Analyzing 10,161,41810.2M ReviewsFor 28,81228.8K Experts

Experts Reviews · Company report
Carline Complete Auto Repair & Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Carline Complete Auto Repair & Collision

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #257Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 318 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carline Complete Auto Repair & Collision is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carline Complete Auto Repair & Collision is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carline Complete Auto Repair & Collision is better than 92% of auto repair shops.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carline Complete Auto Repair & Collision is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carline Complete Auto Repair & Collision is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carline Complete Auto Repair & Collision is better than 89% of auto repair shops.A
89

Reviews for your job

Customers hired Carline Complete Auto Repair & Collision for 8 kinds of job.

Carline Complete Auto Repair & Collision for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#224 / 602

All 10 Google reviews tagged “Auto engine diagnostic”

Angie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Took my car to many places and no one was able to figure out what was wrong with my car. Brought my car to Joe and he was able to figure out and diagnose the problem with a timely manner. He informed me what was wrong with my car after inspecting it and that I had an issue with my AC and no one was able to figure…

A/C installation & repairAuto engine diagnosticVehicle Inspection
Mya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and highly skilled mechanic with top of the line updated equipment. Took my 2017 Cadillac XTS in for new wheel bearings and Joe did better work then the dealership. He treated my car with care and helped me save over 200 dollars. HIGHLY RECOMMENDED

Auto engine diagnosticElectrical repairAuto engine tuning
Malachi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

One of the best car shops on the westside. The service was fast and the price is very affordable. Ask for Joe he will get you right. Car was stalling, leaking oil, burning oil, loose wires. Joe got me right and fixed everything literally! Very honest guy.

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
CelesteLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recommend him over anyone

Body & TrimAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Gwendolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Car Line is very professional, the owner is genuinely kind and his work is excellent. The owner is very thorough and honest I like how he shows everything and detail what is being done to the car as he is doing it. I appreciate his great work as well as his flexibility and understanding to work with you…

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
Darius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Get at my guy gets the job done he’s professional I let him work on all my cars and he gets the job tooling care of if any one needs some work done this the Guy fashore tappin

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Ronique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My name is Maya I’ll be going to this man for 2 no years

BrakesAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Zella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Someone put water in sugar in my gas tank in he took the time too fix it. In I didn't have all the money in he worked with me. He is very reliable person

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been going to carline auto repair for a few years now and every time I’m satisfied with my repairs.i have gotten everything done from oil changes to collision work and it’s always done in a timely and professional manor. Carline auto is the one stop shop that I get all my car repairs at. I have sent a number…

Auto detailingBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Babygirl6 years ago★★★★★

Rating only, no written review.

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance18—
Brakes17—
Steering & suspension repair13—
Engine repair11—
Body & Trim10—
Auto engine diagnostic10—
Electrical repair9—
Tires9—

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