been dissatisfied! I feel confident having them work on my Prius.
I have been a client of Capitol Tire and Auto Repair Service for many years. They are always prompt and professional. They do what they say and if they find some additional items that need service or repair they are great about calling and discussing and getting approval to move forward.
The team is great. They're courteous, resourceful and professional. They know how to ride the line between what's recommended for safety and damage mitigation down the line while also not breaking the bank or being pushy about less important repairs. I'll certainly be visiting them again for my future car repair and maintenence needs.
Excellent service as usual. Always prompt to get your vehicle in as scheduled, keeping you informed of any additional repairs that should be taken care of. Wouldn't take our vehicles anywhere else and have been happy and satisfied customers for 30+ years. Highly recommend!
The group at Capital Tires is exceptional! Professional and friendly.
I’m never going anyplace else with our cars! Still true!
Superior service, attention to detail, plus this team really cares for the well-being of their customers.
Very efficient and dependable. Conveniently located. We rely on them for basic maintenance and tires; troubleshooting and repair.
Even though I accidentally brought my car in on the wrong day, they made an effort to do my oil change that same day. I really appreciated their understanding and great job as usual.
Very patient explaining what needed to be done and what might be needed in the future. Our truck is 16 years old without many miles so it does not fit the usual schedules based on age and miles.
Very professional and honest. Would go no where else.
I have a used 2018 Subaru (which I love). Capitol Tire was thorough and patient with visual explanations for someone who knows very little about cars (me). Derik is the best.
Very kind and even drove a loaner car to my wife’s workplace to pick up the car that needed work. Quality work
Very customer focused! Fast, efficient service. Helpful and friendly. Take the time to explain what's needed now, and what can be done later. Speak in terms anyone can understand, even if you didn't take auto shop in school. Great communication and terrific web site! Highly recommend!!!
I’ve been going to Capital Tire for over 20 years- I wouldn’t go anywhere else!
Best car mechanics in the universe! Honest and knowledgeable!!
We've been going to Cap Tire for over 10 years and have had absolutely excellent service. Great prices, super friendly, HIGHLY recommend!
I recently switched to Capitol Tire on a recommendation from my previous auto shop who moved out of town. They have been nothing short of fantastic. The customer service has been great, and the prices are competitive and reasonable.
As always a great experience. In addition to the work done, they dropped me off and picked me up at home, a real convenience. The people at CT are top professionals as well as nice people to do business with. I recommend them to all my friends and family.
Always a great experience! They do quality work and have a friendly staff. I always recommend them!
I have been bringing my vehicles here for several years now for oil changes and repairs. All of the guys have been great! They take the time to answer any questions I have and I always feel I can trust them to do "what they would tell their mom to do if it was her car". They have even helped me decide when it was…
As always, work was on time and excellent! Actually, Bert stayed after hours today, not 6 mos. ago, but I cannot operate my phone/messages, so . . . Anyway, they’re great, use them!
Excellent, professional service. These guys are good, especially diagnostic skills.
Capitol got me in immediately when I had an issue where the car was not drivable. I had no transportation and they gave me a loaner. They gave me an honest appraisal of the problem and some other things to look for that. We did not fix today. They got the car fixed and back on the road and I am greatly appreciative. They always do an outstanding job!
Great place and people. Very well done. Car runs much Bert wife and dog are a great addition … in addition to Red and Kaleb.
They do great work always and are very pleasant to work with.
As usual my auto service was very well done. Everyone is kind and helpful, and the service was excellent.
Yes please.Always friendly and they do a great job. With follow up. Plan on continuing to use them.
Been using Capital Tire & Service since about 2008 after moving to Madison and I've never been disappointed with their service. Honest, trustworthy, competitively priced and the highest integrity.
They did a very good job explaining what needed to be done and then completing the job.
As usual... very professional, timely and quality service.
These guys are great. Very responsive and straightforward. Highly recommended.
On time and very efficient
The type of garage and mechanics we all desire. Professional, fairly priced, and the work was completed in a reasonable amount of time.
Trust them to tell you the truth and plan ahead for long term maintenance. Been bring my cars here for 20 years
Great service. Knowledgeable staff
First rate as always. Wouldn't go anywhere else for service.
My car suddenly started making some scary noises so I re routed my day to stop at Capitol Tire right away. They were super kind, had me drive around the block with them and were able to diagnose it with that. They took the car right away, fixed it, and I was out within 30 minutes of the noise starting! Everyone was…
Great and honest service.
Outstanding service from people you can trust!
Good business great people
Excellent work
I have all my maintenance and repairs done at Capital Tire. I’m always extremely satisfied and trust their experts. I live in Sun Prairie and I take my vehicle to Capital Tire. Great people and great work👍
Best service in Madison. I can always be confident in the work done at Capitol Tire.
I love this place, amazing service from great people!
Always excellent service at Capitol Tire
Brought car in for oil change. Capitol Tire and Service examined the car carefully and found other issues. I am thankful that they found an issue with the brakes needing replacement; a safety issue otherwise if that had not been found.
Myself and my extended family have been using Capital Tire for years. The service is excellent, the repairs are top level, and the sense of humor in the office is heart lifting.
I had a great experience at Capitol Tire! Very thorough and professional.
These guys are the best. A++++.
Great communication, prompt, friendly service!
I was referred here years ago by a trusted family mechanic who closed his shop. Capital has provided quality service for me since. They have worked on numerous family vehicles for us now, all our cars in the last seven years (5) and my son and parents trucks.
Capitol Tire was amazing. I went in for a couple of different things and they were able to figure out my issues, get me an appointment, and fix everything. I loved how nice and accommodating they were!
I am very happy to have found this place and I will be back! They fixed everything that I requested and did a thorough inspection on my vehicle. They are professional, honest and efficient.
I am very pleased with the service
Staff are always friendly and thorough. Repair work is exceptional. Staff always take time to provide details on why repairs are needed.
I originally had scheduled as an oil change and received a call when they found that there was erosion around part of my battery to see if I was okay with them adding that service with an extra cost. They went even further and quoted the extra cost. My family has been going to Cap Tire for many decades and have…
We had great service once again. I was told will need new tires, but not yet. They take terrific care of our cars!
Would highly recommend the team are great!
I heard about them through friends when I was looking for a reliable mechanic for a few maintenance tasks for my 2014 Toyota. They were very polite, patient, and thoughtful throughout all the communications both over phone and in person, and talked me through all details. I had asked for a few parts to be changed,…
Always a very friendly business and willing to explain anything I do not understand before they work on it. Would, and have, recommended them to friends and family
Very professional. Easy to schedule.
I always feel confident that I am getting necessary work, competently performed and timely done
I appreciate the text reminder of the appointment and the text pictures of the problems. They are good about communicating their findings and fixing things right the first time. They have incorporated the technology into their business with good results. Thanks again!
We have been using Capital Tire and Service for years. Great local business.
We’ve been taking our vehicles there for over 10 years. They are honest and helpful in every way and I only regret not finding them 10 years sooner.
I have taken my cars to Capital tire for 20 years. I trust in them and they are awesome at taking care of cars. They always follow up to make sure your happy with their service and will answer any questions
As always a great experience. In and out super fast, and the seatbelt my dog chewed up was replaced for significantly less than I was quoted by the dealership. They also didn’t mind all the virtual meetings I did there while I was waiting. You can’t go wrong making this your go to service location.
Routine maintenance - tire rotation, oil and filter change, general inspection. I appreciate their letting me know what other aspects of the vehicle will require attention the next time I come in for an oil change. Friendly staff and good quality service keep me coming back.
Capitol tire was professional Ave courteous, I always feel like I'm getting my money's worth. I particularly appreciate their expertise; they are always clear and concise in explaining my options.
Very professional. Had an oil change and needed tires. They called and I agreed and they replaced the tires. Very happy with the service!
Great Service.
They are great they replace my wheel barings hubs axles and seals along with other maintenence issues I have neglected .they are courteous, friendly did not talk down to me ,explained everything they were doing and checked in with me often.all in one day amazing,I will continue to go back here in the future for everything.
Excellent service!!
I've been going going here for a few years. Good prices, honest mechanics. Will store your off season tires for a very low fee.
Have used Capital tire and service for five years. Burt maintains my 1938 & 1939 Cadillacs Limousines. Burt does great job that way bride makes it to the church on time in cool AC comfort!!!
Always happy with capitol tire.
Good quality parts, service and communication.
This is the must trustworthy place in town. I won’t go anywhere else. They’re the best!
Great customer service. The inspection report they provide includes pictures of your car and clear explanations for what work has been done and needs to be done.
We love Capitol Tire! We’ve been taking our cars there for maintenance and repair for many years. They are reliable, friendly and explain everything.
I would give this place a 5 star review but they forgot to do the oil change and wheel alignment I originally made the appointment for. I expressed concern about a bad tire and a squeaky sound and I think they focused on those and forgot the original issues. Not a big deal except that I had to go back the next day.…
Very friendly and fast service, I would highly recommend them to anyone!
Always awesome service. Customer here for from late 1990's. No complaints. Honest and friendly.
Great service. Great communication. Fair price for all the work they did.
Top notch service! Excellent value, and at a fair price. Will definitely return.
We have brought our cars to Capitol Tire for over 30 years. We can’t say enough about the outstanding service they provide! Sean, Tom, and their team are professional, courteous, efficient, and honest. They get the job done in a timely manner at competitive prices. I most highly recommend Capitol Tire!!
They always do a great job at a great price!
Everyone was great and the service was completed quickly. What I appreciated most is that I didn't feel pressured to perform any extra service on the car. When they offered to change the air cabin filter, I said I could do it, and that was that. It was a refreshing experience and I will be going back!
The crew at Capitol Tire is outstanding. I have been a customer for years, most recently for a routine oil change. Their customer service is second to none.
I have 100% trust in Sean, Tom, Caleb and the crew at Cap Tire. They have saved me thousands of dollars in repairs that other shops said I needed but didn’t. Always top notch work
No matter what is needed Capitol Tire always takes the time to discuss what should be done & why. Repairs/maintenance is always done in a timely fashion. Staff is alway courteous and helpful. We have been clients for 30+ years.
Good work honest friendly staff
The folks at capital tire always deliver! Very honest and fair assessment of vehicle condition and concerns and happy to offer suggestions on how best to move forward.
I've been taking my vehicles to Capitol Tire and Service for a few years now and will not go anywhere else. The staff are always kind, courteous, and professional and are up front and honest about issues. Pricing is fair and the work they do is top notch. Highly recommended!
Cap Tire is hands down the best mechanic in Wisconsin. Courteous, professional and experts. I refer everyone to them and they all say the same thing.
Very fast service. Dropped my truck off at 8 and it was done by 10:30.
Capital tire is a professional car mechanic that provides high quality maintenance and repair for a much lower price than dealerships.
I always have a great experience with Capital Tire, they are honest and very friendly and appreciate the service I receive from them. Thank you guys!
Love Capitol Tire. Completely trust them.
Everyone is so kind and helpful. I thought my appointment was at 4pm but when I got there I was told I missed it was at 2pm. But they got me in anyway. Not sure how that mistake was made but everything turned out well. I appreciated the fact I did not have to rescheduled. I recommend your company to anyone that is looking for car help.
I’m always very satisfied with the service I receive at Capital Tire. They are friendly and welcoming and they do a great and thorough job at a reasonable price. I own a Prius and I’m confident they are qualified to do it’s needed repairs.. They always explain things in a way I can understand and give honest advice.…
Always done right, courteous service
This was first time taking my car here. I was impressed with their professionalism and attention to detail.
Very professional and courteous!
The team at Capitol Tire have taken care of us and my family's vehicles for years. We switched to them in 2004 and have never looked back. They do most all the work. However, occasionally I like to try some things on my own and they are okay with that. They are always open and honest, providing great advice and…
The folks at Capitol are always great. Skilled, honest and straightforward.
Trust Capitol Tire and Service to take care of my vehicles.
Great service with lots of communication about Status, cost, and recommendations. Super friendly and knowledgeable! 🚘🚙🚗
Sean, Bert, Tom, and crew are straight forward and honest. Transparency in the repairs and the costs, along with practical advice. Can’t beat the customer service here.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 210 | — |
| Oil change | 184 | — |
| Tires | 120 | — |
| Wheel alignment | 69 | — |
| Brakes | 47 | — |
| Steering & suspension repair | 46 | — |
| Air & cabin filter replacement | 39 | — |
| Auto engine diagnostic | 31 | — |
