Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Carolina EuroWerks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%90+6.4Momentum penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Carolina EuroWerks

Weddington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.9★ from 449 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carolina EuroWerks is better than 84% of auto glass repair.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carolina EuroWerks is better than 80% of auto glass repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carolina EuroWerks is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carolina EuroWerks is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carolina EuroWerks is better than 85% of auto glass repair.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carolina EuroWerks is better than 90% of auto glass repair.A
90

Reviews for your job

Customers hired Carolina EuroWerks for 8 kinds of job.

Carolina EuroWerks for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Transmission”

RobertLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very friendly and handled everything right away

Reasonable priceTransmission
Annie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have a C43 AMG and I won’t take it anywhere else. I always appreciate this proactive team, their transparency, and their kindness!

Great priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
Kiwi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The only place you should ever take your European cars!! They are life savers.

TransmissionAir & cabin filter replacement
JLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carolina EuroWerks saved my ride a month ago. My original auto shop bailed on me when my car had some transmission issues and had to find a reputable shop who can take it asap. These guys didn’t disappoint! Reliable, reasonable and verified repair pros! Now they’re my new auto shop and just recommended them to my…

Reasonable priceTransmissionGeneral repairs & maintenance
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A new tech at the shop (young skinny guy) did the best BMW alignment I have EVER had. The cherry on top was when he asked me to sit in the drivers seat as he dialed it in. My car rides so true that I called 3 of my buddies and told the how great it drives because of him. Walnut blast the intakes too… like a new car. Thanks

TransmissionCarburetor cleaningElectrical repair+ Quality+ Professionalism
MORAD7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional technician and top notch service

A/C installation & repairAir & cabin filter replacementBrakes+ Punctuality+ Quality+ Professionalism
Novella12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Diagnosed the problems, corrected them and had my car ready when promised. Also referred me to other reputable companies for other services I wanted.

Air & cabin filter replacementTransmission
LaffyTaffy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you to all the workers who helped me with fixing my car it was a lot of work and time for them to get this thing back on the road for both sides but they worked consistently and as fast as they could! They helped me out so much. They even double checked everything for me too! Thank you all!!!

TransmissionTransmission repairTransmission replacement
JonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tim and his employees have the best customer service in CLT. If not for these guys I wouldn’t have ever fixed my bmw m4. The battery and modules were fried when I bought it, Carolina Eurowerks was able to repair all of the modules and wiring harness. Guess where I towed my bmw at 3am when my buddy busted my oil pan,…

Customer photo from Jon's reviewCustomer photo from Jon's review
BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tim is an amazing mechanic, made my Mercedes E63 purr like a cat. Tim is very professional and extremely knowledgeable when it comes to German cars. All around great experience.

BatteryElectrical repairExhaust+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance47—
Oil change45—
Auto engine diagnostic34—
Brakes26—
Engine repair24—
Steering & suspension repair21—
Electrical repair17—
Auto maintenance16—

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