Experts Reviews · Company report
Capitol Tire and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Capitol Tire and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #338Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 1,062 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capitol Tire and Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capitol Tire and Service is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Capitol Tire and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capitol Tire and Service is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capitol Tire and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capitol Tire and Service is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Capitol Tire and Service for 8 kinds of job.

Capitol Tire and Service for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 327
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “Wheel alignment” · showing 20

BuberwaLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional, Honest and efficient. It's hard to find a shop you can trust, but these guys nailed it! My car is running perfectly I won't take my vehicles anywhere else. Fair pricing. Derek & Caleb are great with explaining your issues and addressing customer concerns.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceEngine repair
Gerald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

All the technicians at Capitol Tire are the best! Caleb and Derrick at the front are the ones we usually speak with, but the guys in the back who actually do the hands-on work are the unsung heroes who make my cars run well! We have been using them for many years and they have always been honest, fair, and…

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike at Capitol is a first rate mechanic. His service is of the highest quality, and his expertise in automotive care is truly outstanding. I highly recommend him and completely trust him with my vehicle needs

Reasonable priceWheel alignmentOil change
SDLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very, very impressed with Capitol Tire and everyone at the Odana location! Excellent, thorough work and fair prices. Had my alignment done. In addition, they did an overall assessment of my vehicle at no additional charge. They let me know other issues which may need attention without any pressure to get the work…

Reasonable priceWheel alignment
DennisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My 1999 Dodge Ram 2500 doesn’t have a lot of miles, but time and weather wore out all the front suspension flexible parts. The crew at Capitol Tire did a great job going through the whole front end and showed me what needed fixing/replacing. Trick feels much better now and ready to pull the trailer this summer. Once again great service.

Reasonable priceSteering & suspension repairWheel alignment
RobertLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service, quality advice on repairs and upkeep options of "out of manufacturer's warranty". Easy before work drop off. When Sean and Bert tell me my late model car needs something, I trust them. When that car is washed up, I trust them to tell me that too.

Reasonable priceWheel alignment
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I went to Capitol Tire for new tires and a wheel alignment. Prior to the appointment, Derik outlined some tire options. I also explained that other shops, including a dealer, had not able to properly align my vehicle. In two previous attempts, the steering wheel was not centered correctly after the alignment. After…

Reasonable priceWheel alignmentOil changeService not listed
KathrynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Capital Tire staff was in their great team mode! My worn tires needed to be replaced and aligned, and it was done so thoughtfully. Derick is a very thorough, conscientious and knowledgeable service manager, as always. He worked with me to be sure that I got what I wanted: really good tires, but not paying…

Great priceTiresWheel alignment
Karli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Capitol Tire exceeded my expectations with the service they provided in putting 4 brand new tires on my 2024 Nissan Pathfinder. I got new tires just in time for Wisconsin winter weather and the ride has never been so smooth.

Great priceWheel alignmentService not listed
Igor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just an outstanding experience from the beginning to end.

Reasonable priceWheel alignmentService not listed
sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great communication and excellent work as always.

General repairs & maintenanceWheel alignmentOil change+ Punctuality+ Quality+ Professionalism
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been a client of Capitol Tire and Auto Repair Service for many years. They are always prompt and professional. They do what they say and if they find some additional items that need service or repair they are great about calling and discussing and getting approval to move forward.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Monica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

When my tire got punctured, Capitol Tire got me an appointment the very next morning, found a great new set of tires for me (with a rebate, to boot), and had them on before close that day. They also provided me with transportation to my home while I waited for service to be complete. Wonderful experience, wonderful…

Wheel alignmentService not listed
FlorenceLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly

Reasonable priceWheel alignment
geraldine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The care of my car and cars of my family members has always been of the highest quality. I appreciate the advice from employees and the honesty, fair prices and thorough checking of the whole vehicle that I can expect each and every time. I’ve been a customer for about 20 years now. My son and I recently had service…

Reasonable priceSteering & suspension repairSteering & suspension replacementTire rotations
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional. Very thorough. And most importantly, great customer service. They fixed the issue that I had with my vehicle and I am very pleased with the results. I will recommend Capitol Tire to anyone that needs work done to their vehicle.

Reasonable priceWheel alignment
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great support on choosing best tires for replacement and service on car and flexibility

Great priceGeneral repairs & maintenanceWheel alignment
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional and honest. Would go no where else.

Auto tire replacementOil changeTires
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very kind and even drove a loaner car to my wife’s workplace to pick up the car that needed work. Quality work

Reasonable priceGeneral repairs & maintenanceWheel alignmentOil change
Gail3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gave us choices. Seemed comfortable with their performing service.

Not sureGeneral repairs & maintenanceWheel alignment

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 3%Not sure 3%

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