Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
CareVet of Brookville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%40+9.7Value 14%47+6.6Replies to reviews 7%13+0.9Craft & service penalty82−1.8Momentum penalty54−4.6Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCORE

CareVet of Brookville

Romeoville, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.7★ from 685 Google reviews

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Report card

Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CareVet of Brookville is better than 59% of pet boarding facilities.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CareVet of Brookville is better than 40% of pet boarding facilities.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CareVet of Brookville is better than 82% of pet boarding facilities.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CareVet of Brookville is better than 47% of pet boarding facilities.C
47
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CareVet of Brookville is better than 54% of pet boarding facilities.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CareVet of Brookville is better than 13% of pet boarding facilities.F
13

Reviews for your job

Customers hired CareVet of Brookville for 1 kinds of job.

CareVet of Brookville for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 13 Google reviews tagged “Large animals”

Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dr. Chesnut and his tech were both very professional and patient with my dog. Felt comfortable and really glad I finally got some answers to help my dog!

Reasonable priceLarge animals
JulietaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very good service. The doctor was very kind.

Large animals
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The staff with whom we interacted (at front desk, in the exam room, and then Dr. Johnson) were very professional. My 8-yr-old dog was clearly scared and anxious, yet they worked with me to get him through the exam. I have been bringing him to Brookville in Bolingbrook since he was a pup, and I will continue to bring him there. Highly recommend!

Reasonable priceLarge animals
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Love the service received by Dr. Lehal. Been going to him since 2002.

Reasonable priceLarge animals
ALocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Make sure you check pricing on meds or services in the area and online first. In less than a year they raised the price of my dog’s monthly meds over 40%. I found the same meds on chewy for $100 vs the $180 I’m now being charged.

Customer photo from A's reviewCustomer photo from A's review
OverpricedLarge animals
DIVINALocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We’ve been taking our pets in this facility for more than 4 years. The staff are very friendly and helpful. Two weeks ago our dog had a bladder stone surgery and Dr Daniel Chestnut went above and beyond in making sure our dog had the best care she needs. Thank you Dr Chestnut, you are the best! We are happy of their service! ❤️

Reasonable priceLarge animals
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great vets and staff! Always helpful and friendly.

Reasonable priceLarge animals
Sotera7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing.

Reasonable priceLarge animalsService not listed
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Lesley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
TannikaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Large animals

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 5%Reasonable 72%Overpriced 18%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Large animals13—

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