Analyzing 9,878,8979.9M ReviewsFor 27,82227.8K Experts
Google reviewers rate Cardonas Group, LLC 4.5 out of 5 based on 28 reviews. Customers frequently cite the agency's ability to lower premiums for auto, home, and commercial policies, noting the staff's friendliness, professionalism, and quick response to inquiries. The office is described as having a welcoming atmosphere with knowledgeable agents who work with multiple major carriers. However, a minority of low-star reviews complain about rude behavior and a lack of customer service.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: craft & service.
Bar = this company · dark tick = category median.
28 Google reviews we collected
Phrases our text analysis found in 19 written reviews
How often each topic comes up in the written reviews
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is very friendly and eager to help assist me.”
“Excellent service, they are very attentive and help us when we need them”
“Very professional staff would recommend with confidence.”
“His team is always quick to address any questions I have.”
“Their professionalism and transparency are highly recommended.”
“Good communication, quick response.”
praise complaint · found by our text analysis, Google review wording unchanged.
I enjoy using Cardonas Group, and I enjoy the atmosphere when I come in. Everyone is very friendly and eager to help assist me. They have saved us a bunch of money on our insurance, both car and home. I definitely recommend coming here!
Carlos and his team were able to cut my six month premium in half. His team is always quick to address any questions I have. Very professional staff would recommend with confidence.
Great experience! Help a lot on my insurance And great people working for this company
Si quieren obtener un servicio profesional y rápido vayan a Cardonas. De verdad quede impresionada desde el primer dia🙏🏻todos mis servicios los hago con ellos.
I was able to work with Carlos in order to start and insure my business. He is knowledgeable and has great customer service. He is also patient and professional.
Very unprofessional, super rude I don’t recommend this business 0 customer service.
4.5 ★★★★★ 28 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Buena comunicación, respuesta rápida. Buen servicio.
Gracias por sus palabras. Por aqui continuamos a sus ordenes.
I enjoy using Cardonas Group, and I enjoy the atmosphere when I come in. Everyone is very friendly and eager to help assist me. They have saved us a bunch of money on our insurance, both car and home. I definitely recommend coming here!
Carlos and his team were able to cut my six month premium in half. His team is always quick to address any questions I have. Very professional staff would recommend with confidence.
I appreciate your business Carlos!
Great experience! Help a lot on my insurance And great people working for this company
Thank you, glad to help!
Si quieren obtener un servicio profesional y rápido vayan a Cardonas. De verdad quede impresionada desde el primer dia🙏🏻todos mis servicios los hago con ellos.
Gracias Genesis!
I was able to work with Carlos in order to start and insure my business. He is knowledgeable and has great customer service. He is also patient and professional.
Thank you!
Great service!!
Very unprofessional, super rude I don’t recommend this business 0 customer service.
Hello Marizol, please let me know how I can personally make this better. We understand that you might have been underserved but I promise that we strive for good customer service at all times. Please email me so I can better understand and try to correct the issue. [email protected]
Knowledgeable and friendly. Great service for my commercial insurance needs.
My family have been clients of this agency for 10+ years. I can attest to the level of care they provide for their clients as well as being able to provide good rates, they work with most major insurance companies. It's great to have so many options in one place.
Analyzing 9,878,8979.9M ReviewsFor 27,82227.8K Experts
