Photographer · Santa Ana, CA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 39 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★150 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Captured Forever Photography five out of five stars based on 150 reviews, with the owner responding to 46 percent of them. Clients frequently describe the photographer as communicative, punctual, and flexible during booking and sessions. Recurring themes include patience with children, creating a comfortable atmosphere, and fast turnaround times for edited photos. Reviewers highlight services such as maternity, newborn, and family portraits, noting that the photographer effectively manages large groups and uncooperative subjects without significant criticism.
Google rating: 5.0 out of 5 from 150 reviews (99% five-star).
Reviews on this page: 150 Google reviews (146 with written comments, 26 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 5, 2026.
Service: Pet Photographer serving Santa Ana, California.
Data from Google, last updated October 25, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Captured Forever PhotographyPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Captured Forever Photography: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Captured Forever Photography: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Captured Forever Photography: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Captured Forever Photography: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Captured Forever Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
150 Google reviews we collected
5.0of 5
5 stars14999%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 146 written reviews
98%praise
Praise26198%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price947%
Reasonable1053%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7829%
Would recommend5621%
Speed & response4718%
Quality & results4216%
Communication259%
Price & value93%
Honesty & trust93%
What customers talk about
We read 146 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We stayed with the original shooting day due to our own logistical reasons, and she was so patient with our family in the heat and with tired, whiny kids.”
“We highly recommend Kelsey to anyone looking for a photographer who truly cares about her clients and delivers stunning work!”
“We had such a beautiful experience with Captured Forever Photography and I can't recommend Kelsey enough for anyone looking for newborn photography.”
“Booking was so easy, and she was very communicative and prompt with her responses.”
“Kelsey did a fantastic job working with everyone - especially the little ones.”
“She was very communicative in the booking process and leading up to the shoot.”
“Great communication, packages are reasonable priced with great options, easy booking process, and fast turnaround on photos.”
“She captured some genuine smiles and I’m so happy with the results!”
People customers mention
Kelsey77 reviews
Michele4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Captured Forever Photography for 4 kinds of job. Pick one to see what they paid and said.
Kellie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We love our photos!!! Cannot recommend Kelsey enough. She was very communicative in the booking process and leading up to the shoot.
Our shooting day (Thursday) was soooo hot that she was willing to move our date to a weekend night without the extra weekend charge. We stayed with the original shooting day due to…
Family and group
Aly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I am so grateful for Kelsey’s work. She takes the time to truly care for your family and each photo she takes. With a baby and toddler and the chaos that can unfold, she is patient and understanding. Being a mom herself, she used clever jokes and redirection tactics to thankfully capture my son’s real smile…
Great priceFamily and group
Liliana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We can’t say enough about how much we enjoyed our maternity photoshoot with Kelsey! Booking was so easy, and she was very communicative and prompt with her responses.
On the day of the shoot, I was worried about feeling awkward in front of the camera, but Kelsey made both me and my partner feel so comfortable and…
Great priceMaternity and newborn
Hannah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Kelsey is amazing! From the first day, she has been a great communicator and made us feel comfortable the whole way through. She is very flexible and truly wants the best experience! We had such a great time during the photoshoot and appreciate her guidance for different poses. Highly recommend!
Maternity and newborn
Emily1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
From start to finish, Kelsey was absolutely amazing! She was so kind, patient, and always available to answer any questions we had leading up to our maternity photoshoot. During the session, she made both my husband and me feel completely comfortable, which made the experience so enjoyable and natural.
When we…
Brittany1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I can't say enough amazing things about Kelsey! From the moment we arrived, she made me feel so comfortable, confident, and beautiful. She has such a calming presence and an incredible eye for detail, which truly shows in every single photo. My maternity pictures turned out even more breathtaking than I ever…
We love our photos!!! Cannot recommend Kelsey enough. She was very communicative in the booking process and leading up to the shoot.
Our shooting day (Thursday) was soooo hot that she was willing to move our date to a weekend night without the extra weekend charge. We stayed with the original shooting day due to our own logistical reasons, and she was so patient with our family in the heat and with tired, whiny kids.
Services: Family and group
Response from the owner · 2 weeks ago
Thank you so much for the kind words. I loved being your family photographer!
Aly C.2 reviewsiTotal number of Google reviews Aly has written across all businesses on Google Maps, not just this one.
I am so grateful for Kelsey’s work. She takes the time to truly care for your family and each photo she takes. With a baby and toddler and the chaos that can unfold, she is patient and understanding. Being a mom herself, she used clever jokes and redirection tactics to thankfully capture my son’s real smile throughout the shoot. I have had the pleasure now to have Kelsey take my first son and now my second’s first year photos. They are magical and proudly framed large up my staircase entry. Don’t hesitate to ask her questions and book with her. She is a gem and you won’t be disappointed! Thank you Captured Forever Photography!
Price assessment: Great price
Services: Family and group
Response from the owner · 3 weeks ago
This makes me so happy! Thank you for trusting me to be your family photographer. I adore your family!
Liliana Mae Vitor3 reviewsiTotal number of Google reviews Liliana has written across all businesses on Google Maps, not just this one.
We can’t say enough about how much we enjoyed our maternity photoshoot with Kelsey! Booking was so easy, and she was very communicative and prompt with her responses.
On the day of the shoot, I was worried about feeling awkward in front of the camera, but Kelsey made both me and my partner feel so comfortable and encouraged us to just be ourselves. We had so much fun!
The turnaround time was also incredibly quick—we received our photos in less than two weeks, and they turned out absolutely amazing! Kelsey truly captured us in such a special and vulnerable moment in our lives, and we’ll always cherish these photos.
We can’t wait to work with her again and have her capture our little boy next time! 🤍
Price assessment: Great price
Services: Maternity and newborn
Response from the owner · 4 weeks ago
Oh this is just the best! I absolutely adored being you maternity photographer. Thank you for the kind words and for trusting me with these memories. I can't wait to meet the little guy!
Laura Penuelas2 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Kelsey is amazing! From the first day, she has been a great communicator and made us feel comfortable the whole way through. She is very flexible and truly wants the best experience! We had such a great time during the photoshoot and appreciate her guidance for different poses. Highly recommend!
Services: Maternity and newborn
Response from the owner · 2 months ago
Oh that means so much to me Hannah! I adored being your maternity photographer! Crystal Cove was such a perfect location for you guys!
Emily Cressy1 reviewiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
From start to finish, Kelsey was absolutely amazing! She was so kind, patient, and always available to answer any questions we had leading up to our maternity photoshoot. During the session, she made both my husband and me feel completely comfortable, which made the experience so enjoyable and natural.
When we received our photos, we were blown away. They turned out even more beautiful than we could have imagined, and we’ll cherish these memories forever. We are so grateful for her talent and professionalism, and we can’t wait to book future sessions with her. We highly recommend Kelsey to anyone looking for a photographer who truly cares about her clients and delivers stunning work!
Brittany Brown1 reviewiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
I can't say enough amazing things about Kelsey! From the moment we arrived, she made me feel so comfortable, confident, and beautiful. She has such a calming presence and an incredible eye for detail, which truly shows in every single photo. My maternity pictures turned out even more breathtaking than I ever imagined, and she captured this special season of our lives so perfectly. These are memories my family and I will cherish forever. If you're looking for a photographer who is talented, kind, and truly passionate about what she does, I highly recommend Kelsey at Captured Forever Photography. Thank you for giving us photos we'll treasure for a lifetime!
Price assessment: Great price
Services: Maternity and newborn
yuan zhong5 reviewsiTotal number of Google reviews yuan has written across all businesses on Google Maps, not just this one.
We absolutely love our newborn and family photos, as well as the experience. She captured so many precious moments from the in-home session. So lucky to have found Kelsey!
Alex Bristol4 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Working with Kelsey was such a great, relaxing, fun and encouraging experience. I took maternity photos with her to document my first pregnancy. Being that it was my first pregnancy I felt very vulnerable, was dealing with body dysmorphia and just didn’t feel pretty, however I did not want to regret not documenting this important chapter in my pregnancy so I wanted to do maternity photos and I am so glad that I found Kelsey via Instagram! She was professional, kind, nurturing, encouraging and made me feel empowered in beautiful in this stage of my pregnancy. I am grateful to have had this session with her and have my pregnancy documented in a fun and memorable way
Price assessment: Great price
Services: Maternity and newborn
Response from the owner · 4 months ago
Well this might have made me cry!! I am so glad you felt safe and seen during your session. You ROCKED your maternity photos. Thank you for trusting me to be your photographer
Chelsea Turner4 reviewsiTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
I have worked with Kelsey for many years now. Not only is she a skilled and very experienced photographer she is also very organized and professional. Kelsey has a very fast turn around time, and she is so consistent in her work. I highly recommend working with her! She is so easy and fun to work with!
Price assessment: Reasonable price
Services: Maternity and newborn
Response from the owner · 4 months ago
THANK YOU!! I love having you in front of my camera
