Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.120
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 434
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 120 Google reviews tagged “Tires” · showing 40

Gerald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
KathrynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Capital Tire staff was in their great team mode! My worn tires needed to be replaced and aligned, and it was done so thoughtfully. Derick is a very thorough, conscientious and knowledgeable service manager, as always. He worked with me to be sure that I got what I wanted: really good tires, but not paying…

Great priceTiresWheel alignment
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional and honest. Would go no where else.

Auto tire replacementOil changeTires
richard13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Professional, experienced, timely

TiresAuto tire replacement+ Value
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We were delighted with the service from Capitol Tire. We are new to the city and are very happy to find a place near us that treated us with such kind attention, including offering a ride home while they worked on our car and a full inspection report. We’ve recommended them to other family who recently moved.

Reasonable priceAir & cabin filter replacementWiper blade installationTires
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always a great experience. In addition to the work done, they dropped me off and picked me up at home, a real convenience. The people at CT are top professionals as well as nice people to do business with. I recommend them to all my friends and family.

TiresGeneral repairs & maintenanceVehicle Inspection
MarianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful customer service.

Tires+ Punctuality+ Quality+ Professionalism
Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a great experience! They do quality work and have a friendly staff. I always recommend them!

TiresAuto engine diagnosticWheel alignment
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Had a tire going flat at a rapid pace. They were able to fix it on the spot, fair price and pleasant. I would highly recommend using Capitol Tire and Service. We have been using them for many years, never disappointed!

Tires
JojoLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This business is full of friendly workers and an efficient team. I highly recommend them and will be using them again for my tire needs.

Tires
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve been going to Capitol Tire on Odana for several years. I always used to do my own repair and maintenance work, but as I’ve aged and been busy with life, I trust this shop to only fix what needs fixing and to do fast, reliable work. Plus they’re pretty friendly.

Carburetor cleaningExhaustTires
Justin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The team at Capitol Tire never disappoints. They turned around my vehicle very quickly.

Steering & suspension repairTiresWheel alignment+ Professionalism
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys are the best!

TiresGeneral repairs & maintenance
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Identified repairs needed and provided reasonable price. Excellent overall

Tires
Else3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

As far as I can tell, the service was performed satisfactorily. They were friendly and courteous. I took one star off because I don’t think a tire rotation should take an hour when you have an appointment. They appeared to be over scheduled.

Tires
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

As usual... very professional, timely and quality service.

Auto detailingGeneral repairs & maintenanceOil change
Woodrow9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest people. Nice price. Worked with me two times now to get the best resolution.

Tires
EmmaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of my tires blew out soon after we had left Madison for a road trip - scary, but glad it happened so close to home! Capitol Tire & Service took my car in the same day and they replaced all 4 tires and the front brake system, all of which definitely needed replacing! Everyone there was so kind and they even…

Auto brake replacementAuto tire replacementBrakes
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Capitol Tire provided a quote for tires that was very competitive and completed the work on time.

Tires
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

As always, great work, very professional, and terrific people!

Tires+ Punctuality+ Quality+ Professionalism
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trust them to tell you the truth and plan ahead for long term maintenance. Been bring my cars here for 20 years

Air & cabin filter replacementAuto brake repairAuto exhaust system repair
DebLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A fantastically service-oriented business! Welcoming, professional, and friendly from the moment I walked in. I had a concern about the condition of my tire after my dealership suggested that I might want to replace it, and Capitol Tire put my mind at ease. They even noticed that my key fob battery was running low…

Tires
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Capital Tires lives up to it’s 5 🌟🌟🌟🌟🌟 reviews. I am new to the city, needing to rebuild my “village” of providers, from Internet wires to Capital Tires. The individuals at Capital Tires are a welcome relief from the onslaught of “who cares about service?”…these days. Well, they care! Extremely competent,…

Auto brake repairAuto tire replacementTires
RaymondLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The service was above and be on🙂 I got exactly what I wanted and everyone was helpful and friendly🔥 My tire's look great🏆

Tires
Emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Very quick and reasonably priced!!

Auto maintenanceTires
DianaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a flat on the day I was heading out of town for my son's wedding. (A Friday, of course!) Tom at Capitol Tire got me in right away; fixed the tire and installed it. Prompt and professional service! Thank you SO much! If you're wondering where you should take your car for service, Capitol Tire should be on the top of your list. Diana🙏

Tires
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very Detailed inspection 0n the car I brought in. Saved me from buying a car that wasn't right for me. Thanks guys!

Auto A/C rechargeTiresVehicle safety inspection
AlexLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I trust the team here so always bring my car to them. They are transparent up front about the potential paths repairs are likely to take and communicate regularly to ensure you’re informed about the status of your vehicle and can make decisions.

Auto maintenanceAuto tire replacementTires
Devon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team! Very responsive and personalized attention, and it's very helpful that you can contact them via text. I trust this business and get genuine, friendly service every time.

General repairs & maintenanceTires
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience at Capitol Tire! Very thorough and professional.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Cathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Capitol Tire and Service checks and changes out my tires each winter and spring. They also offer tire storage service for a nominal fee so I don't have to store my off season tires. Great customer service!

Tires+ Quality+ Professionalism+ Value
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Slow leak in one tire. Shawn found a small hole and patched it in a timely fashion.

Tires
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Were able to obtain and replace damaged tire the same day. Also, noticed rear strut damage. Having them repair that next week.

TiresVehicle safety inspection
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very easy to book an appointment! Great service with clear communication about what they checked and their recommendations for what should be addressed with up front price transparency for repairs! Would definitely recommend and will be back in the spring to switch out my snow tires for summer ones :)

Air & cabin filter replacementTires
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love this place! The guys are so helpful and I trust them with my vehicle.

TiresWheel alignment
MattLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication, prompt, friendly service!

General repairs & maintenanceOil changeTires
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband had an incident with his front tire—the tire was ripped and I unrepairable. I called Capitol Tire to see the possibility of replacing the tire. In a matter of hours they were able to order the proper replacement tire, mount it and voila problem solved. In a day of supply chain issues and difficulty…

Tires
KelsLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Helped me with my flat tire and got me in on the same day! I called other companies and they were all booked. The guys here are very nice. One of them asked if I had a warranty/tire protection, and I found out I did! Because of his honesty, I was able to get refunded from the company I bought the tires from. That…

Tires
ScottLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Helped my college student out with a flat tire. Honest, friendly, reasonable and great turnaround time. Thanks much!

Tires
Beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very happy to have found this place and I will be back! They fixed everything that I requested and did a thorough inspection on my vehicle. They are professional, honest and efficient.

BatteryBrakesGeneral repairs & maintenance

Show more tires reviews (80 more) →

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

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