Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 287

All 25 Google reviews tagged “Vehicle Inspection” · showing 20

Gerald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Rick16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great Service! Very professional!!

Air & cabin filter replacementTire rotationsVehicle Inspection
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional and honest. Would go no where else.

Auto tire replacementOil changeTires
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always a great experience. In addition to the work done, they dropped me off and picked me up at home, a real convenience. The people at CT are top professionals as well as nice people to do business with. I recommend them to all my friends and family.

TiresGeneral repairs & maintenanceVehicle Inspection
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent, professional service. These guys are good, especially diagnostic skills.

ExhaustSteering & suspension repairAuto exhaust system repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve been going to Capitol Tire on Odana for several years. I always used to do my own repair and maintenance work, but as I’ve aged and been busy with life, I trust this shop to only fix what needs fixing and to do fast, reliable work. Plus they’re pretty friendly.

Carburetor cleaningExhaustTires
JeffLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been using Capital Tire & Service since about 2008 after moving to Madison and I've never been disappointed with their service. Honest, trustworthy, competitively priced and the highest integrity.

Auto brake repairAuto brake replacementAuto maintenance
Russ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They provided a pre-sale inspection of my car, which made selling it super easy! Thanks for being thorough and for the detailed report of your findings. It was well worth the low cost of this service.

Vehicle Inspection
BillLocal Guide · 281 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The type of garage and mechanics we all desire. Professional, fairly priced, and the work was completed in a reasonable amount of time.

General repairs & maintenanceOil changeVehicle Inspection
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Knowledgeable staff

Auto maintenanceGeneral repairs & maintenanceOil change
KatelynnLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car suddenly started making some scary noises so I re routed my day to stop at Capitol Tire right away. They were super kind, had me drive around the block with them and were able to diagnose it with that. They took the car right away, fixed it, and I was out within 30 minutes of the noise starting! Everyone was…

ExhaustGeneral repairs & maintenanceOil change
Kirstin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've trusted Capitol with three different vehicles (models from 2017, 2014, and 1991) during my time in Madison, and I can confidently say that they are deeply honest and helpful mechanics. They've often gotten me in on short notice despite the fact that they are usually very busy, their prices are extremely fair,…

Auto maintenanceBatteryElectrical
MattLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication, prompt, friendly service!

General repairs & maintenanceOil changeTires
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred here years ago by a trusted family mechanic who closed his shop. Capital has provided quality service for me since. They have worked on numerous family vehicles for us now, all our cars in the last seven years (5) and my son and parents trucks.

Auto brake repairAuto brake replacementAuto maintenance
Beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very happy to have found this place and I will be back! They fixed everything that I requested and did a thorough inspection on my vehicle. They are professional, honest and efficient.

BatteryBrakesGeneral repairs & maintenance
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Would highly recommend the team are great!

Oil changeTire rotationsVehicle Inspection
Vonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always a very friendly business and willing to explain anything I do not understand before they work on it. Would, and have, recommended them to friends and family

Air & cabin filter replacementGeneral repairs & maintenanceOil change
H6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Capital Tire and Service for years. Great local business.

Air & cabin filter replacementOil changeVehicle Inspection
Devyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been going to Capital Tire for nearly 10 years for all my repairs. They’re honest, fairly priced, personable, and knowledgeable. The customer service and skill are unmatched!

General repairs & maintenanceVehicle Inspection
SteveLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Routine maintenance - tire rotation, oil and filter change, general inspection. I appreciate their letting me know what other aspects of the vehicle will require attention the next time I come in for an oil change. Friendly staff and good quality service keep me coming back.

Oil changeTire rotationsVehicle Inspection+ Punctuality+ Quality+ Professionalism

Show more vehicle inspection reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

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