Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Carlos Monterrosa Gardening Service & Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%98+14.9Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Carlos Monterrosa Gardening Service & Landscaping

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 37 lawn care services · 5.0★ from 31 Google reviews

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Report card

Percentile vs other lawn care services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carlos Monterrosa Gardening Service & Landscaping is better than 98% of lawn care services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carlos Monterrosa Gardening Service & Landscaping is better than 96% of lawn care services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carlos Monterrosa Gardening Service & Landscaping is better than 97% of lawn care services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carlos Monterrosa Gardening Service & Landscaping is better than 98% of lawn care services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carlos Monterrosa Gardening Service & Landscaping is better than 100% of lawn care services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carlos Monterrosa Gardening Service & Landscaping is better than —% of lawn care services.–
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Reviews for your job

Customers hired Carlos Monterrosa Gardening Service & Landscaping for 6 kinds of job.

Carlos Monterrosa Gardening Service & Landscaping for irrigation system repair & maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Irrigation system repair & maintenance”

Minhong2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been meaning to write this review for a long time, because after almost 10–15 years of working together, this is much more than a typical business relationship. Over the years, virtually all of my landscaping needs have been taken care of by this company. What has kept me coming back is not only the quality of…

Reasonable priceIrrigation system repair & maintenanceGrass seedingLawn mowing & maintenance
ravleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Carlos did planting and irrigation work at our home in Fremont and we are happy with the service.

Reasonable priceIrrigation system repair & maintenance
Raul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carlos and his team did a fantastic job installing pavers for me. They were incredibly fair and transparent with their pricing. They paid careful attention to drainage and worked diligently every day until the project was complete. I'm working with them on a few more projects and am excited to see how they transform my yard. I can't recommend them enough!

Reasonable priceIrrigation system repair & maintenanceYard workService not listed
Sumeeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend the landscaping company for their excellent work. They fixed our fence, trimmed our plants, cleaned our yard, and repaired our irrigation system. They were responsive to our requests, completed the work on time, and charged a fair price. We are extremely happy with the results.

Fencing installationIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
C8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carlos and his team is awesome! We hire them for our regular yard maintenance and many landscape projects. They have helped us plant a variety of trees, bushes, and plants. They also helped with our paving projects with beautiful stones and concrete work. His price is very competitive and quality is great! Highly…

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Yard work9—
Lawn mowing & maintenance7—
Irrigation system repair & maintenance5—
Mulching3—
Weed control3$76–$161
Fencing installation2—

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