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Carolina EuroWerks

Auto repair shop · Weddington, NC · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%90+6.4Momentum penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 48 auto glass repairPosition by Experts Score among all companies we track in this category. · better than 36%
4.9 ★★★★★ 449 Google reviews · 24 photos
95%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Oct 2026latest review

Carolina EuroWerks at a glance

  • Google rating: 4.9 out of 5 from 449 reviews (95% five-star).
  • Reviews on this page: 449 Google reviews (399 with written comments, 16 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Auto Glass Repair serving Weddington, North Carolina.

Data from Google, last updated October 25, 2026.

Score profile vs other auto glass repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction84Reliability80Craft & service100Value100Momentum85Replies to reviews90Satisfaction: 84 (median 91)Reliability: 80 (median 90)Craft & service: 100 (median 96)Value: 100 (median 100)Momentum: 85 (median 100)Replies to reviews: 90 (median 55)
Carolina EuroWerksAuto Glass Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carolina EuroWerks: 84/100 on this factor. Category median: 91.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carolina EuroWerks: 80/100 on this factor. Category median: 90.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carolina EuroWerks: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carolina EuroWerks: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carolina EuroWerks: 85/100 on this factor. Category median: 100.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carolina EuroWerks: 90/100 on this factor. Category median: 55.A
90

Bar = this company · dark tick = category median.

Star ratings

449 Google reviews we collected

  • 5 stars42895%
  • 4 stars41%
  • 3 stars61%
  • 2 stars00%
  • 1 star112%

Praise vs complaints

Phrases our text analysis found in 399 written reviews

  • Praise72197%
  • Complaints213%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4346%
  • Reasonable4851%
  • Overpriced22%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude14319%
  • Quality & results13218%
  • Speed & response10815%
  • Price & value10013%
  • Would recommend9713%
  • Honesty & trust9313%
  • Communication699%

What customers talk about

We read 399 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their service advisor Sergio, was very knowledgeable and pleasant to talk to.”
  • “Exceptional service and speed with assured care from start finish.”
    “Never again I spent 600 dollars on freon that didn't work for the mechanic to tell me it's the compressor and its 1900 to fix 🤣🤣🤣 DO I LOOK LIKE A…”
  • “Fast service and reasonable price for a foreign car service.”
  • “The price was reasonable and they were able to do the job the following day.”
    “They nice but so expensive to fix up the car.”
  • “Highly recommend their shop to anyone who has a foreign vehicle that is looking for superior service.”
    “…w what the left hand was doing I'm very disappointed in them well not recommend her ever use them again…”
  • “I was looking for a shop closer to me that I could trust to work on my Porsche 718 Cayman S.”
    “Katie the owner stated” we will not take responsibility for it” they are Dishonest.”
  • “The work took a few days to complete, which I was told prior to the work starting, and Sergio kept me updated throughout the progress.”

People customers mention

  • Chris 29 reviews
  • European 18 reviews
  • Sergio 14 reviews
  • Porsche 10 reviews
  • Euroworks 10 reviews
  • Mercedes 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Carolina EuroWerks for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

KellyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Answered the phone pleasantly and was treated with care! Definitely would return, thanks guys!

MichaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Fast service and reasonable price for a foreign car service. Much better than dealer pricing. Did not try to upsell and provided me with a good assessment of the overall vehicle condition. Answered all of my questions. Definitely recommend them.

Reasonable priceWheel alignmentOil change
Marte10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The work was done at a reasonable price, they scheduled me in and took care of both of my cars. Very professional

Reasonable priceGeneral repairs & maintenanceBrakesOil change
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I will definitely be a return customer. Great customer service and very fair pricing. They replaced my engine mounts and tune up on my Audi 2022 q5.

Octavine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Everything was so easy no stress they make you feel so at home. Thank you so much Sergio

Great priceBrakesAuto maintenance
JeffLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

It was my first time there and the expirence was good. I plan to continue to use them for my service needs.

Steering & suspension repair

Photos

Customer reviews

4.9 ★★★★★ 449 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kelly KelLocal Guide · 24 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Answered the phone pleasantly and was treated with care! Definitely would return, thanks guys!

lindral38 reviewsTotal number of Google reviews lindral3 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gil G. I was looking for a shop closer to me that I could trust to work on my Porsche 718 Cayman S. After some research, I came across two that I interviewed and ultimately decided on Carolina Eurowerks. I’m very happy that I decided on them. Their service advisor Sergio, was very knowledgeable and pleasant to talk to. I had the shop replace the rotors and pads on my front brakes as well as do an oil change. The price was reasonable and they were able to do the job the following day. When doing the job, they documented via video that the boot on the CV joint of the rear axle was partially off and leaking grease. They quoted me a few options to address the matter. I also had some previous codes that were popping up on my dashboard that I needed to address at some point. I was quoted all of the work and presented with an estimate. The estimate was reasonable so I went ahead with the work. The work took a few days to complete, which I was told prior to the work starting, and Sergio kept me updated throughout the progress. The work was completed in the time frame stated and for the initial price quoted. I will definitely use Carolina Eurowerks in the future for all of the work that my Porsche needs. I am happy to have found them and have no reservations in recommending them.

  • Price assessment: Reasonable price
  • Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change
Response from the owner · a day ago

Thank you so much for taking the time to share your experience, Gil! We're so happy to hear that you had a great experience with our team and that Sergio was able to help you find the right solutions for your Porsche 718 Cayman S. We truly appreciate your trust in Carolina EuroWerks and look forward to serving you and your vehicle for years to come.

Michael TobinLocal Guide · 16 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast service and reasonable price for a foreign car service. Much better than dealer pricing. Did not try to upsell and provided me with a good assessment of the overall vehicle condition. Answered all of my questions. Definitely recommend them.

  • Price assessment: Reasonable price
  • Services: Wheel alignment, Oil change
Response from the owner · a day ago

Thank you so much for taking the time to leave this wonderful review, Michael! We're glad you had a positive experience with our team and appreciate your kind words about our service, pricing, and honest assessment.

Marte Jones10 reviewsTotal number of Google reviews Marte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The work was done at a reasonable price, they scheduled me in and took care of both of my cars. Very professional

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance, Brakes, Oil change
Response from the owner · a day ago

Thank you so much for the positive feedback, Marte!

uriah lemay3 reviewsTotal number of Google reviews uriah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional service and speed with assured care from start finish.

  • Price assessment: Great price
  • Services: Auto battery replacement
Response from the owner · a day ago

Thank you so much for the kind words, Uriah! We appreciate you taking the time to share your positive feedback.

Toni Byers2 reviewsTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I will definitely be a return customer. Great customer service and very fair pricing. They replaced my engine mounts and tune up on my Audi 2022 q5.

Response from the owner · 4 days ago

Thank you so much for the wonderful review, Toni! We're happy to hear that you had a great experience with our team and that you're satisfied with the work we performed on your 2022 Q5. We truly appreciate your business and look forward to seeing you again soon.

Octavine Jones3 reviewsTotal number of Google reviews Octavine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was so easy no stress they make you feel so at home. Thank you so much Sergio

  • Price assessment: Great price
  • Services: Brakes, Auto maintenance
Response from the owner · 4 days ago

Thank you so much for taking the time to leave us this wonderful review, Octavine! We're thrilled to hear that your experience was stress-free and that our team made you feel welcome. We really appreciate your kind words about Sergio and look forward to serving you again soon!

Jeff CrossLocal Guide · 10 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was my first time there and the expirence was good. I plan to continue to use them for my service needs.

  • Services: Steering & suspension repair
Response from the owner · 4 days ago

Thank you so much for the positive feedback, Jeff! We're glad your first visit went well and we look forward to serving you again.

Calvin Coates5 reviewsTotal number of Google reviews Calvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carolina Euroworks as usual were very astute when handling my Rolls-Royce. Quick intake that still offers a high level of attention to detail. Highly recommend their shop to anyone who has a foreign vehicle that is looking for superior service.

  • Price assessment: Great price
  • Services: General repairs & maintenance, Service not listed
Response from the owner · 4 days ago

Thank you so much, Calvin, for the wonderful review and for trusting Carolina EuroWerks with your Rolls-Royce. We truly appreciate your kind words about our attention to detail and quick service. We look forward to serving you again in the future!

Jeremie WoodallLocal Guide · 15 reviewsTotal number of Google reviews Jeremie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience as a first time customer. The shop was efficient and took care of my car quickly and for a great cost. I will definitely go back as compared to going to a dealership for the same service. Great follow up and communication throughout the whole process.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 4 days ago

Thank you so much for taking the time to leave us this wonderful review, Jeremie! We're thrilled to hear that you had a great experience as a first-time customer and that we could provide efficient service at a fair price. We truly appreciate your kind words about our communication and follow-up, and we look forward to seeing you again soon for your future service needs.

Carolina EuroWerks on Google Maps →

Business details