Tiffany Reimers1 reviewTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt very good
Capri College
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%42+22.9Reliability 24%49+11.9Value 14%96+13.6Replies to reviews 7%25+1.8Momentum penalty79−2.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 8 special education schoolsPosition by Experts Score among all companies we track in this category. · better than 0%
4.5 ★★★★★ 332 Google reviews · 22 photos
77%five-star reviews
4.35★last 12 monthsAverage stars on reviews from the last 12 months only.
6.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
17%reviews answered by the owner
Oct 2026latest review
Capri College at a glance
Google reviewers rate Capri College 4.5 out of 5 based on 332 reviews. Customers frequently praise the friendly, patient students and affordable pricing for services like haircuts, coloring, waxing, and manicures. However, recurring complaints in low-star reviews highlight significant delays in appointment start times and instances where specific styling requests were not followed.
- Google rating: 4.5 out of 5 from 332 reviews (77% five-star).
- Reviews on this page: 332 Google reviews (220 with written comments, 12 with photos).
- Owner responses: the business replied to 17% of reviews.
- Most recent review: October 22, 2026.
- Service: Special Education School serving Atkins, Iowa.
Data from Google, last updated October 25, 2026.
Score profile vs other special education schools
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Capri College: 42/100 on this factor. Category median: 82.C
42
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Capri College: 49/100 on this factor. Category median: 80.C
49
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 55.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Capri College: 96/100 on this factor. Category median: 100.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Capri College: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Capri College: 25/100 on this factor. Category median: 33.D
25
Bar = this company · dark tick = category median.
Star ratings
332 Google reviews we collected
- 5 stars25577%
- 4 stars4112%
- 3 stars41%
- 2 stars41%
- 1 star288%
Praise vs complaints
Phrases our text analysis found in 220 written reviews
- Praise20391%
- Complaints199%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1774%
- Reasonable313%
- Overpriced29%
- Not sure14%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8136%
- Quality & results7835%
- Price & value2411%
- Would recommend199%
- Speed & response94%
- Communication84%
- Honesty & trust31%
What customers talk about
We read 220 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My lady was soooooo nice and did an acceptional job”
“Abbie Verrips is extremely unprofessional and I absolutely don’t recommend her.”
“…he was so excited to style it afterwards , she was phenomenal and she did an amazing job making him feel right at home !…”
“The worst part is the lady who delivered this news did not seem the slightest bit apologetic about it.”
“Affordable services giving the students lots of experiences.”
“Definitely not worth it!”
“Overall a great experience, highly recommend going to Elaina.”
“Lost any of my future business and would not recommend to others.”
“They got me in quick for an appointment and did an outstanding job.”
“She was very friendly, helpful, and communicative in asking what I was looking for and to make sure I liked it.”
“I don't trust a lot of people with my hair but my stylist did a great job.”
People customers mention
- Rapids 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Capri College for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
DerekLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★
Abbie Verrips is extremely unprofessional and I absolutely don’t recommend her. This school failed to educate her in professionalism.
Jackie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Absolutely horrible! On the phone I specifically requested someone with experience (or someone that was near their grad date) and scheduled a set time. Once arrived I was waiting for 1 hour before being sat. I asked for long layers and curtain bangs with a blowout. They gave me bangs and cut 4in with NO LAYERS and…
Not sureHaircut
CharlotteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I took my son here to get a haircut and he got a wonderful haircut by Ivy L and he was so excited to style it afterwards , she was phenomenal and she did an amazing job making him feel right at home !
Great priceHaircut
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Was incredible in making sure she did my hair exactly like I wanted made me feel welcome best service for the best price
Great priceHaircut
Fox1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
I went in to get platinum blonde highlights. I didn't want a lot just at the crown. I explained to the instructor that my granddaughter is graduating from high school in a week and I wanted my hair to look nice. Mira , the student could not have been nicer. She only has a month of school left so I trusted her .…
Overpriced
TanyaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
I went there to start transitioning to gray. The first visit was getting the color out and lightening but i ended up with multiple different colors after the lightening. I went back for more process and i thought i was great until I went home and put my hair up and discovered a very noticable, blunt line in the…
OverpricedService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 13 | — |
| Hairstyling | 7 | — |
| Shampoo & conditioning | 7 | — |
| Braids | 2 | — |
| Waxing | 2 | — |
Compare with
Photos
Customer reviews
4.5 ★★★★★ 332 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Fatuma Maheshe5 reviewsTotal number of Google reviews Fatuma has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleClose schedule anytime you call, the place is clean 👌 🙌 ✨️.
Charlee Miell2 reviewsTotal number of Google reviews Charlee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy lady was soooooo nice and did an acceptional job
- Price assessment: Great price
- Services: Haircut, Hairstyling
Derek BeckerLocal Guide · 65 reviewsTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbbie Verrips is extremely unprofessional and I absolutely don’t recommend her. This school failed to educate her in professionalism.
Ashley Courtney6 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAsh H was very gentle can took her time braiding my hair didn’t rash time
- Price assessment: Reasonable price
- Services: Braids
Response from the owner · a year ago
Mads H will be glad to hear your kind words. Your support uplifts us and makes our work meaningful.
Jackie Vargas4 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely horrible! On the phone I specifically requested someone with experience (or someone that was near their grad date) and scheduled a set time. Once arrived I was waiting for 1 hour before being sat. I asked for long layers and curtain bangs with a blowout. They gave me bangs and cut 4in with NO LAYERS and she curled my hair with a straighter?? Which ended up looking straight by the time I left. I was also there for 3 hours. Definitely not worth it! 0/10 experience.
- Price assessment: Not sure
- Services: Haircut
Audrey Spencer2 reviewsTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was amazingggg! I had Gracie and she is super nice and funny!
- Price assessment: Great price
- Services: Shampoo & conditioning, Haircut, Hairstyling
Charlotte CrowLocal Guide · 17 reviewsTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI took my son here to get a haircut and he got a wonderful haircut by Ivy L and he was so excited to style it afterwards , she was phenomenal and she did an amazing job making him feel right at home !
- Price assessment: Great price
- Services: Haircut
Miranda RCLocal Guide · 73 reviewsTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly and love seeing students learn
Jennifer Eiben1 reviewTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas incredible in making sure she did my hair exactly like I wanted made me feel welcome best service for the best price
- Price assessment: Great price
- Services: Haircut
Business details
- Address: 2945 Williams Pkwy SW, Cedar Rapids, IA 52404
- Phone: (319) 364-1541
- Website: capricollege.edu
- Service area: Atkins, IA