Photography service · Tucson, AZ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 322 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★172 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that this Tucson photography studio offers professional headshots, corporate events, videography, and real estate shoots. Reviewers highlight the ease of scheduling, clear communication, and the comfortable atmosphere created during sessions. Many note the high quality of the final images and the photographer's ability to guide clients on posture and expression. The service is frequently described as punctual and accommodating, with no significant recurring criticisms found in the provided excerpts.
Google rating: 5.0 out of 5 from 172 reviews (100% five-star).
Reviews on this page: 172 Google reviews (165 with written comments, 27 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 25, 2026.
Service: Video Production Company serving Tucson, Arizona.
Data from Google, last updated November 6, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Carlos Chavez PhotographyVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carlos Chavez Photography: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carlos Chavez Photography: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carlos Chavez Photography: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carlos Chavez Photography: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carlos Chavez Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
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Bar = this company · dark tick = category median.
Star ratings
172 Google reviews we collected
5.0of 5
5 stars172100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 165 written reviews
99%praise
Praise27499%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price350%
Reasonable350%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9434%
Would recommend7728%
Quality & results5419%
Speed & response3111%
Communication124%
Honesty & trust52%
Price & value41%
What customers talk about
We read 165 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His studio, equipment, attention to detail, and professionalism were all exceptional.”
“I highly recommend Carlos to anyone looking for a talented and professional photographer in Tucson.”
“Really great experience, great photos, cannot recommend enough.”
“Carlos did a really great job with positioning my face how I wanted to and choosing the background with all my outfit choices!”
“There were even a few impromptu shots that we got thanks to his good eye and quick thinking.”
“Easy to work with, communicative, and the results are always incredible!”
“His talent behind the camera is remarkable, matched only by his kindness and genuine commitment to the community.”
“I booked an individual headshot session including hair and makeup and it was worth every penny.”
People customers mention
Patriots11 reviews
Portraits9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Carlos Chavez Photography for 2 kinds of job. Pick one to see what they paid and said.
Karly5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My professional headshots turned out amazing! I love them! I was nervous at first to see what the outcome would be and that I wouldn't like them! Carlos did a really great job with positioning my face how I wanted to and choosing the background with all my outfit choices!
Marie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience working with Carlos. His process for capturing headshots is excellent - having the opportunity to review his photos incrementally helped me make adjustments in my posture, facial expression, etc., that allowed us to get the shots I was looking for. Highly recommend!
Reasonable priceHeadshot photography
Mike8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Carlos was awesome. Great photos from a quick easy session. Thanks for taking care of your military members Carlos.
Headshot photography
RudyLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Carlos was an absolute pleasure to work with. He made the entire headshot process feel comfortable, enjoyable, and seamless from start to finish. His studio, equipment, attention to detail, and professionalism were all exceptional.
I was truly impressed by the quality of the final photos and could not be happier…
Jacob2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Carlos was extremely accommodating despite there being a mix-up on the scheduling and let us stay a while afterwards while waiting for our uber. He was open to taking whatever pictures we needed done and was highly accommodating. And, naturally, the pictures came out incredibly fantastic. There were even a few…
Kelley4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I booked an individual headshot session including hair and makeup and it was worth every penny. The hair/makeup artist was professional and made me look great but also still looking like myself. My time shooting with Carlos was fun, easy, and resulted in more images than I can find uses for. I brought a ton of…
My professional headshots turned out amazing! I love them! I was nervous at first to see what the outcome would be and that I wouldn't like them! Carlos did a really great job with positioning my face how I wanted to and choosing the background with all my outfit choices!
Response from the owner · 2 months ago
It was awesome to meet you and have in the studio. You are going to do amazing things.
Marie Murphy1 reviewiTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
I had a great experience working with Carlos. His process for capturing headshots is excellent - having the opportunity to review his photos incrementally helped me make adjustments in my posture, facial expression, etc., that allowed us to get the shots I was looking for. Highly recommend!
Price assessment: Reasonable price
Services: Headshot photography
Response from the owner · 2 months ago
It was great to have you in the studio. I appreciate you.
Mike Reed8 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Carlos was an absolute pleasure to work with. He made the entire headshot process feel comfortable, enjoyable, and seamless from start to finish. His studio, equipment, attention to detail, and professionalism were all exceptional.
I was truly impressed by the quality of the final photos and could not be happier with the results. I highly recommend Carlos to anyone looking for a talented and professional photographer in Tucson.
Thank you, Carlos, for the outstanding headshots and for your continued support of our military community!
Jacob Groszek2 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Carlos was extremely accommodating despite there being a mix-up on the scheduling and let us stay a while afterwards while waiting for our uber. He was open to taking whatever pictures we needed done and was highly accommodating. And, naturally, the pictures came out incredibly fantastic. There were even a few impromptu shots that we got thanks to his good eye and quick thinking. If you need headshots done in Tucson, you come here or you don't get them done at all, period.
Kelley Long4 reviewsiTotal number of Google reviews Kelley has written across all businesses on Google Maps, not just this one.
I booked an individual headshot session including hair and makeup and it was worth every penny. The hair/makeup artist was professional and made me look great but also still looking like myself. My time shooting with Carlos was fun, easy, and resulted in more images than I can find uses for. I brought a ton of outfits and Carlos helped me choose the best, then we did several shots with different lighting, so even the same outfit produced different looks. His process is efficient and comfortable and I'm so grateful I found him.
Price assessment: Great price
Services: Headshot photography
Response from the owner · 5 months ago
Thank you so much for coming in Kelley. It was great to meet you and learn all about your financial coaching. I am excited to read your book soon.
Eric ThiessenLocal Guide · 26 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Worked with Carlos for a few corporate events and he was amazing. Carlos and his team were alway one step ahead of the timeline and ready to go as we moved from one location to the next.Carlos is super friendly and makes everybody feel comfortable with the process.
Carlos is absolutely the best I’ve ever worked with. The quality of the pictures, the process, his ability to make you feel comfortable … all of it top notch!
To boot, he’s a great guy and supports several charitable organizations in Tucson.
Services: Headshot photography
Response from the owner · a year ago
Thank you for your amazing feedback, Sergio! We're thrilled to hear that you had such a positive experience with Carlos and that his professionalism and personality made a lasting impression. It's wonderful to know that his commitment to quality and community support stands out. We appreciate your support and look forward to seeing you again soon!
Gavin ImesLocal Guide · 25 reviewsiTotal number of Google reviews Gavin has written across all businesses on Google Maps, not just this one.
Highly recommend Carlos for headshots, event photography, and videography. Easy to work with, communicative, and the results are always incredible! One of the best photographers in town.
Thank you Carlos for such a fun and professional environment and excellent photos. What are you doing a head shots or photos for marketing you make it fun and easy!!!!
