Experts Reviews · Company report
Carline Complete Auto Repair & Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Carline Complete Auto Repair & Collision

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #257Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 318 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carline Complete Auto Repair & Collision is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carline Complete Auto Repair & Collision is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carline Complete Auto Repair & Collision is better than 92% of auto repair shops.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carline Complete Auto Repair & Collision is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carline Complete Auto Repair & Collision is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carline Complete Auto Repair & Collision is better than 89% of auto repair shops.A
89

Reviews for your job

Customers hired Carline Complete Auto Repair & Collision for 8 kinds of job.

Carline Complete Auto Repair & Collision for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#120 / 605

All 17 Google reviews tagged “Brakes”

LYFE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank God I brought my truck to Joe! He saved our lives today! 🙏🏼 🙏🏼🙏🏼 We came in to change brake pads and found out the caliper bracket on the front driver side was damaged to the point that it was no longer functioning properly. After checking to see if it was safe to repair, Joe showed me the damage,…

Customer photo from LYFE's review
Great priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
JustinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have always had great experiences here, and never felt I was being take or oversold on anything. Owner is extremely professional and does great work. A combination hard to find in a mechanic.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Kay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fixed my Dodge Charger better than when I brought it & it was done the same day. I HIGHLY RECOMMEND THEM‼️. Very good & professional.

Auto detailingBrakes+ Punctuality+ Quality+ Professionalism
Otw2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great performance on performance instruction

BrakesSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Demario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best auto shop in the city everyone needs to come here.

Brakes+ Punctuality+ Quality+ Professionalism
Angel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

great customer service! i recommend everyone this place.

BrakesAir conditioningSteering & suspension repair+ Punctuality+ Quality+ Professionalism
mLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just bought a car and needed brakes. Joe gave me the best quote over the phone, and when it turned out I needed rotors as well it was still a very great price for a Cadillac. He took videos of the work he did, and even FaceTimed me to show me how bad my rotors were before doing them. I had to leave my car there…

Brakes+ Quality+ Professionalism+ Value
Darius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Get at my guy gets the job done he’s professional I let him work on all my cars and he gets the job tooling care of if any one needs some work done this the Guy fashore tappin

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Ronique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My name is Maya I’ll be going to this man for 2 no years

BrakesAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Hailey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow wow wow! EXCEPTIONAL SERVICE! This is definitely my new go-to place. At first I was going to a different car shop and they were over charging me without even fixing my problem! Then I came to this place due to their amount of positive reviews on google. I met JoeYousef and he was so accommodating to all of my…

BrakesTransmission+ Punctuality+ Quality+ Professionalism
Nourhan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I absolutely love this place! Costumer service is phenomenal. These people really care about their costumers and business! Everyone should come here to get their work done. Ask for Yousif! He went above and beyond my issue and fixed another issue my car had for no extra charge. I am very satisfied with the…

BrakesEngine repair+ Punctuality+ Quality+ Professionalism
Zella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Someone put water in sugar in my gas tank in he took the time too fix it. In I didn't have all the money in he worked with me. He is very reliable person

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been going to carline auto repair for a few years now and every time I’m satisfied with my repairs.i have gotten everything done from oil changes to collision work and it’s always done in a timely and professional manor. Carline auto is the one stop shop that I get all my car repairs at. I have sent a number…

Auto detailingBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Uncle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I been coming to my guy Joe for years now. Only person I trust with my SRT Jeep. Every time I come, he always gets my vehicles together, and with quickness. Always good service, he doesn’t cut corners and just try to get you out the way. He takes his time with every vehicle that he touches. Very highly recommended!!…

BatteryBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Pretty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Body & TrimBrakesElectrical repair+ Punctuality+ Quality+ Professionalism
oussama3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Brakes+ Professionalism
Babygirl6 years ago★★★★★

Rating only, no written review.

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

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