Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 493
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Steering & suspension repair” · showing 40

BuberwaLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional, Honest and efficient. It's hard to find a shop you can trust, but these guys nailed it! My car is running perfectly I won't take my vehicles anywhere else. Fair pricing. Derek & Caleb are great with explaining your issues and addressing customer concerns.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceEngine repair
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Caleb & Derik were great to work with, very clear & accurate information. My Infiniti runs & sounds like a new car!

Reasonable priceElectrical repairSteering & suspension repairGeneral repairs & maintenance
robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Knowledgeable and efficient staff who want to make an honest and fair exchange.

Reasonable priceSteering & suspension repair
Makayla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve always had a great experience here! Everyone is very friendly, informative, and does an excellent job communicating throughout the entire process. I really trust them to be honest about what my car needs and to get the necessary work done correctly. I’ll continue coming here for oil changes and any future repairs!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceOil change
Gael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing experience. Clear communication

Reasonable priceSteering & suspension repair
DennisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My 1999 Dodge Ram 2500 doesn’t have a lot of miles, but time and weather wore out all the front suspension flexible parts. The crew at Capitol Tire did a great job going through the whole front end and showed me what needed fixing/replacing. Trick feels much better now and ready to pull the trailer this summer. Once again great service.

Reasonable priceSteering & suspension repairWheel alignment
Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The folks at Capitol Tire have been servicing my vehicles for over 35 years. This last visit, as always, was excellent.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceService not listed
Lynn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Capitol Tire and Service always provides friendly, effective service to our Impreza. We don't have our car serviced anywhere else.

Reasonable priceSteering & suspension repair
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been a client of Capitol Tire and Auto Repair Service for many years. They are always prompt and professional. They do what they say and if they find some additional items that need service or repair they are great about calling and discussing and getting approval to move forward.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Kenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The team is great. They're courteous, resourceful and professional. They know how to ride the line between what's recommended for safety and damage mitigation down the line while also not breaking the bank or being pushy about less important repairs. I'll certainly be visiting them again for my future car repair and maintenence needs.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceOil change
geraldine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The care of my car and cars of my family members has always been of the highest quality. I appreciate the advice from employees and the honesty, fair prices and thorough checking of the whole vehicle that I can expect each and every time. I’ve been a customer for about 20 years now. My son and I recently had service…

Reasonable priceSteering & suspension repairSteering & suspension replacementTire rotations
Cornelius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Awesome and friendly staff!

Reasonable priceSteering & suspension repair
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. The mechanical team noticed some problematic issues with my truck, So I took my truck back and the fixed it in a short time. Now my truck is running smooth and don’t have to worry about it dying on the beltline.,

Reasonable priceSteering & suspension repair
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best car mechanics in the universe! Honest and knowledgeable!!

Great priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent, professional service. These guys are good, especially diagnostic skills.

ExhaustSteering & suspension repairAuto exhaust system repair
BrentLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great place fair prices and nice people

Steering & suspension repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve been going to Capitol Tire on Odana for several years. I always used to do my own repair and maintenance work, but as I’ve aged and been busy with life, I trust this shop to only fix what needs fixing and to do fast, reliable work. Plus they’re pretty friendly.

Carburetor cleaningExhaustTires
Justin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The team at Capitol Tire never disappoints. They turned around my vehicle very quickly.

Steering & suspension repairTiresWheel alignment+ Professionalism
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

First rate as always. Wouldn't go anywhere else for service.

Air & cabin filter replacementOil changeSteering & suspension repair
Denison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent diagnosis and repair Small issue day later with slight fluid splash returned and immediately reviewed cleaned up and on the road

General repairs & maintenanceSteering & suspension repair
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred here years ago by a trusted family mechanic who closed his shop. Capital has provided quality service for me since. They have worked on numerous family vehicles for us now, all our cars in the last seven years (5) and my son and parents trucks.

Auto brake repairAuto brake replacementAuto maintenance
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Have used Capital tire and service for five years. Burt maintains my 1938 & 1939 Cadillacs Limousines. Burt does great job that way bride makes it to the church on time in cool AC comfort!!!

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance
DavidLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good quality parts, service and communication.

Air & cabin filter replacementAuto tire replacementBrakes
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They do a great job with all aspects to help maintain and repair our cars. Highly skilled!!!!!

General repairs & maintenanceSteering & suspension repairTires
Muralidhar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always awesome service. Customer here for from late 1990's. No complaints. Honest and friendly.

A/C installation & repairAir & cabin filter replacementBattery
brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Great communication. Fair price for all the work they did.

General repairs & maintenanceOil changeSteering & suspension repair
OmarLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Top notch service! Excellent value, and at a fair price. Will definitely return.

Air & cabin filter replacementBrakesElectrical
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent,honest, fair service! Capital Tire and Service really has a professional, caring team who value their customers. I have peace-of-mind knowing that my car was repaired well and that my safety and satisfaction really mattered to them.I highly recommend Capital Tire and Service!

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
RafaelLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Service here is exceptional. They will tell you exactly what is needed and an estimate which, for me, has never been exceeded. Prices are reasonable. They are understandably quite busy, so calling for an appointment is a must.

BatteryBrakesCarburetor cleaning
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

The folks at capital tire always deliver! Very honest and fair assessment of vehicle condition and concerns and happy to offer suggestions on how best to move forward.

General repairs & maintenanceOil changeSteering & suspension repair
CadeLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been taking my vehicles to Capitol Tire and Service for a few years now and will not go anywhere else. The staff are always kind, courteous, and professional and are up front and honest about issues. Pricing is fair and the work they do is top notch. Highly recommended!

General repairs & maintenanceOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Cap Tire is hands down the best mechanic in Wisconsin. Courteous, professional and experts. I refer everyone to them and they all say the same thing.

Air & cabin filter replacementBrakesElectrical
Al8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys at Capitol Tire are always helpful, friendly, and get repairs finished quickly. I was pleasantly surprised to have repairs listed as options, instead of just tacked on for extra money like some other places! The only downside I could possibly state is that they’re usually booked up a couple weeks into the future… but it’s easy to see why!

BatteryElectrical repairEngine repair+ Quality+ Value
AbigailLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is definitely fair on pricing. It's very standard pricing for the service they are doing. They are also very honest about the quality of your car. I took my 2001 in to get serviced, and they said there is not going to be much life left in my car. They offered to do a few fixes for $1000 or so, to have the…

Auto detailingElectricalAuto engine diagnostic+ Quality+ Value
DavidLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The team at Capitol Tire have taken care of us and my family's vehicles for years. We switched to them in 2004 and have never looked back. They do most all the work. However, occasionally I like to try some things on my own and they are okay with that. They are always open and honest, providing great advice and…

A/C installation & repairBrakesAir conditioning
Marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Sean, Bert, Tom, and crew are straight forward and honest. Transparency in the repairs and the costs, along with practical advice. Can’t beat the customer service here.

BatteryBrakesAuto engine diagnostic+ Quality+ Professionalism+ Value
Lorie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repair
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairSteering & suspension repair
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repair
DLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto A/C replacement

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

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