Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Car City

League City, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.8★ from 313 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Car City is better than 86% of auto body shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Car City is better than 77% of auto body shops.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Car City is better than 93% of auto body shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Car City is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Car City is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Car City is better than 41% of auto body shops.C
41

Reviews for your job

Customers hired Car City for 8 kinds of job.

Car City for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Electrical repair”

malikLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ive been taking my cars here for the past 5 years. Honest and professional work and ive never had any issues with any of the work done on any of my vehicles.

Great priceElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
SenoritaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Experienced and professional service.

Reasonable priceElectrical repairOil change
Keith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Traction control light and check engine light came on. Diagnosed the problem and fixed the electrical issues quickly. Also had serpentine belt replaced for preventative maintenance. I use Car City for all my vehicle repairs.

Reasonable priceElectrical repairGeneral repairs & maintenance
Meeka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My co-worker Zoe recommended I speak to Sam about my car. I was helped by Sam and Kevin. After i told them I had been up since 5a due to work. Sam went the extra mile and picked up my car parts so I didn't have a long wait. It didn't take them long at all to fix my car, I can tell the difference in how it…

Great priceElectrical repair
Steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After having alternator issues, I took my car to Car City and had an excellent experience. The team evaluated my vehicle immediately and showed me exactly what the issue was within minutes of arrival. They quickly identified the cause and were able to get me back on the road the same day. What really stood out was…

Reasonable priceElectrical repairGeneral repairs & maintenance
Randy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Polite, professional, honest and always wanting to help the customer is anyway they can.

Reasonable priceElectrical repairElectricalVehicle Inspection
JLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service. Honest place, Which is a rare thing nowadays.

Reasonable priceElectrical repairAir & cabin filter replacementSteering & suspension repair
Gregory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Car City is my favorite auto service center. GREAt Mechanics and reliable prices that don't empty the wallet. AND They back up their work. Car City auto is League Cities best kept secret automobile repair service Hands Down!!!

Electrical repair
Jon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Professional and honest about repairs needed. Sam and Kevin give helpful and informative options on repairs, pricing, and parts.

Electrical repair
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Car city found the lowest cost solution to fix my 2013 Ford Edge.

Electrical repair
ANTIZIONIST20113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Oil change place accidentally yanked some wires and sent me here to fix it. When the wires got yanked it caused shorts in other areas. Their tech tracked down the shorts quickly and fixed the problems. Very nice polite and knowledgeable people. Highly recommended .

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
CindyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionElectrical repairExhaust

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance26—
Vehicle Inspection21—
Oil change20—
Brakes14—
Electrical repair12—
Auto engine diagnostic11—
Steering & suspension repair11—
Wheel alignment9—

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