Steven Palm Photography logo

Steven Palm Photography

Wedding photographer · Tucson, AZ · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 322 video production companiesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 219 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Oct 2026latest review

Steven Palm Photography at a glance

Google reviewers rate Steven Palm Photography five stars based on 219 reviews, highlighting the team's professionalism, punctuality, and ability to make clients feel comfortable during shoots. Customers frequently praise the efficient communication, quick photo turnaround times, and the energetic, friendly atmosphere created during weddings and other events. No common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 219 reviews (100% five-star).
  • Reviews on this page: 219 Google reviews (217 with written comments, 13 with photos).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Video Production Company serving Tucson, Arizona.

Data from Google, last updated November 6, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 99)Reliability: 99 (median 98)Craft & service: 100 (median 100)Value: 100 (median 95)Momentum: 100 (median 100)
Steven Palm PhotographyVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steven Palm Photography: 100/100 on this factor. Category median: 99.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steven Palm Photography: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steven Palm Photography: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steven Palm Photography: 100/100 on this factor. Category median: 95.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steven Palm Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
–

Bar = this company · dark tick = category median.

Star ratings

219 Google reviews we collected

  • 5 stars219100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 217 written reviews

  • Praise40298%
  • Complaints102%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10726%
  • Would recommend10125%
  • Speed & response8621%
  • Communication5413%
  • Quality & results328%
  • Honesty & trust215%
  • Price & value113%

What customers talk about

We read 217 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were so sweet, fun, and easy to work with, which made the entire experience stress-free and enjoyable.”
  • “We would absolutely recommend them to any couple looking for amazing wedding photographers!”
    “They knew the angles, the lighting, and got us our photos and videos so quickly, can't recommend them enough!”
  • “…re we wanted☺️ Everything went so smoothly, and they were incredibly quick with everything, which we really appreciated!…”
  • “They communicated perfectly throughout the process without ever making me feel overwhelmed, and on the wedding day, they were absolutely amazing.”
  • “We had such an amazing experience working with Steven and Alisha for our wedding!”
  • “I trusted them completely, and that peace of mind is PRICELESS on your wedding day.”
  • “They responded quickly, had very reasonable pricing, and were so kind.”

People customers mention

  • Alisha 138 reviews
  • Alicia 10 reviews
  • Palms 5 reviews
  • Stephen 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

To All Future Brides: PLEASE BOOK THEM! We had the best experience with Steven & Alisha! They were so sweet, fun, and easy to work with, which made the entire experience stress-free and enjoyable. They made the photo-taking experience really fun, too. I’m usually shy in front of the camera, but they made me feel so…

Customer photo from Amanda's reviewCustomer photo from Amanda's review
Deanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

If you are getting married and looking for photographers, PLEASE BOOK THEM!! 🤍 Out of every single vendor I worked with throughout my wedding planning process, they were the ONE vendor I never had to stress or worry about. They communicated perfectly throughout the process without ever making me feel overwhelmed,…

Great price
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had such an amazing experience working with Steven and Alisha for our wedding! They were both so kind, professional, and incredibly efficient throughout the entire day. They made everything feel so smooth and stress-free, and we truly loved having them there to capture such an important day for us. My husband…

Martin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Steven and Alisha were so amazing. They captured so much we will never be able to thank them enough. They made everyone feel like family and celebrities.

Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They helped me get the best pictures I needed for my wedding day. Very helpful, and super Friendly. They know what they are doing, and I felt so comfortable and confident working with them. They took care of everything. Even got me drinks when I was so busy with guest and family.

SarahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steven & Alisha did a great job taking unique, beautiful photos of our wedding. They went the extra mile on wedding day and we had a sampling of photos to enjoy within 24 hours! Very impressed with this team, 100% recommend!

Photos

Customer reviews

5.0 ★★★★★ 219 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Amanda H2 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

To All Future Brides: PLEASE BOOK THEM! We had the best experience with Steven & Alisha! They were so sweet, fun, and easy to work with, which made the entire experience stress-free and enjoyable. They made the photo-taking experience really fun, too. I’m usually shy in front of the camera, but they made me feel so comfortable and confident throughout the entire process. They knew all the best spots around our venue for photos and made sure we got every picture we wanted☺️ Everything went so smoothly, and they were incredibly quick with everything, which we really appreciated! They helped make our wedding day even more special, and we couldn’t be happier with our experience!! We would absolutely recommend them to any couple looking for amazing wedding photographers! 🤍📸

Deanna Martinez3 reviewsTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are getting married and looking for photographers, PLEASE BOOK THEM!! 🤍 Out of every single vendor I worked with throughout my wedding planning process, they were the ONE vendor I never had to stress or worry about. They communicated perfectly throughout the process without ever making me feel overwhelmed, and on the wedding day, they were absolutely amazing. They were so kind, understanding, patient, and easygoing. They went with the flow, never added any stress to my day, and made sure to capture all the most important moments. I trusted them completely, and that peace of mind is PRICELESS on your wedding day. If I could give one piece of advice to every bride, it would be to BOOK THESE PHOTOGRAPHERS! You will not regret it. They were truly one of the best decisions we made for our wedding! 🤍

  • Price assessment: Great price
Audrey2 reviewsTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such an amazing experience working with Steven and Alisha for our wedding! They were both so kind, professional, and incredibly efficient throughout the entire day. They made everything feel so smooth and stress-free, and we truly loved having them there to capture such an important day for us. My husband Noel and I are so happy with how everything turned out, and we’re beyond grateful for all the beautiful memories they captured. We absolutely loved working with them and would recommend them to anyone looking for amazing photographers for their special day. You truly couldn’t go wrong with Stephen and Alisha!

Response from the owner · a month ago

Thank you A & N, Your wedding day was filled with beauty, love, and amazing details! Thank you for having the SPP team there to capture all of it! We wish you both a lifetime of happiness and hope to see you again soon! Keep Smiling! -Steven + Alisha Palm

Martin Lower10 reviewsTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven and Alisha were so amazing. They captured so much we will never be able to thank them enough. They made everyone feel like family and celebrities.

Response from the owner · 5 months ago

Thank you so much M&M!! We were honored to capture your wonderful day!

Trissa Sanderson1 reviewTotal number of Google reviews Trissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for the extrodinary job you did capturing our 40th anniversary celebration in Tucson. As we look through the videos and photographs, we are transported back to every special moment-the beauty of the desert, the laughter of dear friends, the joy of family, and the overwhelming sense of gratitude we felt throughout the week. Your photographs captured far more than images; they captured emotions, relationships, and memories that we will treasure for the rest of our lives. We especially appreciate your ability to preserve both the grand moments and the quiet, meaningful interactions that made our celebration so special. After 40 years of marriage, we wanted this gathering to reflect God's faithfulness and the love we have shared with family and friends over the decades. You told that story beautifully. Thank you for your talent, professionalism, kindness, and artistic eye. We could not be more grateful and we will cherish these photographs and videos for generations to come.

Response from the owner · 5 months ago

Thank you so much J&T for your thoughtful review and kind words. Your celebration was such joy to capture! We love you both!

Crystal Nicholson1 reviewTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They helped me get the best pictures I needed for my wedding day. Very helpful, and super Friendly. They know what they are doing, and I felt so comfortable and confident working with them. They took care of everything. Even got me drinks when I was so busy with guest and family.

Response from the owner · 5 months ago

Thank you C&E!! From our first phone call we knew we had to capture your wonderful wedding!

Sarah Lynn F KanisLocal Guide · 16 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven & Alisha did a great job taking unique, beautiful photos of our wedding. They went the extra mile on wedding day and we had a sampling of photos to enjoy within 24 hours! Very impressed with this team, 100% recommend!

Response from the owner · 5 months ago

We loved capturing your day!! Thank you for the kind words! Your day was filled with love and laughter...we love you both!!

Lia M1 reviewTotal number of Google reviews Lia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The first vendors we booked because no matter what I wanted to make sure I got this team. Steven and Alisha work so smooth together and have an absolute vision for what they are capturing and will make sure you get any pictures you want as well as give you several ideas for what they know looks good as well. They are definitely perfect in this industry and were amazing with communication on any questions I had even if it wasn't photography related. If I could give them more than 5 stars I would in a heartbeat. And above all they are fast getting pictures back, they sent a sneak peak 2 days after the wedding and we got our full gallery within 2 weeks.

Response from the owner · 5 months ago

L & S!!! What a day....every corner was a beautiful unique touch that reflected the lives of 2 wonderful individuals joining forces! We love you both!!

Elizabeth Seader3 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven and Alisha were the wedding dream team! They were absolutely incredible and exceeded every expectation we had. From the moment they arrived, their energy was unmatched — they kept us laughing, feeling comfortable, and truly enjoying every second of the day. While communication leading up to the wedding was fairly minimal, they completely understood our vision without us having to over explain anything, and they brought it to life perfectly. They captured every emotion, detail, and special moment so beautifully that looking through our gallery feels like reliving the best day of our lives all over again. On top of that, they delivered our full wedding photos in less than two weeks, which is almost unheard of in the wedding world. We were beyond shocked and so grateful to have those memories back so quickly. We cannot recommend them enough!

Response from the owner · 5 months ago

Thank you so much! Your day was amazingly unique to capture and kept us intrigued and energized!

Erik Kanis2 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven and Alisha did an absolutely amazing job at our wedding. They showed up early and were so amazing to work with from start to finish. Their energy is truly unmatched. They really made sure we got every specific shot we wanted and made the whole process feel super natural. We couldn't be happier with how everything turned out. Having them around made the day a lot easier and we would recommend them to anyone.

Response from the owner · 6 months ago

Thank you Erik, it was our please capturing your day.

Steven Palm Photography on Google Maps →

Business details