Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Carolina Decks and More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Carolina Decks and More

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 deck staining services · 5.0★ from 66 Google reviews

📞 Call (919) 752-6312Request a call backWebsite ↗

Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carolina Decks and More is better than 99% of deck staining services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carolina Decks and More is better than 98% of deck staining services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carolina Decks and More is better than 99% of deck staining services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carolina Decks and More is better than 100% of deck staining services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carolina Decks and More is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carolina Decks and More is better than —% of deck staining services.–
—

Reviews for your job

Customers hired Carolina Decks and More for 8 kinds of job.

Carolina Decks and More for deck painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 4 Google reviews tagged “Deck painting”

Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim and his company did a great job re-staining our deck in the timeline he said he would, at a good price. I would 100% use again.

Deck painting+ Responsiveness+ Punctuality+ Quality
MaytonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m so happy with this whole experience. The back deck and cedar posts in on our front deck look amazing. I met Jim the owner and his tech Kevin. Both were awesome and knew what they were doing. I met with a couple other companies and they both raised red flags for me. Pictures attached.

Customer photo from Mayton's reviewCustomer photo from Mayton's reviewCustomer photo from Mayton's review
Deck cleaningDeck paintingDeck refinishing+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jim and his crew always go above & beyond what was asked from them. On time, quality, value and service. You get all the best at a great price!

Deck paintingWood stainingWood deck construction+ Responsiveness+ Punctuality+ Quality
Michal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was very professional, excellent quality. Jim was great at keeping us informed of rain delays. Workers were all helpful and considerate. We would definitely use Carolina Decks again.

Deck cleaningDeck paintingDeck repair+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wood staining10—
Deck cleaning9—
Deck refinishing8—
Deck painting4—
Deck repair4—
Wood deck construction3—
Deck replacement3—
Deck remodeling2—

Compare with

Davids Deck Restoration LLC logoDavids Deck Restoration LLCExperts Score 99Raleigh · 5.00★Redwood Exteriors logoRedwood ExteriorsExperts Score 99Raleigh · 5.00★Evergreen Decks LLC logoEvergreen Decks LLCExperts Score 98Raleigh · 4.96★