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Carpenter House at Hollywood North Beach Park

Event venue · Pembroke Pines, FL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%81+51.5Reliability 28%86+24.3Replies to reviews 8%10+0.8Experts Score= 77Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 10 carpentersPosition by Experts Score among all companies we track in this category. · better than 22%
4.8 ★★★★★ 208 Google reviews · 24 photos
85%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
Sep 2026latest review

Carpenter House at Hollywood North Beach Park at a glance

Reviewers describe the venue as an educational sea turtle sanctuary and museum featuring interactive feedings, historical exhibits, and conservation programs. Visitors frequently praise the knowledgeable staff, friendly atmosphere, and suitability for children or school groups, noting the free or donation-based entry. A recurring criticism in lower-rated reviews concerns the small, barren enclosure size for resident turtles, which some visitors found lacking in enrichment.

  • Google rating: 4.8 out of 5 from 208 reviews (85% five-star).
  • Reviews on this page: 208 Google reviews (131 with written comments, 29 with photos).
  • Owner responses: the business replied to 9% of reviews.
  • Most recent review: September 22, 2026.
  • Service: Carpenter serving Pembroke Pines, Florida.

Data from Google, last updated October 27, 2026.

Score profile vs other carpenters

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction81Reliability86Craft & service–Value–Momentum100Replies to reviews10Satisfaction: 81 (median 92)Reliability: 86 (median 95)Momentum: 100 (median 100)Replies to reviews: 10 (median 32)
This companyCarpenters median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpenter House at Hollywood North Beach Park: 81/100 on this factor. Category median: 92.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpenter House at Hollywood North Beach Park: 86/100 on this factor. Category median: 95.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpenter House at Hollywood North Beach Park: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpenter House at Hollywood North Beach Park: 10/100 on this factor. Category median: 32.F
10

Bar = this company · dark tick = category median.

Star ratings

208 Google reviews we collected

  • 5 stars17785%
  • 4 stars2512%
  • 3 stars31%
  • 2 stars21%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 131 written reviews

  • Praise5296%
  • Complaints24%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4074%
  • Quality & results713%
  • Would recommend47%
  • Speed & response12%
  • Communication12%
  • Price & value12%

What customers talk about

We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “(Good for educational purposes) Very friendly Staff/ Volunteers.”
  • “…rtles melt my heart, such a wonderful place to be, thank you for the great experience and the opportunity to learn how we can help as well🐢☺️…”
  • “We recommend you visit if in the area and bring children and grandchildren.”
  • “Adorable quick visit for little kiddos”
  • “Explaining about turtle.”

People customers mention

  • Captain 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

PatLocal Guide · 182 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great learning experience. The turtle feeding/commentary/Q+A begins at 339pm. Most if the exhibits inside and out are geared to interest children and are focused on the environment and preserving marine life.

FelixLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love this spot. Very educational. They do turtle feedings at 330p everyone is welcome. Donations greatly appreciated.

Customer photo from Felix's reviewCustomer photo from Felix's reviewCustomer photo from Felix's review
AlexaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

OMG Please visit this place! It is so cute and is a sea turtle sanctuary. This is a great stop in the way to a beach day with the family or friends. They have an access point to the water from the inside. They do interactive feedings where you can watch the rescued turtles eat. The inside house is cute and has a/c…

Customer photo from Alexa's reviewCustomer photo from Alexa's reviewCustomer photo from Alexa's reviewCustomer photo from Alexa's review
Grace'sLocal Guide · 528 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travel back in time, plus learn what is being done to protect native FL aquatic life, here in Hollywood North Beach by Nova Universityand friends. We'll trained, we'll spoken staff will guide you along in the 'Carpenter home..stop by the gift shop, see the giant turtles which cannot safely be returned to the ocean…

DanielaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Carpenter House is an amazing, little‑known wildlife rescue center affiliated with Nova University. The staff and volunteers are outstanding, and mentors like Natalie and Dan make it an inspiring place for young volunteers. I’m especially proud of my son Sebastian, who has been volunteering for months and brings so…

Gena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I adore this place , such a gem in the community. Beautifully preserved , an awesome spot to stop by on the way to the beach , love the rescue sea turtles. Just special in every way.

Photos

Customer reviews

4.8 ★★★★★ 208 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Pat ForsythLocal Guide · 182 reviewsTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great learning experience. The turtle feeding/commentary/Q+A begins at 339pm. Most if the exhibits inside and out are geared to interest children and are focused on the environment and preserving marine life.

  • Parking options: Free parking lot
Felix LopezLocal Guide · 77 reviewsTotal number of Google reviews Felix has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this spot. Very educational. They do turtle feedings at 330p everyone is welcome. Donations greatly appreciated.

Angel Ramos VazquezLocal Guide · 15 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing learning experience specially for childrens

Alexa PressoirLocal Guide · 49 reviewsTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

OMG Please visit this place! It is so cute and is a sea turtle sanctuary. This is a great stop in the way to a beach day with the family or friends. They have an access point to the water from the inside. They do interactive feedings where you can watch the rescued turtles eat. The inside house is cute and has a/c where there is more info on the turtles and cute kids corner. It is not an all day visit but I would say about 2-3hrs can be used up there. They are publicly funded and work off of donations so do what you can to help assist protect our endangered wildlife. I learned so much about turtles in that one visit that they have a supporter out of me now! 🐢💚

Response from the owner · 4 months ago

Hi Alexa, Thank you for taking the time to write the MEEC a review! We appreciate the positive feedback and are happy to hear you enjoyed your visit.

Victoria MurphyLocal Guide · 16 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really nice

Response from the owner · 4 months ago

Hi Victoria, Thank you for the positive review, we appreciate your feedback and hope you will join Captain and Cane again in the future!

Grace's EnterprisesLocal Guide · 528 reviewsTotal number of Google reviews Grace's has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Travel back in time, plus learn what is being done to protect native FL aquatic life, here in Hollywood North Beach by Nova Universityand friends. We'll trained, we'll spoken staff will guide you along in the 'Carpenter home..stop by the gift shop, see the giant turtles which cannot safely be returned to the ocean for various reasons. Our beautiful oceans, let's care for them, and ALL the life thein. DONATIONS ARE GLADLY ACCEPTED HERE. VOLUNTEERS ALSO WELCOME.

Response from the owner · 4 months ago

Hello Grace, We appreciate your time in writing the MEEC a positive review. Your summary of our facility is great, and we hope to have you join us again in the future!

Daniela PopescuLocal Guide · 43 reviewsTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carpenter House is an amazing, little‑known wildlife rescue center affiliated with Nova University. The staff and volunteers are outstanding, and mentors like Natalie and Dan make it an inspiring place for young volunteers. I’m especially proud of my son Sebastian, who has been volunteering for months and brings so much energy and passion. He knows every animal’s story and even 3D‑printed models of the turtles to help visitors understand their injuries. This place is a treasure and deserves far more attention.

Gena Z3 reviewsTotal number of Google reviews Gena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I adore this place , such a gem in the community. Beautifully preserved , an awesome spot to stop by on the way to the beach , love the rescue sea turtles. Just special in every way.

ryan nicosiaLocal Guide · 486 reviewsTotal number of Google reviews ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place with great staff

Francis IrwinLocal Guide · 90 reviewsTotal number of Google reviews Francis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love the conservation work they do here. The turtle, Captain, is living its best life. Keep up the great work!

Carpenter House at Hollywood North Beach Park on Google Maps →

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