Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Carpet Cleaning Channelview TX logo

Carpet Cleaning Channelview TX

Carpet cleaning service · Pasadena, TX · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%82+12.5Craft & service penalty98−0.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 108 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 53%
5.0 ★★★★★ 30 Google reviews · 11 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Aug 2026latest review
📞 Call (832) 384-8006Request a call backWebsite ↗

Carpet Cleaning Channelview TX at a glance

Reviewers for this Pasadena-based carpet cleaning service consistently highlight professional conduct, punctuality, and thorough stain removal. Customers note that technicians arrive on time, provide real-time updates, and use effective products that leave furniture and carpets in a restored condition. The service is described as efficient and reasonably priced, with no recurring criticisms identified in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 30 reviews (97% five-star).
  • Reviews on this page: 30 Google reviews (18 with written comments, 1 with photos).
  • Owner responses: the business replied to 23% of reviews.
  • Most recent review: August 26, 2026.
  • Service: Carpet Cleaning serving Pasadena, Texas.

Data from Google, last updated October 25, 2026.

Score profile vs other carpet cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

Satisfaction97Reliability97Craft & service98Value82Momentum100Replies to reviews–Satisfaction: 97 (median 96)Reliability: 97 (median 97)Craft & service: 98 (median 99)Value: 82 (median 100)Momentum: 100 (median 100)
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Cleaning Channelview TX: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Cleaning Channelview TX: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Cleaning Channelview TX: 98/100 on this factor. Category median: 99.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Cleaning Channelview TX: 82/100 on this factor. Category median: 100.A
82
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Cleaning Channelview TX: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–

Bar = this company · dark tick = category median.

Star ratings

30 Google reviews we collected

  • 5 stars2997%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 18 written reviews

  • Praise31100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1032%
  • Speed & response826%
  • Staff & attitude723%
  • Price & value310%
  • Would recommend310%

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He did an awesome job 😊 sofa set will look great once dry!”
  • “They were fast to get a technician to my client’s home”
  • “Great work, showed up on time, very professional and cleaning product used on couch smells great.”
  • “GREAT price!”
  • “Services completed for World Finance - 10/10”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Carpet Cleaning Channelview TX for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

ArlettaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys came and did a good job. I would use this company again when service is needed. They were very quick and efficient. Awesome job.

Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great job!!! Excellent attitude…. EXTREMELY THOROUGH and DIDNT LEAVE until ALL stains were removed!!! GREAT price!!! FANTASTIC fragrance

Luzia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great cleaning. They came early to complete the carpet cleaning at my apartment in Baytown

Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work, showed up on time, very professional and cleaning product used on couch smells great.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Polite young man. Quick and effective. Would recommend. Couch is looking like new.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Burney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My carpet was filthy. Was restored almost back to when I first bought carpet. Very pleased and very professional. I will use again

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning7$170–$334
Upholstery cleaning4$189–$359
Area rug cleaning2$170–$447

Compare with

Photos

Customer reviews

5.0 ★★★★★ 30 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Ryan1 reviewTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service.

  • Price assessment: Reasonable price
  • Price: $400–450
Kamilia DeGros5 reviewsTotal number of Google reviews Kamilia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Services completed for World Finance - 10/10 Thank you!

Peyton Honeycutt4 reviewsTotal number of Google reviews Peyton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service! Technician was amazing

Rachel Avilez10 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First technicians to take their time doing the job and getting it done right

William TJ RealtyLocal Guide · 10 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were fast to get a technician to my client’s home

Arletta JacksonLocal Guide · 42 reviewsTotal number of Google reviews Arletta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys came and did a good job. I would use this company again when service is needed. They were very quick and efficient. Awesome job.

Amanda Renee2 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job!!! Excellent attitude…. EXTREMELY THOROUGH and DIDNT LEAVE until ALL stains were removed!!! GREAT price!!! FANTASTIC fragrance

Melissa K. McGowan7 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

OUTSTANDING!!!

Luzia Moba7 reviewsTotal number of Google reviews Luzia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great cleaning. They came early to complete the carpet cleaning at my apartment in Baytown

Diamond SmithLocal Guide · 20 reviewsTotal number of Google reviews Diamond has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He did an awesome job 😊 sofa set will look great once dry!

Carpet Cleaning Channelview TX on Google Maps →

Business details