Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Capybara Computers holds a 4.9-star rating from 60 reviews, with the owner responding to 93% of feedback. Customers frequently cite fast turnaround times, fair pricing, and clear communication for services ranging from PC repairs and custom builds to console and smartphone fixes. While most praise the knowledgeable staff, a recurring criticism in low-star reviews involves unresolved issues after console repairs, such as overheating problems persisting after service.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
60 Google reviews we collected
Phrases our text analysis found in 56 written reviews
How often each topic comes up in the written reviews
We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The customer service was excellent, very friendly, professional, and helpful throughout the whole process.”
“I’m extremely satisfied with the results and would definitely recommend them to anyone needing computer repairs.”
“I brought in my Mac book for water damage and he was able to fix it in a timely matter .”
“My son unfortunately dropped his iPhone days later and he came to fix his screen and he did a great job till this day it’s still working”
“The price was also very reasonable, especially for the quality of work.”
“Alexis explained the process clearly of cleaning my computer to rid viruses.”
“Very cool guy and he was very genuine cool shop haven’t seen anything like it before”
praise complaint · found by our text analysis, Google review wording unchanged.
I purchased this new Mac book here and Alexis was able to work with me and give me a good deal and really helped me out
I brought in my Mac book for water damage and he was able to fix it in a timely matter . Very fast and efficient highly recommended
“Do Not Take Your Console Here” Unbelievable Guy. Ps5 Overheating First day back From him. Got one thing Fixed And another problem Pops up. Now i know why hes just a PC guy.
Amazing service! I took my laptop in for repairs, and now it works like brand new! The customer service was excellent, very friendly, professional, and helpful throughout the whole process. The price was also very reasonable, especially for the quality of work. I’m extremely satisfied with the results and would…
Wonderful! Wow I can’t believe he actually Fix the problem I’ll be having issue with my dash cam for over eight months and I’ve been taken to everywhere but they couldn’t fix it. They just say I have to get a new one and other say they can reset it he did it he fixed the cameras and it was fast. I really recommend this place.
Had some issues with my PC brought it in and it was fixed within 30 minutes! Super fair prices and really chill!
4.9 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I purchased this new Mac book here and Alexis was able to work with me and give me a good deal and really helped me out
I brought in my Mac book for water damage and he was able to fix it in a timely matter . Very fast and efficient highly recommended
“Do Not Take Your Console Here” Unbelievable Guy. Ps5 Overheating First day back From him. Got one thing Fixed And another problem Pops up. Now i know why hes just a PC guy.
Amazing service! I took my laptop in for repairs, and now it works like brand new! The customer service was excellent, very friendly, professional, and helpful throughout the whole process. The price was also very reasonable, especially for the quality of work. I’m extremely satisfied with the results and would definitely recommend them to anyone needing computer repairs. I’ll definitely be coming back if I ever need anything fixed again!
It was my pleasure to help you out with your device and am glad to have you back up and running! You’re welcome back anytime you feel like you need assistance or in the search of a new computer 🐐
He was super helpful and was able to help me the same day!
Glad I was able to assist you in restoring your device, was a pleasure to meet you and hope to see you again sometime! 🙏🏽
Wonderful! Wow I can’t believe he actually Fix the problem I’ll be having issue with my dash cam for over eight months and I’ve been taken to everywhere but they couldn’t fix it. They just say I have to get a new one and other say they can reset it he did it he fixed the cameras and it was fast. I really recommend this place.
Was a pleasure to meet someone as sweet as you! Glad I could help and appreciate you’re review! You’re welcome back anytime :) 🙏🏽
Had some issues with my PC brought it in and it was fixed within 30 minutes! Super fair prices and really chill!
Thank you sir for trusting me with your device! Was a pleasure servicing you and hope to see you again 🐐
Alexis explained the process clearly of cleaning my computer to rid viruses. He was very thorough and knowledgeable. Highly recommend.
Was happy to run things by you and help you out with your laptop! Hope that all goes well and was a pleasure meeting you 🙏🏽🙏🏽🙏🏽 thank for for the review and you’re welcome back anytime
If I could give more stars I would! My son and I took his gaming computer to Capybara to diagnose the issues he had been experiencing. Alexis quickly identified the issue and we were on our way! Dealing with Alexis felt like working with a friend who was looking out for our best interest. He wasn’t there to upsell us on anything. I’m so thankful we have a business like Capybara so close by! I would use Capybara again in a heartbeat!
Thank you two for stopping by! It was a pleasure being able to assist you and help with your computer! 🫶🏽
😮💨 Alexis got me together with GPU deep cleaning and repasting. He’s also very knowledgeable about computers in general so he walked me through the process before and after as well as answered any questions I had and offered great recommendations. Definitely will be building a monster custom PC with him 🫱🏼🫲🏿
Yessir was a pleasure meeting and servicing your PC! Glad I was able to inform you on different alternatives and hope to see you again soon once you’re ready for a new build! You’re welcome back anytime 🐐
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
