Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Captured Forever Photography logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Captured Forever Photography

Santa Ana, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 39 pet photography · 5.0★ from 150 Google reviews

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Report card

Percentile vs other pet photography (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Captured Forever Photography is better than 99% of pet photography.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Captured Forever Photography is better than 99% of pet photography.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Captured Forever Photography is better than 100% of pet photography.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Captured Forever Photography is better than 100% of pet photography.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Captured Forever Photography is better than 100% of pet photography.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Captured Forever Photography is better than —% of pet photography.–
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Reviews for your job

Customers hired Captured Forever Photography for 4 kinds of job.

Captured Forever Photography for family and group

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Family and group”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Family and group”

Kellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We love our photos!!! Cannot recommend Kelsey enough. She was very communicative in the booking process and leading up to the shoot. Our shooting day (Thursday) was soooo hot that she was willing to move our date to a weekend night without the extra weekend charge. We stayed with the original shooting day due to…

Family and group
Aly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I am so grateful for Kelsey’s work. She takes the time to truly care for your family and each photo she takes. With a baby and toddler and the chaos that can unfold, she is patient and understanding. Being a mom herself, she used clever jokes and redirection tactics to thankfully capture my son’s real smile…

Great priceFamily and group
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kelsey is so sweet and incredibly talented!

Great priceNewborn photographyFamily and groupMaternity and newborn
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kelsey is very responsive and professional. She recently took our maternity and newborn photos, and they couldn't be more perfect! Thank you for capturing our family so well!

Great priceNewborn photographyFamily and groupBaby photography
Martin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My family and I loved working with Kelsey for both of our newborn/in home photoshoots (in 2024 and 2026). She creates a calm and casual environment as soon as she walks in. It made us comfortable in front of the camera, when we are normally camera shy. I appreciated that she was able to direct us in a very patient…

Reasonable priceNewborn photographyFamily and group
CatherineLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Update: We had the pleasure of working with Kelsey again this year (two years later) for another family reunion. This year, we had two babies (8 and 10 month old), a small child (4 years old), and 10 adults. Kelsey did a fantastic job working with everyone - especially the little ones. She managed to get some great…

Reasonable priceFamily and groupBaby photographyPortrait photography
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kelsey was absolutely wonderful! My husband and I wanted to get a holiday shoot done, and she was so great about getting us comfortable in front of the camera and getting all the shots we wanted! She was efficient, flexible, and so incredibly warm through the entire experience. We felt very comfortable around her…

Great priceFamily and group
daveandash2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is the second time Kelsey has taken photos for us. She is amazing! The pictures are gorgeous and she turned them around so fast, even during the holiday and her busiest time of the year. Can’t reccomend her enough!

Great priceFamily and group
Hillary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This was our 3rd time doing family photos with Kelsey. She is so amazing with kids of all ages, I was so stressed about taking photos with an 8 month old and my 3 year old who doesn’t like being in front of the camera! Kelsey was patient, silly, and so understanding. She captured some genuine smiles and I’m so happy…

Great priceFamily and group
Mariana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We booked Kelsey for a family session. There are 18 of us and have not had family pictures done in a while! I researched a few photographers and narrowed it down to Kelsey. Her images just stood out to me so much! From the minute I filled out the inquiry form, Kelsey was responsive and worked with everyone's crazy…

Customer photo from Mariana's review
Reasonable priceFamily and group
Naomi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are so happy with everything about Captured Forever Photography! Kelsey was awesome. The ease of scheduling, timely reminders, clear instructions, calm and fun photoshoot, quick turnaround, and ultimately BEAUTIFUL photos, we couldn’t possibly be more happy about our experience! Highly recommend.

Family and group
Ashlyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Enjoyed our mini session with Kelsey! She is very easy to work with and her work is beautiful!

Reasonable priceFamily and group

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Family and group12—
Maternity and newborn10—
Newborn photography7—
Baby photography2—

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